Duke Energy's Hurricane Helene recovery restores power to more than 1.1 million in South and North Carolina; downed trees, blocked roadways, damaged and destroyed power equipment impeding efforts in the S.C. Upstate region and N.C. mountains
Duke Energy (NYSE: DUK) has restored power to over 1.1 million customers in the Carolinas following Hurricane Helene, with approximately 904,000 customers still without power as of 6 p.m. Sunday. The hardest-hit areas in upstate South Carolina and western North Carolina are expected to have power restored by Friday, except for inaccessible areas or those with destroyed infrastructure.
The company has deployed 18,000 workers for storm restoration efforts. Severe damage to transmission infrastructure in upstate South Carolina and the North Carolina mountains, including submerged substations and downed transmission towers, is impeding restoration efforts. Duke Energy is using helicopters, drones, and track vehicles to assess damages and continue restoration work.
The company serves over 4.5 million customers in the Carolinas and is focusing on restoring power to public health and safety facilities first. Customers are advised to be cautious with generators and to have damaged meter boxes inspected by licensed electricians before power can be reconnected.
Duke Energy (NYSE: DUK) ha ripristinato l'energia a oltre 1,1 milioni di clienti nelle Carolina dopo l'uragano Helene, con circa 904.000 clienti ancora senza energia alle 18 di domenica. Le aree più colpite nell'upstate della Carolina del Sud e nel Carolina del Nord occidentale dovrebbero riavere l'energia entro venerdì, eccetto per le aree inaccessibili o quelle con infrastrutture distrutte.
L'azienda ha mobilitato 18.000 lavoratori per i lavori di ripristino dopo la tempesta. Gravi danni alle infrastrutture di trasmissione nell'upstate della Carolina del Sud e nelle montagne della Carolina del Nord, comprese stazioni trasformatoriche sommerse e torri di trasmissione abbattute, stanno ostacolando i lavori di ripristino. Duke Energy sta utilizzando elicotteri, droni e veicoli cingolati per valutare i danni e continuare il lavoro di ripristino.
L'azienda serve oltre 4,5 milioni di clienti nelle Carolina e sta concentrando gli sforzi per ripristinare l'energia alle strutture di pubblica salute e sicurezza. Si consiglia ai clienti di essere cauti con i generatori e di far ispezionare le scatole di misurazione danneggiate da elettricisti autorizzati prima che l'energia possa essere riconnessa.
Duke Energy (NYSE: DUK) ha restablecido la energía a más de 1.1 millones de clientes en las Carolinas tras el huracán Helene, con aproximadamente 904,000 clientes aún sin energía a las 6 p.m. del domingo. Se espera que las áreas más afectadas en el norte de Carolina del Sur y el oeste de Carolina del Norte tengan energía restaurada para el viernes, excepto las zonas inaccesibles o aquellas con infraestructura destruida.
La compañía ha movilizado a 18,000 trabajadores para los esfuerzos de restauración tras la tormenta. Los graves daños a la infraestructura de transmisión en el norte de Carolina del Sur y en las montañas de Carolina del Norte, incluyendo subestaciones sumergidas y torres de transmisión caídas, están obstaculizando los trabajos de restauración. Duke Energy está utilizando helicópteros, drones y vehículos de oruga para evaluar los daños y continuar con el trabajo de restauración.
La compañía atiende a más de 4.5 millones de clientes en las Carolinas y se está enfocando primero en restaurar la energía a las instalaciones de salud y seguridad pública. Se aconseja a los clientes tener precaución con los generadores y que las cajas de medidor dañadas sean inspeccionadas por electricistas licenciados antes de que se pueda reconectar la energía.
Duke Energy (NYSE: DUK)는 허리케인 헬렌 이후 110만 명 이상의 고객에게 전력을 복구했으며, 일요일 오후 6시 현재 약 90만4천 명의 고객이 여전히 전력이 없습니다. 사우스캐롤라이나 주 북부와 노스캐롤라이나 주 서부에서 가장 큰 피해를 입은 지역은 금요일까지 전력이 복구될 것으로 예상되지만, 접근이 불가능한 지역이나 인프라가 파괴된 지역은 제외됩니다.
회사는 폭풍 우려 복구 작업을 위해 18,000명의 작업자를 배치했습니다. 사우스캐롤라이나 주 북부와 노스캐롤라이나 주의 산악 지역에 대한 송전 인프라의 심각한 손상으로 인해 침수된 변전소와 떨어진 송전탑이 복구 작업을 방해하고 있습니다. Duke Energy는 헬리콥터, 드론 및 트랙 차량을 사용하여 피해를 평가하고 복구 작업을 계속하고 있습니다.
이 회사는 캐롤라이나에서 450만 명 이상의 고객에게 서비스를 제공하며, 우선 공공 건강 및 안전 시설의 전력 복구에 집중하고 있습니다. 고객들은 발전기 사용에 주의하고 전력이 다시 연결되기 전에 손상된 계량기 박스를 면허가 있는 전기 기사가 검사하도록 권장합니다.
Duke Energy (NYSE: DUK) a rétabli l'électricité pour plus de 1,1 million de clients dans les Carolines après l'ouragan Helene, avec environ 904 000 clients toujours sans électricité à 18 heures dimanche. Les zones les plus touchées dans le sud de la Caroline et l'ouest de la Caroline du Nord devraient retrouver l'électricité d'ici vendredi, sauf dans les zones inaccessibles ou celles dont l'infrastructure a été détruite.
L'entreprise a déployé 18 000 travailleurs pour les efforts de rétablissement après la tempête. Des dommages graves aux infrastructures de transmission dans le sud de la Caroline et dans les montagnes de Caroline du Nord, y compris des postes de transformation submergés et des tours de transmission abattues, entravent les efforts de rétablissement. Duke Energy utilise des hélicoptères, des drones et des véhicules à chenilles pour évaluer les dommages et poursuivre les travaux de rétablissement.
L'entreprise sert plus de 4,5 millions de clients dans les Carolines et se concentre d'abord sur le rétablissement de l'électricité pour les établissements de santé publique et de sécurité. Les clients sont conseillés de faire preuve de prudence avec les générateurs et de faire inspecter les compteurs endommagés par des électriciens agréés avant que l'électricité puisse être reconnectée.
Duke Energy (NYSE: DUK) hat nach dem Hurrikan Helene über 1,1 Millionen Kunden in den Carolinas wieder mit Strom versorgt, während am Sonntag um 18 Uhr etwa 904.000 Kunden weiterhin ohne Strom sind. In den am stärksten betroffenen Gebieten in dem oberen South Carolina und dem westlichen North Carolina wird erwartet, dass der Strom bis Freitag wiederhergestellt wird, es sei denn, es handelt sich um unzugängliche Gebiete oder solche, deren Infrastruktur zerstört ist.
Das Unternehmen hat 18.000 Arbeiter für die Wiederherstellungsarbeiten nach dem Sturm eingesetzt. Schwere Schäden an der Übertragungsinfrastruktur im oberen South Carolina und den Bergen von North Carolina, einschließlich überfluteter Umspannwerke und heruntergefallener Übertragungstürme, beeinträchtigen die Wiederherstellungsmaßnahmen. Duke Energy setzt Hubschrauber, Drohnen und Kettenfahrzeuge ein, um Schäden zu bewerten und die Wiederherstellungsarbeiten fortzusetzen.
Das Unternehmen bedient über 4,5 Millionen Kunden in den Carolinas und konzentriert sich zunächst darauf, den Strom zu Einrichtungen für öffentliche Gesundheit und Sicherheit wiederherzustellen. Kunden wird geraten, vorsichtig mit Generatoren umzugehen und beschädigte Zählerkästen von lizenzierten Elektrikern überprüfen zu lassen, bevor der Strom wieder angeschlossen werden kann.
- Restored power to over 1.1 million customers in less than 48 hours
- Deployed 18,000 workers for storm restoration efforts
- Utilizing advanced technology like helicopters and drones for damage assessment
- 904,000 customers still without power, primarily in upstate South Carolina and western North Carolina
- Severe damage to transmission infrastructure requiring complete rebuilding in some areas
- Inaccessible areas due to mudslides, flooding, and blocked roads hampering restoration efforts
- Power restoration in hardest-hit areas projected to take several days or longer
Insights
The impact of Hurricane Helene on Duke Energy's infrastructure is severe and widespread. With over 904,000 customers still without power, primarily in western regions of the Carolinas, this event significantly disrupts operations and will have financial implications.
Key points:
- Extensive damage to transmission and distribution systems, including substations, poles and towers
- Complete rebuilding required in many areas, not just repairs
- Inaccessibility due to mudslides and flooding hampering assessment and restoration efforts
- 18,000 workers deployed for restoration, including out-of-state support
The scale of destruction suggests substantial capital expenditure will be needed for repairs and upgrades. While insurance and regulatory mechanisms may offset some costs, investors should anticipate potential impacts on near-term earnings and cash flow. Long-term, this event may accelerate grid modernization efforts, potentially leading to increased investment opportunities and improved resilience.
This severe weather event will likely have a material impact on Duke Energy's financials in the short term. Key financial considerations include:
- Increased operational expenses for emergency response and restoration efforts
- Potential revenue loss from extended outages affecting
904,000 customers - Capital expenditures for infrastructure rebuilding, which may be substantial given the extent of damage
- Possible regulatory recovery mechanisms to mitigate financial impact over time
While Duke Energy is experienced in managing storm-related costs, the scale of Hurricane Helene's impact may pressure near-term margins and cash flows. Investors should monitor upcoming financial disclosures for quantification of the storm's impact and any revisions to earnings guidance. Long-term, accelerated grid modernization investments could provide a silver lining, potentially supporting future rate base growth and earnings.
- Approximately 904,000 customers, primarily in the S.C. Upstate and N.C. Mountains, remain without power as of 6 p.m.
- Nearly all customers outside of the S.C. Upstate and N.C. mountain regions should have power restored by tonight
- Damage assessments in the hardest-hit areas in both South and
North Carolina show many areas where the power system is destroyed and must be completely rebuilt before service is restored by Friday
Nearly all customers outside of upstate
As crews continue to assess the situation, updates will be provided to customers regarding the status of their power restoration. These are continually updated and can be found on Duke Energy's Outage Maps tool. Customers also can enroll in Outage Alerts to get information about area outages and restoration efforts via text message, voice message or email.
"Based on what we can see on the ground, from helicopter and by drone, there are lots of areas across the South Carolina Upstate and
"Our teams of lineworkers and other storm responders will continue to work with local and state officials to gain access to the hardest-hit areas so we can do what our customers and communities expect from us – safely and swiftly get their power up and running."
Workforce and restoration updates
Duke Energy strategically positioned lineworkers, tree trimmers and other storm support prior to Helene – and they started responding before the storm even left the region. The company now has 18,000 people working on storm restoration efforts across the Carolinas. These include Duke Energy employees and contractors based in the Carolinas as well as individuals from other electric companies across
As of 6 p.m. Sunday, Duke Energy has restored power to more than 1.1 million Carolinas customers impacted by Helene. This includes more than almost 328,000 in
Approximately 904,000 customers – 508,000 in
Transmission infrastructure in Upstate South Carolina, which sends electricity to the distribution lines serving homes and businesses, was severely damaged and, in many cases, destroyed by wind, flooding, fallen trees, and more. Duke Energy is working to repair and rebuild this infrastructure to restore service as quickly and safely as possible.
Duke Energy continues working with state local officials to reach areas where accessibility has been a challenge. Crews are using every resource available – including helicopters, drones and track vehicles – to assess damages and continue restoration.
Grid integrity remained stable throughout the storm, so Duke Energy is ready to continue bringing power back on quickly as damaged and destroyed transmission infrastructure is repaired and restored.
Damages to Duke Energy's infrastructure have been severe, including submerged substations, thousands of downed utility poles, and downed transmission towers. Many areas of the
Duke Energy is maintaining its focus on restoring power in a sequence that enables power restoration to public health and safety facilities and to the greatest number of customers as safely and quickly as possible. Crews worked in partnership with local and state emergency response agencies to assess damage and restore power to Mission Hospital in
The company serves more than 4.5 million customers in the Carolinas, including 3.7 million in
Limited access to extensive damage
The storm destroyed numerous electric transmission and distribution facilities, including substations, poles, power lines and other key system components. All of these have been or will need to be replaced, repaired or rebuilt before power can be restored to individual homes and businesses.
Power restoration work in the hardest-hit areas is projected to take several days or longer. Many areas in communities without power remain inaccessible to utility crews due to closed or blocked roadways, downed trees and mudslides.
Power restoration process
Duke Energy focuses on restoring power as safely and quickly as possible and in a sequence that begins with public health and safety facilities, while also considering how to impact the greatest number of customers.
There may be times workers must temporarily deenergize power lines during the repair process in order to get all customers in an area restored.
Visit duke-energy.com/Outages/Restoring-Your-Power to learn more about how Duke Energy restores power after major storms.
Flood and meter box damage
Duke Energy cannot reconnect power for customers whose home or business is flooded until the electrical system passes inspection by a licensed electrician. If there is damage, an electrician will need to make repairs and obtain verification from the local building inspection authority before power can be restored.
A property owner with a damaged meter box or one that is pulled away from the structure will need to enlist an electrician to reattach the meter box and/or provide a permanent fix. This is inclusive of customers currently with and without power. In some instances, an electrical inspection may be required by the county before Duke Energy can reconnect service. An electrician can advise customers on next steps.
Generator safety
Customers using power generators should turn off generators if they see utility crews in the area. Excess electricity created by a generator can feed back onto electric lines and lead to severe injuries to line technicians. Additional generator safety information is available at duke-energy.com/outages/generators.
Catawba-Wateree River Basin update
Duke Energy's lakes along the upper and middle Catawba River have reached their highest point and will slowly decline over the next several days. A few lakes near the lower part of the Catawba River may continue to rise, resulting in flooding.
Duke Energy will continue to carefully control flows through our river basins over the next several days. Lake levels will be adjusted lower during this time as they move toward normal lake level targets.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
CONTACT: 24-Hour: 800.559.3853
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SOURCE Duke Energy
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