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Duke Energy Florida thanks customers for their patience as company wraps up rapid restoration for nearly all customers impacted by Hurricane Debby

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Duke Energy Florida (NYSE: DUK) has rapidly restored power to over 90% of customers within 24 hours after Hurricane Debby's landfall. The company credits its swift response to year-round preparations, grid hardening, and innovative technology. A workforce of 3,000 restored power to more than 330,000 customers since Sunday morning. Duke Energy's self-healing technology saved over 4 million minutes of outage time and automatically restored about 23,000 customer outages. The company's infrastructure improvements have shown significant progress compared to Hurricane Hermine in 2016, which left customers without power for about five days. Duke Energy Florida serves 2 million customers across a 13,000-square-mile area and owns 12,300 megawatts of energy capacity.

Duke Energy Florida (NYSE: DUK) ha ripristinato rapidamente la corrente a oltre il 90% dei clienti entro 24 ore dopo l'impatto dell'uragano Debby. La compagnia attribuisce la sua rapida risposta ai preparativi durante tutto l'anno, al rafforzamento della rete e alla tecnologia innovativa. Un team di 3.000 persone ha ripristinato la corrente a più di 330.000 clienti da domenica mattina. La tecnologia di auto-ripristino di Duke Energy ha risparmiato oltre 4 milioni di minuti di interruzione e ha automaticamente ripristinato circa 23.000 interruzioni per i clienti. I miglioramenti infrastrutturali della compagnia hanno mostrato progressi significativi rispetto all'uragano Hermine del 2016, che aveva lasciato i clienti senza energia per circa cinque giorni. Duke Energy Florida serve 2 milioni di clienti in un'area di 13.000 miglia quadrate e possiede una capacità energetica di 12.300 megawatt.

Duke Energy Florida (NYSE: DUK) ha restaurado rápidamente la energía a más del 90% de los clientes en 24 horas después de la llegada del huracán Debby. La compañía atribuye su rápida respuesta a la preparación durante todo el año, la mejora de la red y la tecnología innovadora. Una plantilla de 3.000 personas restauró la energía a más de 330.000 clientes desde la mañana del domingo. La tecnología de auto-reparación de Duke Energy ahorró más de 4 millones de minutos de tiempo de interrupción y restauró automáticamente alrededor de 23.000 interrupciones de clientes. Las mejoras en la infraestructura de la compañía han mostrado un progreso significativo en comparación con el huracán Hermine en 2016, que dejó a los clientes sin poder durante aproximadamente cinco días. Duke Energy Florida atiende a 2 millones de clientes en un área de 13.000 millas cuadradas y posee una capacidad energética de 12.300 megavatios.

Duke Energy Florida (NYSE: DUK)은 허리케인 데비 상륙 24시간 이내에 90% 이상의 고객에게 전력을 신속하게 복구했습니다. 이 회사는 연중 준비, 그리드 강화 및 혁신적인 기술 덕분에 빠른 대응을 할 수 있었다고 밝혔습니다. 3,000명의 직원이 일요일 아침 이후 33만 명 이상의 고객에게 전력을 복구했습니다. Duke Energy의 자가 치유 기술은 400만 분 이상의 정전 시간을 절약했고 약 23,000건의 고객 정전을 자동으로 복구했습니다. 회사의 인프라 개선은 2016년 허리케인 허미네에 비해 상당한 진전을 보여주었으며, 당시 고객들은 약 5일간 전력 없이 지내야 했습니다. Duke Energy Florida는 13,000 평방 마일의 지역에 200만 고객을 서비스하며, 12,300메가와트의 에너지 용량을 보유하고 있습니다.

Duke Energy Florida (NYSE: DUK) a rapidement restauré l'électricité pour plus de 90 % des clients en 24 heures après le passage de l'ouragan Debby. L'entreprise attribue sa réponse rapide à une préparation tout au long de l'année, au renforcement du réseau et à des technologies innovantes. Une équipe de 3 000 personnes a rétabli l'électricité pour plus de 330 000 clients depuis dimanche matin. La technologie d'auto-réparation de Duke Energy a économisé plus de 4 millions de minutes de temps de coupure et a automatiquement rétabli environ 23 000 coupures pour les clients. Les améliorations d'infrastructure de l'entreprise ont montré des progrès significatifs par rapport à l'ouragan Hermine en 2016, qui avait laissé les clients sans électricité pendant environ cinq jours. Duke Energy Florida dessert 2 millions de clients sur une superficie de 13 000 milles carrés et possède une capacité énergétique de 12 300 mégawatts.

Duke Energy Florida (NYSE: DUK) hat innerhalb von 24 Stunden die Stromversorgung für über 90% der Kunden schnell wiederhergestellt, nachdem der Hurrikan Debby zugeschlagen hat. Das Unternehmen führt seine schnelle Reaktion auf jahreszeitliche Vorbereitungen, Netzstärkung und innovative Technologien zurück. Eine Belegschaft von 3.000 Mitarbeitern stellte den Strom für über 330.000 Kunden seit Sonntagmorgen wieder her. Die Selbstheilungstechnologie von Duke Energy sparte über 4 Millionen Minuten Ausfallzeit und stellte etwa 23.000 Kundenunterbrechungen automatisch wieder her. Die Infrastrukturverbesserungen des Unternehmens haben im Vergleich zum Hurrikan Hermine im Jahr 2016, der Kunden etwa fünf Tage lang ohne Strom ließ, erhebliche Fortschritte gezeigt. Duke Energy Florida versorgt 2 Millionen Kunden in einem Gebiet von 13.000 Quadratmeilen und besitzt eine Energieerzeugungskapazität von 12.300 Megawatt.

Positive
  • Rapid power restoration to over 90% of customers within 24 hours after Hurricane Debby
  • Self-healing technology saved over 4 million minutes of outage time
  • Automatically restored approximately 23,000 customer outages
  • Significant improvement in restoration time compared to Hurricane Hermine in 2016
  • Successful deployment of 3,000 workers for rapid response
Negative
  • None.

Duke Energy's rapid response to Hurricane Debby showcases the company's operational efficiency and grid resilience. Restoring power to 90% of affected customers within 24 hours is impressive, especially for a Category 1 hurricane. This performance likely stems from Duke's ongoing investments in grid hardening and smart technologies.

The company's self-healing technology, which saved 4 million minutes of outage time and automatically restored 23,000 customer outages, demonstrates the value of these investments. This efficiency could positively impact Duke's operational costs and customer satisfaction, potentially supporting future rate cases.

However, investors should note that while this response is commendable, it's part of expected utility operations. The real test will be consistent performance over time and during more severe weather events.

Duke Energy's swift restoration efforts after Hurricane Debby may have positive financial implications. Rapid power restoration minimizes revenue loss from outages and reduces overtime labor costs. The company's investments in grid hardening and smart technologies are paying off, potentially leading to lower storm-related expenses over time.

Investors should consider the long-term benefits of these infrastructure investments. While they require upfront capital, they can lead to improved operational efficiency, reduced maintenance costs and enhanced regulatory relationships. This could support future rate case approvals and return on equity.

However, it's important to monitor the balance between capital expenditures and the realized benefits. The true financial impact will be evident in upcoming quarterly reports, where we can assess any storm-related costs against historical benchmarks.

Duke Energy's response to Hurricane Debby aligns with the growing need for climate resilience in utility operations. The company's investments in grid hardening and smart technologies demonstrate adaptation to increasing severe weather events, a key concern for environmentally conscious investors.

The mention of Duke's ambitious clean energy transition, including goals for net-zero methane emissions by 2030 and net-zero carbon emissions from electricity generation by 2050, shows a commitment to addressing climate change. However, these long-term goals should be scrutinized against short-term actions and progress metrics.

Investors should monitor Duke's balance between storm resilience investments and clean energy initiatives. The company's ability to maintain reliable service during extreme weather while transitioning to cleaner energy sources will be important for long-term sustainability and regulatory compliance.

  • Advanced automated technology, year-round grid strengthening work accelerates rapid response during powerful storm
  • Company has restored more than 330,000 customers since Sunday morning, with approximately 5,000 customers remaining as of 3:15 p.m.

ST. PETERSBURG, Fla., Aug. 7, 2024 /PRNewswire/ -- Duke Energy rapidly restored power for more than 90% of its customers within 24 hours after Hurricane Debby made landfall in Florida's Big Bend. The company credits the rapid response to its year-round storm preparations and grid hardening, innovative technology, decades of lessons learned and key collaborations with state, local and community response agencies.

A workforce of 3,000 lineworkers, vegetation workers, damage assessors and support teams, worked around the clock alongside Duke Energy storm response teams, power plant workers, grid operators and dispatchers to restore power to more than 330,000 customers since Sunday morning, when many communities along the west coast started feeling the effects from Debby.

The company staged crews and resources throughout Florida – near areas that would likely be affected – to allow for a quick and safe response to power outages. In addition to its convoy of local crews, Duke Energy was able to draw on other resources from its service territories in Indiana, Kentucky and Ohio, as well as contractors from across the state.

"Debby made landfall as a powerful Category 1 hurricane, bringing with it strong winds, heavy rainfall and widespread flooding across our service area, including in communities that were devastated by Hurricane Idalia last year," said Melissa Seixas, Duke Energy Florida state president. "Our customers rely on us to be prepared and restore power as quickly as possible during these critical times. It is a privilege to serve our customers and we thank them for their trust, patience and understanding."

Strengthening the grid to reduce storm impacts

In addition to investing in smart technologies and remote restoration capabilities, the company trims vegetation near power lines, installs stronger poles, upgrades wires and places outage-prone lines underground to strengthen the energy grid, reduce outages and restore power faster for customers.

The company's preliminary data indicates that its self-healing technology, infrastructure and storm hardening work are making a difference for Florida customers. For perspective, Hurricane Hermine, a Category 1, made landfall in St. Marks, near the Big Bend, on Sept. 1, 2016. The powerful storm left customers without power for approximately five days.

During Hurricane Debby, self-healing technology saved more than four million minutes of total lost outage time and automatically restored approximately 23,000 customer outages. More than 76% of Duke Energy Florida customers are served by this technology.

"We understand some customers were without power for more than 24 hours ahead of a work week and we know that can be extremely challenging," said Todd Fountain, Duke Energy Florida storm director. "We are grateful for the quick response, coordination and dedication of our first responders, state and local emergency management officials and Duke Energy crews and contractors."

Duke Energy crews will continue working until every customer is restored.

Duke Energy Florida

Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.

Duke Energy

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on TwitterLinkedInInstagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.

Contact: Audrey Stasko
Media line: 800.559.3853
Twitter: @DE_AudreyS

 

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SOURCE Duke Energy

FAQ

How many customers did Duke Energy Florida (DUK) restore power to after Hurricane Debby?

Duke Energy Florida restored power to more than 330,000 customers since Sunday morning after Hurricane Debby made landfall.

What percentage of Duke Energy Florida (DUK) customers were restored within 24 hours of Hurricane Debby?

Duke Energy Florida rapidly restored power for more than 90% of its customers within 24 hours after Hurricane Debby made landfall.

How did Duke Energy's (DUK) self-healing technology perform during Hurricane Debby?

During Hurricane Debby, Duke Energy's self-healing technology saved more than four million minutes of total lost outage time and automatically restored approximately 23,000 customer outages.

How many Duke Energy Florida (DUK) customers are served by self-healing technology?

More than 76% of Duke Energy Florida customers are served by self-healing technology.

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