DXC Technology Named Leader in Five Insurance Categories in NelsonHall NEAT Report 2021

Rhea-AI Summary

DXC Technology (NYSE: DXC) has been recognized as a Leader in five insurance categories by NelsonHall in its NEAT™ Life, Annuities & Pension: Operational Transformation 2021 report. The company excels in overall performance, digital transformation, and life claims administration. Key strengths include biometric integration, third-party administration capabilities in the U.S. and Canada, and AI-enhanced customer experience solutions. DXC aims to optimize operations, reduce costs, and improve customer satisfaction, reflecting a commitment to business transformation in the insurance sector.

Positive

• Recognized as a Leader in five insurance categories by NelsonHall.
• Strong performance in operational transformation to digital systems.
• Capabilities in new business setup and underwriting positioned positively.
• Strengths in biometric partnerships and conversational AI for customer experience.
• Continued investment in talent and proprietary digital solutions.

Negative

• None.

ASHBURN, Va.--(BUSINESS WIRE)-- DXC Technology (NYSE: DXC), a leading Fortune 500 technology services provider was recognized by analyst firm NelsonHall as a Leader, its highest designated ranking, in five insurance categories in its NEAT™ Life, Annuities & Pension: Operational Transformation 2021 report.

(Graphic: Business Wire)

DXC Technology provides insurance-specific services across the Enterprise Technology Stack, including business process as a service and insurance software. DXC’s capabilities were positioned as a Leader in:

• Overall performance
• Operational transformation to digital systems and processes
• New business setup and underwriting
• Benefit and fund management
• Life claims administration

“DXC’s comprehensive digital portfolio will see continued growth, with specific expansion of digital customer experience capabilities, biometric integration in medical underwriting, and best-in-class new business setup solutions,” said Ashley Singleton, NelsonHall Market Research Analyst. “Further development of digital solutions and digital transformation offerings will support DXC’s aim to enhance touch-less processing, reduce administrative costs, and improve customer satisfaction for life, annuities and pension carriers.”

The report assessed the performance of eight vendors on their ability to both deliver immediate benefit and meet clients’ future requirements in comparison to their peers, and categorized them as a Leader, High Achiever, Innovator or Major Player. DXC’s strengths specifically included:

• Ensuring biometric partnerships and incorporating data into the carrier's underwriting process
• Serving as a licensed third-party administrator (TPA) in the U.S. and licensed broker-dealer in Canada, and utilizing this expertise in compliance and regulation
• Providing conversational artificial intelligence (AI) capabilities in DXC Assure for Life and Wealth, as well as partnered solutions to enhance the customer experience
• Continuing to curate a growing partnership ecosystem that provides comprehensive digital and service offerings - for instance - health and supplemental capabilities to Life, Annuity and Pension (LA&P) carriers
• Securing cloud-enabled solutions for TPA, BPS and BPaaS client engagements to reduce operating costs
• Investing extensively in talent skilling and expertise, and comprehensive proprietary digital solutions

“DXC is very proud to be named a Leader in five insurance categories assessed by NelsonHall, reflecting our commitment to optimize and transform our customers’ business operations and ensure they achieve lower costs, increase agility and open new channels for growth,” said Tom Pettit, president of the Americas region, DXC Technology. “DXC’s Leader positions with NelsonHall also demonstrate the strength and breadth of our team delivering these services, many of whom hold insurance-specific designations.”

A summary analysis of DXC’s abilities based on the NelsonHall vendor evaluation/assessment can be accessed here.

About DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About NelsonHall

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the “art of the possible” in digital operations transformation. With analysts in the U.S., U.K., and Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for service providers, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, primary research, and is widely respected for the quality, depth, and insight of its analysis.

Forward-Looking Statement

All statements in this press release that do not directly and exclusively relate to historical facts constitute “forward-looking statements.” These statements represent current expectations and beliefs, and no assurance can be given that the results described in such statements will be achieved. Such statements are subject to numerous assumptions, risks, uncertainties and other factors that could cause actual results to differ materially from those described in such statements, many of which are outside of our control. Furthermore, many of these risks and uncertainties are currently amplified by and may continue to be amplified by or may, in the future, be amplified by, the coronavirus disease 2019 pandemic and the impact of varying private and governmental responses that affect our customers, employees, vendors and the economies and communities where they operate. For a written description of these factors, see the section titled “Risk Factors” in DXC’s Annual Report on Form 10-K for the fiscal year ended March 31, 2021, and any updating information in subsequent SEC filings, including DXC’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2021.

No assurance can be given that any goal or plan set forth in any forward-looking statement can or will be achieved, and readers are cautioned not to place undue reliance on such statements, which speak only as of the date they are made. We do not undertake any obligation to update or release any revisions to any forward-looking statement or to report any events or circumstances after the date of this press release or to reflect the occurrence of unanticipated events except as required by law.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220113005531/en/

Frank Hurteau

Corporate Media Relations

DXC Technology

+1.703.582.4665

> Email

John Sweeney

CFA, Vice President, Investor Relations

+1.980.315.3665

> Email

Source: DXC Technology

FAQ

What recognition did DXC Technology receive in January 2022?

DXC Technology was recognized as a Leader in five insurance categories by NelsonHall.

Which report evaluated DXC's performance in the insurance sector?

The evaluation of DXC's performance was included in NelsonHall's NEAT™ Life, Annuities & Pension: Operational Transformation 2021 report.

What specific areas did DXC excel in according to NelsonHall?

DXC excelled in overall performance, operational transformation, new business setup, benefit management, and life claims administration.

How does DXC Technology plan to enhance customer experience?

DXC plans to enhance customer experience through biometric integration, AI capabilities, and further digital solutions.