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Duke Energy Florida urges customers to prepare for Hurricane Milton and extended power outages

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Duke Energy Florida is urging customers to prepare for Hurricane Milton and extended power outages. The company is mobilizing 16,000 resources to respond to over 1 million power outages across its service territory. Crews are staging at strategic locations to begin restoration as soon as conditions allow.

Customers are advised to:

  • Update their contact information with Duke Energy
  • Follow safety protocols during the storm
  • Report outages through various channels
  • Stay informed via Duke Energy's Outage Map and Outage Alerts

Duke Energy Florida serves 2 million customers across a 13,000-square-mile service area in Florida. The company is executing an ambitious clean energy transition, aiming for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050.

Duke Energy Florida sta esortando i clienti a prepararsi per l'Uragano Milton e per prolungati blackout elettrici. L'azienda sta mobilitando 16.000 risorse per rispondere a oltre 1 milione di interruzioni di corrente nel proprio territorio di servizio. Le squadre sono in attesa in posizioni strategiche per iniziare la riparazione non appena le condizioni lo consentiranno.

Si consiglia ai clienti di:

  • Aggiornare le proprie informazioni di contatto con Duke Energy
  • Seguire i protocolli di sicurezza durante la tempesta
  • Rimanere informati tramite la Mappa delle Interruzioni e gli Avvisi sulle Interruzioni di Duke Energy

Duke Energy Florida serve 2 milioni di clienti in un'area di servizio di 13.000 miglia quadrate in Florida. L'azienda sta eseguendo una transizione energetica pulita ambiziosa, puntando a emissioni nette di metano pari a zero dalla propria attività di gas naturale entro il 2030 e a emissioni nette di carbonio pari a zero dalla generazione di elettricità entro il 2050.

Duke Energy Florida está instando a los clientes a prepararse para el Huracán Milton y cortes de energía prolongados. La empresa está movilizando 16,000 recursos para responder a más de 1 millón de cortes de energía en su territorio de servicio. Los equipos se están estacionando en ubicaciones estratégicas para comenzar la restauración tan pronto como las condiciones lo permitan.

Se aconseja a los clientes que:

  • Actualicen su información de contacto con Duke Energy
  • Sigan los protocolos de seguridad durante la tormenta
  • Reporten los cortes a través de varios canales
  • Manténganse informados a través del Mapa de Cortes y las Alertas de Cortes de Duke Energy

Duke Energy Florida atiende a 2 millones de clientes en un área de servicio de 13,000 millas cuadradas en Florida. La empresa está llevando a cabo una ambiciosa transición hacia la energía limpia, buscando emisiones netas de metano cero en su negocio de gas natural para 2030 y emisiones netas de carbono cero en la generación de electricidad para 2050.

Duke Energy Florida는 고객들에게 허리케인 밀턴 및 장기간의 정전 준비를 촉구하고 있습니다. 이 회사는 16,000개의 자원을 동원하여 서비스 지역 내에서 100만 건 이상의 정전에 대응하고 있습니다. 팀은 조건이 허락하는 한 복구를 시작하기 위해 전략적 위치에 대기하고 있습니다.

고객들에게 권장되는 사항:

  • Duke Energy에 자신의 연락처 정보를 업데이트하기
  • 폭풍우 동안 안전 수칙을 따르기
  • 다양한 경로를 통해 정전을 보고하기
  • Duke Energy의 정전 지도 및 정전 알림을 통해 정보 유지하기

Duke Energy Florida는 플로리다의 13,000 제곱 마일 서비스 지역에서 200만 고객에게 서비스를 제공합니다. 이 회사는 2030년까지 자사 천연가스 사업에서 메탄 배출 제로를 목표로 하고 있으며, 2050년까지 전기 생산에서 탄소 배출 제로를 목표로 하는 야심찬 청정 에너지 전환을 추진하고 있습니다.

Duke Energy Florida appelle à ses clients à se préparer à l'ouragan Milton et à des coupures de courant prolongées. L'entreprise mobilise 16 000 ressources pour répondre à plus de 1 million de coupures de courant dans son territoire de service. Les équipes se positionnent à des endroits stratégiques pour commencer la restauration dès que les conditions le permettront.

Les clients sont invités à :

  • Mettre à jour leurs informations de contact auprès de Duke Energy
  • Suivre les protocoles de sécurité pendant la tempête
  • Signaler les coupures par divers canaux
  • Rester informés via la carte des coupures et les alertes de coupures de Duke Energy

Duke Energy Florida sert 2 millions de clients sur une zone de service de 13 000 miles carrés en Floride. L'entreprise met en œuvre une transition vers une énergie propre ambitieuse, visant à des émissions nettes de méthane nulles dans son activité de gaz naturel d'ici 2030 et à des émissions nettes de carbone nulles dans la production d'électricité d'ici 2050.

Duke Energy Florida fordert die Kunden auf, sich auf Hurrikan Milton und längere Stromausfälle vorzubereiten. Das Unternehmen mobilisiert 16.000 Ressourcen, um auf über 1 Million Stromausfälle in seinem Versorgungsgebiet zu reagieren. Die Teams positionieren sich an strategischen Orten, um die Wiederherstellung zu beginnen, sobald die Bedingungen es zulassen.

Kunden wird geraten:

  • Ihre Kontaktdaten bei Duke Energy zu aktualisieren
  • Die Sicherheitsprotokolle während des Sturms zu befolgen
  • Stromausfälle über verschiedene Kanäle zu melden
  • Informiert zu bleiben über die Stromausfallkarte und die Störungsbenachrichtigungen von Duke Energy

Duke Energy Florida bedient 2 Millionen Kunden in einem 33.000 Quadratkilometer großen Versorgungsgebiet in Florida. Das Unternehmen führt einen ehrgeizigen Übergang zu sauberer Energie durch und strebt bis 2030 netto null Methanemissionen aus seinem Erdgasgeschäft und bis 2050 netto null Kohlenstoffemissionen aus der Stromerzeugung an.

Positive
  • Duke Energy Florida is proactively mobilizing 16,000 resources to respond to potential outages
  • The company is strategically positioning crews for efficient power restoration
  • Duke Energy is executing a clean energy transition plan towards net-zero emissions
Negative
  • Hurricane Milton is expected to cause over 1 million power outages across Duke Energy's service territory
  • Customers are warned to expect extended power outages, which could impact the company's service quality metrics
  • The storm may cause extensive damage to Duke Energy's equipment and infrastructure, potentially leading to high repair costs

Insights

Hurricane Milton poses a significant threat to Duke Energy Florida's infrastructure and customer base. The company's preparation of 16,000 resources for over 1 million potential outages indicates the storm's severity. This proactive approach, including strategic staging sites, demonstrates Duke Energy's commitment to rapid response.

The emphasis on extended outages and extensive damage suggests potential long-term impacts on Duke Energy's operations and financials. Investors should consider:

  • Increased operational costs for emergency response and repairs
  • Potential revenue loss from prolonged outages
  • Long-term infrastructure investment needs post-storm

However, Duke Energy's robust preparation and communication strategy may mitigate some negative impacts and showcase operational resilience. This event underscores the growing importance of grid hardening and disaster preparedness in the utility sector, which could influence future capital allocation decisions.

Duke Energy Florida's response to Hurricane Milton highlights the increasing challenges utilities face due to extreme weather events. The scale of potential outages - over 1 million customers - represents a significant portion of their 2 million customer base in Florida.

This situation underscores several key industry trends:

  • Rising costs associated with storm preparedness and recovery
  • Growing need for grid resilience investments
  • Importance of effective customer communication during crises

While the immediate financial impact may be negative, Duke Energy's proactive approach could strengthen its regulatory relationships and support future rate case arguments for infrastructure investments. The company's emphasis on safety and customer preparedness also aligns with best practices in utility crisis management.

Investors should monitor the storm's actual impact and Duke Energy's restoration performance, as these factors could influence future regulatory decisions and the company's reputation in the Florida market.

ST. PETERSBURG, Fla., Oct. 9, 2024 /PRNewswire/ -- As Hurricane Milton approaches Florida's west coast, Duke Energy Florida is urging its customers to prepare for this catastrophic storm and a lengthy power restoration process that will result in extended outages.

The company is readying 16,000 resources to respond to over 1 million power outages across its service territory as soon as weather and other conditions allow. These crews are convening at The Villages, Suwannee Valley Farmers Market and Ritchie Brothers Auctioneers, staging sites that are positioned along the outside of Hurricane Milton's projected path, but as close to the impacted areas as possible. (Click here for video footage from the staging sites.)

"Duke Energy Florida asks that our customers prepare now – before it's too late – for exceptionally high storm surge, strong winds and heavy rainfall that will cause extensive damage, not only to their homes and businesses, but to our equipment and infrastructure as well," said Todd Fountain, Duke Energy Florida storm director. "While our crews are ready to begin the power restoration process as soon as it's safe, we want to manage our customers' expectations and ensure they are planning for extended outages."

Before Hurricane Milton hits, customers should contact Duke Energy Florida to make sure their information is up to date and their communication preferences are noted.

Customers are also advised to practice the safety protocols below during the storm:

  • Follow the guidance and instructions of your state and local emergency management officials.
  • In case of strong winds, stay away from windows and doors, even if they are covered. Seek shelter in a small interior room, closet or hallway on the lowest floor.
  • If rising water threatens your home – or if you evacuate your home – turn off your power at the circuit breaker panel or fuse box.
  • Disconnect or turn off any nonessential electrical equipment that may start automatically when power is restored to avoid overloading circuits.
  • Never replace a fuse or touch a circuit breaker with wet hands, or while standing on a wet or damp surface.
  • Do not walk, swim or drive through flood waters. Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Do not open freezers or refrigerators more than necessary. Opening these appliances will allow food to thaw quicker. For more information, see the FDA's food safety guidelines.

Customers who experience an outage during a storm can report it the following ways:

  • Visiting duke-energy.com on a desktop computer or mobile device;
  • Using the Duke Energy mobile app (download from a smartphone via Apple Store or Google Play);
  • Texting OUT to 57801 (standard text and data charges may apply); or
  • Calling the automated outage reporting system at 800.228.8485.

The most up-to-date information about power outages can be accessed on Duke Energy's Outage Map or by enrolling in Outage Alerts.

Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.  

Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. 

Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.  

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition. 

Contact: Ana Gibbs
24-Hour: 800.559.3853

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/duke-energy-florida-urges-customers-to-prepare-for-hurricane-milton-and-extended-power-outages-302271536.html

SOURCE Duke Energy

FAQ

How many customers might be affected by power outages due to Hurricane Milton according to Duke Energy Florida (DUK)?

Duke Energy Florida (DUK) is preparing for over 1 million power outages across its service territory due to Hurricane Milton.

How many resources is Duke Energy Florida (DUK) mobilizing to respond to Hurricane Milton?

Duke Energy Florida (DUK) is readying 16,000 resources to respond to power outages caused by Hurricane Milton.

What are Duke Energy Florida's (DUK) clean energy goals mentioned in the press release?

Duke Energy (DUK) aims for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050.

How can Duke Energy Florida (DUK) customers report power outages during Hurricane Milton?

Customers can report outages via Duke Energy's website, mobile app, texting OUT to 57801, or calling 800.228.8485.

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