SCE Launches Customer Enrollment Drive for Medical Baseline Program
Southern California Edison is promoting its Medical Baseline program to assist eligible customers who depend on electricity for essential medical equipment. The program allows these customers to receive additional electricity at lower rates, ultimately helping them reduce their energy bills. Simplified online qualification processes due to COVID-19 will remain in effect until June 30, and existing participants are not required to recertify for another year. The program also offers backup battery solutions for those in high fire risk areas, ensuring critical support during outages.
- Customers can save on energy bills through the Medical Baseline program by receiving additional electricity at lower rates.
- Simplified qualification process due to COVID-19 enhances access to the program until June 30.
- Additional support, including free backup battery solutions, is provided to customers in high fire risk areas.
- None.
Southern California Edison is encouraging more eligible customers to take part in the utility’s Medical Baseline program, which can provide more resiliency and support, especially during critical times.
The program supports customers who rely on power for medical needs by delivering additional electricity at the lowest price per day, which can help them save on their overall energy bill. It covers a variety of devices and equipment requiring power that help customers thrive, including but not limited to, power wheelchairs and scooters, respirators, breathing machines and dialysis machines.
“SCE understands that these are difficult times and wants to continue to support our customers in whatever way we can,” said Nicole Howard, SCE’s vice president of Customer Programs and Services. “We are doing more outreach to our customers, so they have the resources they need to stay resilient, including information on how those who are eligible can sign up for the Medical Baseline program.”
Due to the COVID-19 pandemic, SCE has made it simpler for customers to qualify for the program online until June 30. Additionally, those who are currently enrolled do not need to recertify with their medical professional's signature for another year from their original 2020 due date. This program does not have an income qualification.
Customers who may be eligible for the Medical Baseline program:
- Rely on medical devices and equipment vital for life or to restore crucial physical function, including mobility
- Are temperature sensitive and require air conditioning
- Have a life-threatening illness, compromised immune system or other conditions requiring heat and/or cooling
Medical Baseline program customers who are enrolled in an income-qualified program, such as the California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) programs, and live in a high fire risk area are also now eligible for the Critical Care Backup Battery Program, which provides a free, portable backup battery along with accompanying solar panel for additional charging, delivered and assembled for them at no cost.
"All Californians need to be prepared for potential outages, whether due to an earthquake, windstorm or a Public Safety Power Shutoff event,” Howard said. “Enrolling in our programs and services, such as Medical Baseline and Critical Care Backup Battery, is one of the first steps customers can take to get prepared.”
For more information on how to apply for the Medical Baseline program, visit sce.com/medicalbaseline, which is available in 19 languages, including Spanish, Korean, Chinese, Vietnamese and Tagalog. Customers can also call SCE at 1-800-655-4555 to find out if they are eligible and during the application process for assistance.
For customers who do not qualify for these programs, SCE offers rebates and incentives for portable power solutions, generators for those living in high fire risk areas who rely on an electric well water pump and whole house battery storage systems. For more information, visit sce.com/customerresources.
For more information, visit newsroom.edison.com or energized.edison.com or connect with SCE on Twitter (@
