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Smell natural gas? Get out fast! Piedmont Natural Gas reminds customers and communities how to identify a natural gas leak

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Piedmont Natural Gas, a Duke Energy (NYSE: DUK) subsidiary, is raising awareness about natural gas leak safety as more homes use gas heating during fall and winter. The company injects mercaptan into natural gas to give it a distinctive rotten egg smell, making leaks easily detectable. Signs of a leak include bubbling water, blowing dirt, dead plants, sinkholes, exposed pipe, and hissing sounds. If a leak is suspected, residents should leave immediately and call Piedmont (800.752.7504) or 911 from a safe location. The company also recommends installing natural gas detectors as an additional safety measure.

Piedmont Natural Gas, una sussidiaria di Duke Energy (NYSE: DUK), sta sensibilizzando l'opinione pubblica sulla sicurezza in caso di perdite di gas naturale, poiché sempre più abitazioni utilizzano il riscaldamento a gas durante l'autunno e l'inverno. L'azienda inietta mercaptano nel gas naturale per conferirgli un distintivo odore di uova marce, facilitando così la rilevazione delle perdite. I segnali di una fuga includono acqua che bolle, terra che vola, piante morte, avvallamenti, tubi esposti e suoni sibilanti. Se si sospetta una fuga, i residenti devono lasciare immediatamente l'area e contattare Piedmont (800.752.7504) o il 911 da un luogo sicuro. L'azienda raccomanda inoltre di installare rilevatori di gas naturale come misura di sicurezza aggiuntiva.

Piedmont Natural Gas, una subsidiaria de Duke Energy (NYSE: DUK), está concienciando sobre la seguridad ante fugas de gas natural, ya que más hogares utilizan calefacción a gas durante el otoño y el invierno. La compañía inyecta mercaptano en el gas natural para darle un olor característico a huevo podrido, lo que facilita la detección de fugas. Los signos de una fuga incluyen agua burbujeante, tierra voladora, plantas muertas, hundimientos, tuberías expuestas y sonidos silbantes. Si se sospecha de una fuga, los residentes deben abandonar el lugar de inmediato y llamar a Piedmont (800.752.7504) o al 911 desde un lugar seguro. La empresa también recomienda instalar detectores de gas natural como medida de seguridad adicional.

Piedmont Natural Gas는 Duke Energy(NYSE: DUK)의 자회사로, 가을과 겨울철에 더 많은 가정이 가스 난방을 사용하는 가운데, 천연가스 누수 안전에 대한 인식을 높이고 있습니다. 이 회사는 천연가스에 머캅탄을 주입하여 고유한 썩은 계란 냄새를 만들어 누수를 쉽게 감지할 수 있도록 합니다. 누수의 징후로는 물이 끓는 것, 날아다니는 흙, 죽은 식물, 싱크홀, 드러난 파이프, 그리고 쉭쉭 소리가 있습니다. 누수가 의심되는 경우, 주민들은 즉시 자리를 떠나 안전한 장소에서 Piedmont(800.752.7504) 또는 911에 전화해야 합니다. 회사는 또한 추가적인 안전 조치로 천연가스 감지기를 설치할 것을 권장합니다.

Piedmont Natural Gas, une filiale de Duke Energy (NYSE: DUK), sensibilise le public à la sécurité en cas de fuite de gaz naturel, car de plus en plus de foyers utilisent le chauffage au gaz pendant l'automne et l'hiver. La société injecte mercaptan dans le gaz naturel pour lui donner une odeur distinctive d'œufs pourris, facilitant ainsi la détection des fuites. Les signes d'une fuite incluent de l'eau bouillante, de la terre qui s'envole, des plantes mortes, des affaissements, des tuyaux exposés et des bruits de sifflement. En cas de suspicion de fuite, les résidents doivent quitter immédiatement les lieux et appeler Piedmont (800.752.7504) ou le 911 depuis un endroit sûr. L'entreprise recommande également d'installer des détecteurs de gaz naturel comme mesure de sécurité supplémentaire.

Piedmont Natural Gas, eine Tochtergesellschaft von Duke Energy (NYSE: DUK), erhöht das Bewusstsein für die Sicherheit bei Lecks von Erdgas, da immer mehr Haushalte im Herbst und Winter Gasheizung nutzen. Das Unternehmen injiziert Mercaptan in das Erdgas, um ihm einen unverwechselbaren Geruch nach faulen Eiern zu verleihen, was die Erkennung von Lecks erleichtert. Anzeichen für ein Leck sind sprudelndes Wasser, fliegender Schmutz, abgestorbene Pflanzen, Senkungen, freiliegende Rohre und zischende Geräusche. Wenn ein Leck vermutet wird, sollten die Bewohner sofort den Bereich verlassen und Piedmont (800.752.7504) oder 911 von einem sicheren Standort aus anrufen. Das Unternehmen empfiehlt außerdem, Erdgasdetektoren als zusätzliche Sicherheitsmaßnahme zu installieren.

Positive
  • Serves over 1.2 million customers across three states (NC, SC, TN)
  • Proactive safety education and awareness campaign for customers
Negative
  • None.
  • Piedmont Natural Gas is reminding customers if they smell natural gas, get out fast!
  • An odorant called mercaptan is injected into natural gas, giving it a smell like rotten eggs so it is easy to detect.
  • Video: Learn how mercaptan works.

CHARLOTTE, N.C., Nov. 13, 2024 /PRNewswire/ -- With more homes and businesses using natural gas for heat during the fall and winter months, Piedmont Natural Gas is encouraging customers and communities to learn the signs of a natural gas leak.

"Natural gas leaks can be managed quickly and safely if you know what to look for," said Brian Weisker, president of Piedmont Natural Gas. "We are committed to educating our customers on how to identify a natural gas leak and how to react if they suspect there is a leak."

Train your nose
Natural gas by itself has no smell. An odorant called mercaptan is injected into natural gas, giving it the distinctive smell of rotten eggs. The odor makes natural gas easy to detect and can alert the public of a natural gas leak to help avoid a potentially dangerous situation.

"It's important to train your nose to recognize the odor of mercaptan," added Weisker. "Foul odors like rotten eggs serve as a warning that something is wrong, and knowing the warning signs is the best way to ensure the safety of our customers and communities if a natural gas leak occurs." 

Look and listen  
In addition to having a distinct smell, natural gas leaks often are visual, causing bubbling water, blowing dirt or dead plants. You also may see sinkholes or exposed pipe. It's also possible to hear a hissing sound near a natural gas line or meter.

Steps to take if you suspect a leak
If you detect a natural gas odor, follow these steps:

  • Leave the area immediately.
  • Call Piedmont at 800.752.7504 or call 911 from a neighbor's house or somewhere away from the smell of natural gas.
  • Do not return to the location of the leak until a Piedmont technician or emergency responder informs you the area is safe.

Another layer of natural gas safety
Installing a natural gas detector is an additional safety measure to keep residents aware of potential leaks. A natural gas detector will sound an alarm if levels of natural gas in the area indicate a leak.

If the alarm is triggered, stop what you are doing, get as far away from the smell as possible and call 911, or call Piedmont at 800.752.7504

For additional information about natural gas safety, visit the Piedmont Natural Gas website

Piedmont Natural Gas
Piedmont Natural Gas, a subsidiary of Duke Energy (NYSE: DUK), distributes natural gas to more than 1.2 million residential, commercial, industrial and power generation customers in North Carolina, South Carolina and Tennessee. More information: piedmontng.com. Follow Piedmont Natural Gas: X, Facebook

Piedmont Natural Gas
Media line: 877.348.3612

 

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SOURCE Piedmont Natural Gas

FAQ

What should you do if you smell natural gas according to Piedmont Natural Gas (DUK)?

If you smell natural gas, leave the area immediately and call Piedmont at 800.752.7504 or 911 from a safe location. Do not return until a Piedmont technician or emergency responder confirms the area is safe.

What are the signs of a natural gas leak according to Piedmont Natural Gas (DUK)?

Signs include a rotten egg smell (from mercaptan), bubbling water, blowing dirt, dead plants, sinkholes, exposed pipe, and hissing sounds near gas lines or meters.

How does Piedmont Natural Gas (DUK) make natural gas detectable?

Piedmont Natural Gas adds mercaptan, an odorant that gives natural gas a distinctive rotten egg smell, making it easily detectable since natural gas itself has no odor.

What additional safety measure does Piedmont Natural Gas (DUK) recommend for detecting leaks?

Piedmont Natural Gas recommends installing a natural gas detector as an additional safety measure, which will sound an alarm if gas levels indicate a leak.

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