Duke Energy urges customers to stay safe as Tropical Storm Debby approaches Florida
Duke Energy Florida is urging customers to take precautions as Tropical Storm Debby approaches Florida, potentially causing power outages due to high winds and heavy rainfall. The company emphasizes safety as its top priority and advises customers to:
1. Follow emergency management officials' instructions
2. Avoid floodwaters and downed power lines
3. Turn off power if flooding threatens
4. Use generators safely
5. Report outages via text, online, or phone
Duke Energy crews are prepared to restore power as soon as conditions allow. The company provides various ways for customers to stay informed about restoration efforts, including text alerts, mobile apps, and online resources.
Duke Energy Florida esorta i clienti a prendere precauzioni poiché la Tempesta Tropicale Debby si avvicina alla Florida, potenzialmente causando interruzioni di corrente a causa di forti venti e piogge intense. L'azienda sottolinea che la safety è la sua massima priorità e consiglia ai clienti di:
1. Seguire le istruzioni degli ufficiali della gestione delle emergenze
2. Evitare le acque alluvionali e i cavi elettrici caduti
3. Spegnere l'elettricità se ci sono rischi di allagamento
4. Usare i generatori in modo sicuro
5. Segnalare le interruzioni tramite messaggio, online o telefono
Le squadre di Duke Energy sono pronte a ripristinare la corrente non appena le condizioni lo consentono. L'azienda offre diversi modi per mantenere i clienti informati sugli sforzi di ripristino, inclusi avvisi via SMS, app mobili e risorse online.
Duke Energy Florida está instando a sus clientes a tomar precauciones a medida que se acerca la Tormenta Tropical Debby a Florida, lo que podría causar cortes de energía debido a fuertes vientos y lluvias intensas. La compañía enfatiza que la seguridad es su máxima prioridad y aconseja a los clientes que:
1. Sigan las instrucciones de los funcionarios de gestión de emergencias
2. Eviten las aguas de inundación y las líneas eléctricas caídas
3. Apaguen la electricidad si hay riesgo de inundación
4. Usen generadores de forma segura
5. Informen sobre los cortes a través de mensajes, en línea o por teléfono
Los equipos de Duke Energy están preparados para restablecer el suministro eléctrico tan pronto como las condiciones lo permitan. La compañía proporciona varias maneras para que los clientes se mantengan informados sobre los esfuerzos de restauración, incluidas alertas por mensaje de texto, aplicaciones móviles y recursos en línea.
듀크 에너지 플로리다는 열대성 폭풍 데비가 플로리다에 접근함에 따라 고객들에게 예방 조치를 취할 것을 권장하고 있습니다. 이는 강한 바람과 폭우로 인해 정전이 발생할 수 있습니다. 회사는 안전을 최우선으로 강조하며 고객에게 다음과 같이 조언합니다:
1. 비상 관리 당국의 지침을 따르십시오
2. 침수된 지역과 넘어져 있는 전선은 피하십시오
3. 침수 우려 시 전기를 차단하십시오
4. 발전기를 안전하게 사용하십시오
5. 문자, 온라인 또는 전화로 정전을 신고하십시오
듀크 에너지 팀은 조건이 허락하는 즉시 전력을 복구할 준비가 되어 있습니다. 회사는 고객들이 복구 작업에 대해 정보를 얻을 수 있는 여러 방법을 제공하며, 그에는 문자 알림, 모바일 앱 및 온라인 리소스가 포함됩니다.
Duke Energy Florida exhorte ses clients à prendre des précautions alors que la Tempête Tropicale Debby approche de la Floride, ce qui pourrait entraîner des coupures de courant en raison des vents violents et des fortes pluies. L'entreprise met l'accent sur la safety en tant que priorité absolue et conseille aux clients de :
1. Suivre les instructions des responsables de la gestion des urgences
2. Éviter les eaux inondées et les lignes électriques tombées
3. Couper le courant en cas d'inondation menaçante
4. Utiliser les générateurs en toute sécurité
5. Signaler les pannes par texto, en ligne ou par téléphone
Les équipes de Duke Energy sont prêtes à restaurer le courant dès que les conditions le permettront. L'entreprise propose plusieurs façons aux clients de rester informés sur les efforts de restauration, y compris des alertes par SMS, des applications mobiles et des ressources en ligne.
Duke Energy Florida fordert die Kunden auf, Vorsichtsmaßnahmen zu ergreifen, während Tropensturm Debby sich Florida nähert, was möglicherweise Stromausfälle aufgrund starker Winde und heftiger Regenfälle verursachen könnte. Das Unternehmen betont, dass Sicherheit oberste Priorität hat, und rät den Kunden:
1. Den Anweisungen der Notfallmanagementbehörden zu folgen
2. Überflutungen und umgeknickte Stromleitungen zu vermeiden
3. Den Strom abzuschalten, wenn Überschwemmungen drohen
4. Generatoren sicher zu verwenden
5. Ausfälle per SMS, online oder telefonisch zu melden
Duke Energy-Teams sind bereit, den Strom wiederherzustellen, sobald es die Bedingungen erlauben. Das Unternehmen bietet verschiedene Möglichkeiten, wie Kunden über Wiederherstellungsmaßnahmen informiert bleiben können, einschließlich SMS-Benachrichtigungen, mobiler Apps und Online-Ressourcen.
- Duke Energy is prepared with crews ready to restore power quickly
- Multiple communication channels available for customers to report outages and get updates
- Company emphasizes safety measures and provides detailed instructions for customers
- Potential widespread power outages due to Tropical Storm Debby
- Possible delays in power restoration due to challenging weather conditions
- Follow warnings and instructions of emergency management officials
- Widespread damage from high winds and heavy rainfall may cause power outages
- Crews will begin power restoration as soon as conditions are safe to do so
"Safety guides everything we do at Duke Energy, but it's especially important during storms like Tropical Storm Debby," said Todd Fountain, Duke Energy Florida storm director. "Our crews stand ready to get the lights back on as soon as conditions allow, and in the meantime, we thank our customers for their continued preparation and vigilance."
Restoring power after a storm can be extremely challenging for repair crews, as travel and work conditions can be impacted by high winds and potential flooding – making repair work lengthy and difficult in some areas.
Customers are advised to practice the safety protocols below:
- Do not walk, swim or drive through floodwaters.
- If rising water threatens your home or business – or if you evacuate due to flooding – turn off your power at the circuit breaker panel or fuse box.
- Never replace a fuse or touch a circuit breaker with wet hands or while standing on a wet or damp surface.
- If your home or business is flooded, Duke Energy cannot reconnect power until the electrical system has been inspected by a licensed electrician. If there is damage, an electrician will need to make necessary repairs and obtain verification from your local building inspection authority before power can be restored.
- Stay away from power lines that have fallen or are sagging. Consider all lines energized as well as trees or limbs in contact with lines. Report all power line hazards to Duke Energy at 800.228.8485 or contact your local emergency services department or agency.
- If a power line falls across a car that you're in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, do your best to jump clear of the car and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground.
- Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don't drive over – and don't stand near – downed power lines. Downed lines will be hard to see in the rain and can potentially be hidden in standing water. If you encounter large pools of standing water, stop, back up and choose another path.
Customers should also implement the following safety measures if they experience a power outage:
- A generator can be very useful during a power outage but remember to always follow the manufacturer's instructions to ensure safe and proper operation. Please watch for utility crews and turn the generator off when crews are in your area. The electrical load on the power lines can be hazardous for crews making repairs.
- Disconnect or turn off any nonessential electrical equipment that may start automatically when power is restored to avoid overloading circuits.
- Do not open freezers or refrigerators more than necessary. Opening these appliances will allow food to thaw quicker. For more information, see the FDA's food safety guidelines.
- Do not use grills or other outdoor appliances or equipment indoors for space heating or cooking, as these devices may emit carbon monoxide.
- If you lose power, text OUT to 57801, report online or through the mobile app, or call 800.228.8485.
Customers can receive the most up-to-date information about restoration efforts by:
- Signing up online for phone & email alerts or text REG to 57801 for text alerts
- Bookmarking our outage map
- Downloading the mobile app for updates
Additionally, customers are encouraged to download the enhanced American Red Cross Emergency app for weather safety. The latest version of the app, sponsored by the Duke Energy Foundation, is free, is available in both English and Spanish and offers a variety of features including emergency checklists, interactive maps of open shelters and the ability to monitor multiple locations for weather alerts.
Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contact: Audrey Stasko
Media line: 800.559.3853
Twitter: @DE_AudreyS
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SOURCE Duke Energy
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