Duke Energy prepares for approaching winter storm
Duke Energy (DUK) is preparing for an approaching winter storm that could bring a mix of snow and ice, potentially causing power outages in some regions. The company emphasizes its readiness to respond to outages and highlights its grid improvement efforts, including self-healing technology that helped avoid over 1.2 million customer outages in the Carolinas in 2024.
The company outlines multiple ways for customers to report outages, including text messaging, mobile app, website, and phone. Duke Energy also provides comprehensive safety reminders and energy-saving tips for customers during cold weather, such as thermostat management and proper maintenance of heating systems.
The utility company serves 8.4 million electric customers across six states and 1.7 million natural gas customers across five states. Duke Energy is actively pursuing a clean energy transition, aiming for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050.
Duke Energy (DUK) si sta preparando per un'imminente tempesta invernale che potrebbe portare una combinazione di neve e ghiaccio, causando potenzialmente interruzioni di corrente in alcune regioni. L'azienda sottolinea la sua prontezza a rispondere a tali interruzioni e mette in evidenza i suoi sforzi per migliorare la rete, inclusa la tecnologia di auto-guarigione che ha contribuito a evitare oltre 1,2 milioni di interruzioni per i clienti nelle Carolina nel 2024.
L'azienda del servizio pubblico delinea diversi modi per i clienti di segnalare interruzioni, tra cui messaggi di testo, app mobile, sito web e telefono. Duke Energy fornisce anche promemoria di sicurezza completi e suggerimenti per il risparmio energetico per i clienti durante il freddo, come la gestione del termostato e la corretta manutenzione dei sistemi di riscaldamento.
La compagnia serve 8,4 milioni di clienti elettrici in sei stati e 1,7 milioni di clienti di gas naturale in cinque stati. Duke Energy sta attivamente perseguendo una transizione verso l'energia pulita, puntando a emissioni nette di metano pari a zero dalla sua attività di gas naturale entro il 2030 e a emissioni nette di carbonio pari a zero dalla generazione di elettricità entro il 2050.
Duke Energy (DUK) se está preparando para una tormenta invernal que se aproxima y que podría traer una mezcla de nieve y hielo, lo que podría causar cortes de energía en algunas regiones. La compañía enfatiza su preparación para responder a los cortes y destaca sus esfuerzos de mejora de la red, incluida la tecnología de auto-reparación que ayudó a evitar más de 1.2 millones de cortes de energía para los clientes en las Carolinas en 2024.
La empresa detalla múltiples formas para que los clientes reporten cortes, incluyendo mensajes de texto, aplicación móvil, sitio web y teléfono. Duke Energy también proporciona recordatorios de seguridad completos y consejos para ahorrar energía para los clientes durante el clima frío, como la gestión del termostato y el mantenimiento adecuado de los sistemas de calefacción.
La compañía de servicios públicos atiende a 8.4 millones de clientes eléctricos en seis estados y 1.7 millones de clientes de gas natural en cinco estados. Duke Energy está persiguiendo activamente una transición hacia la energía limpia, con el objetivo de alcanzar emisiones netas de metano cero en su negocio de gas natural para 2030 y emisiones netas de carbono cero en la generación de electricidad para 2050.
Duke Energy (DUK)는 다가오는 겨울 폭풍에 대비하고 있으며, 이는 눈과 얼음의 혼합을 가져와 일부 지역에서 정전이 발생할 수 있습니다. 이 회사는 정전에 대응할 준비가 되어 있음을 강조하고, 2024년 캐롤라이나에서 120만 건 이상의 고객 정전을 방지한 자가 치유 기술을 포함한 전력망 개선 노력을 강조합니다.
회사는 고객이 정전을 보고할 수 있는 여러 가지 방법을 설명하며, 여기에는 문자 메시지, 모바일 앱, 웹사이트 및 전화가 포함됩니다. Duke Energy는 또한 추운 날씨 동안 고객을 위한 종합적인 안전 알림 및 에너지 절약 팁을 제공하며, 온도 조절기 관리 및 난방 시스템의 적절한 유지 관리를 포함합니다.
이 유틸리티 회사는 여섯 개 주에서 840만 전기 고객과 다섯 개 주에서 170만 천연 가스 고객에게 서비스를 제공합니다. Duke Energy는 2030년까지 천연 가스 사업에서 메탄 배출을 넷 제로로, 2050년까지 전기 생성에서 탄소 배출을 넷 제로로 목표로 하는 청정 에너지 전환을 적극적으로 추진하고 있습니다.
Duke Energy (DUK) se prépare à une tempête hivernale imminente qui pourrait apporter un mélange de neige et de glace, ce qui pourrait entraîner des coupures de courant dans certaines régions. L'entreprise souligne sa préparation à réagir aux coupures et met en avant ses efforts d'amélioration du réseau, y compris la technologie d'auto-réparation qui a permis d'éviter plus de 1,2 million de coupures pour les clients en Caroline en 2024.
L'entreprise décrit plusieurs façons pour les clients de signaler des coupures, notamment par message texte, application mobile, site web et téléphone. Duke Energy fournit également des rappels de sécurité complets et des conseils d'économie d'énergie pour les clients pendant les périodes de froid, tels que la gestion du thermostat et l'entretien approprié des systèmes de chauffage.
La compagnie dessert 8,4 millions de clients électriques dans six États et 1,7 million de clients de gaz naturel dans cinq États. Duke Energy s'engage activement dans une transition vers l'énergie propre, visant à atteindre des émissions nettes de méthane nulles dans son activité de gaz naturel d'ici 2030 et des émissions nettes de carbone nulles dans la production d'électricité d'ici 2050.
Duke Energy (DUK) bereitet sich auf einen bevorstehenden Wintersturm vor, der eine Mischung aus Schnee und Eis bringen könnte, was möglicherweise in einigen Regionen zu Stromausfällen führen könnte. Das Unternehmen betont seine Bereitschaft, auf Ausfälle zu reagieren, und hebt seine Bemühungen zur Verbesserung des Stromnetzes hervor, einschließlich der Selbstheilungstechnologie, die 2024 in den Carolinas über 1,2 Millionen Kundenaufrufe vermieden hat.
Das Unternehmen beschreibt mehrere Möglichkeiten für Kunden, Ausfälle zu melden, darunter Textnachrichten, mobile Apps, Websites und Telefon. Duke Energy bietet auch umfassende Sicherheitswarnungen und Energiespartipps für Kunden während kaltem Wetter an, wie z. B. die Verwaltung des Thermostats und die ordnungsgemäße Wartung von Heizsystemen.
Das Versorgungsunternehmen bedient 8,4 Millionen Elektro-Kunden in sechs Bundesstaaten und 1,7 Millionen Erdgas-Kunden in fünf Bundesstaaten. Duke Energy strebt aktiv einen Übergang zu sauberer Energie an, mit dem Ziel, bis 2030 netto null Methanemissionen aus seinem Erdgasgeschäft und bis 2050 netto null Kohlenstoffemissionen aus der Stromerzeugung zu erreichen.
- Self-healing technology prevented 1.2 million customer outages in 2024
- Multiple digital platforms available for outage reporting
- Extensive grid improvement initiatives in place
- Potential widespread power outages due to winter storm
- Risk of infrastructure damage from ice accumulation
- Mix of snow and ice could cause power outages in some regions
- Customers are encouraged to prepare in advance for potential outages
"As snowy and icy conditions approach, we're encouraging customers to prepare and have a plan in place in case they experience a power outage," said Jason Hollifield, Duke Energy's storm director in the Carolinas. "Our crews are prepared and will work as quickly and safely as possible to restore power if outages occur for our customers."
Potential for ice accumulation on trees, branches, power lines
The type of precipitation in a winter storm can increase the likelihood of power outages. Ice buildup of a quarter inch or more on trees and branches can cause them to fall on power lines and create power outages. Higher accumulations of a half inch or more can cause power lines to sag or even fall as well. Heavy, wet snow of 6 inches or more also can cause trees and branches to fall on power lines.
Reliability improvements help reduce outages
Duke Energy works on grid improvements throughout the year to help avoid outages and restore power faster when outages occur. These improvements include tree trimming around power lines, pole and line upgrades, and installing smart, self-healing technology.
Self-healing grid technology quickly identifies power outages and reroutes power to restore service faster for customers when an outage occurs. In 2024, self-healing technology helped avoid more than 1.2 million customer outages in the Carolinas, saving around 3.4 million hours of total outage time. Nearly
Outage reporting
After a storm hits, restoring power as safely and quickly as possible is our top priority, while keeping our customers informed.
Customers who experience an outage during a storm can report it the following ways:
- Text OUT to 57801 (standard text and data charges may apply).
- Use the Duke Energy mobile app. Download the Duke Energy app from a smartphone via Apple Store or Google Play.
- Visit duke-energy.com/outages on a desktop computer or mobile device.
- Call the automated outage reporting system at 800.POWERON (800.769.3766).
- Visit our interactive outage map to find up-to-date information on power outages, including the total number of outages systemwide and estimated times of restoration.
Winter storm safety reminders
We encourage customers to prepare for a potential outage during the anticipated extremely cold weather. Here are important safety reminders:
- Ensure mobile phones remain charged and you have an adequate supply of flashlights, batteries, bottled water, nonperishable foods and medicines.
- If you use a generator, follow the manufacturer's instructions to ensure safe and proper operation. Operate your generator outside, and never in a building or garage.
- Do not use grills or other outdoor appliances indoors for space heating or cooking, as these devices may emit carbon monoxide.
- Stay away from power lines that have fallen or are sagging. Consider all lines energized as well as trees or limbs in contact with lines. Report any downed power lines to Duke Energy or local emergency services.
- Make alternate shelter arrangements, as needed, if you are significantly affected by a loss of power – especially families who have special medical needs or elderly members.
- If a power line falls across a car that you are in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, jump clear of the car and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground.
- Ice and snow can cause hazardous driving conditions. If you do have to travel and see utility or emergency crews working along the road, remember to move over or slow down.
More tips on what to do before, during and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.
Ways to save energy and money as temperatures drop this week
As temperatures drop this week, Duke Energy is here to help our customers take control of their energy use and save money through no-cost, low-cost energy efficiency tips. For energy-saving tips, check out our Winter Energy Savings webpage at duke-energy.com/WinterEnergySavings.
Low- to no-cost energy-saving tips
- Reduce your thermostat to the lowest comfortable setting. The closer you match your thermostat to outdoor temperatures, the more you can save.
- Change your air filter and schedule regular maintenance for your heating systems. Maintaining your heating systems can help increase efficiency.
- Leave drapes or blinds open during sunny winter days to allow the sun's rays to warm the house, but close them at night to help insulate your home.
- Operate ceiling fans in a clockwise direction in the winter to push warm air back down into the room.
- Seal cracks in windows, doors and vents with caulking and weatherstripping to save
10% to20% in heating costs. - Replace standard bulbs with LEDs. LEDs are more efficient than regular bulbs, while giving off the same amount of light.
- Set your water heater to 120 degrees. Water heating is typically the second-biggest user of energy in your home.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
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SOURCE Duke Energy
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