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Duke Energy Florida restores power for several counties impacted by Hurricane Milton; outages decrease from 1 million to approximately 105,000

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Duke Energy Florida has restored power to over 95% of customers in 12 counties affected by Hurricane Milton. As of October 14, 2024, storm-related outages have decreased from over 1 million to approximately 105,000. Most remaining customers without power in Pinellas and Pasco counties are expected to be restored by 11:59 p.m. ET on Tuesday, October 15.

Todd Fountain, Duke Energy Florida storm director, emphasized the importance of timely power restoration for customers' daily lives and recovery process. The company remains committed to restoring power to all customers capable of receiving it by the end of Tuesday. However, customers with extensive damage or flooding may face extended outages.

Duke Energy Florida provides multiple ways for customers to report outages, including their website, mobile app, text messaging, and phone. The company encourages customers to stay updated through their Outage Map or by enrolling in Outage Alerts.

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Positive

  • Restored power to over 95% of customers in 12 affected counties
  • Reduced storm-related outages from over 1 million to approximately 105,000
  • On track to restore power to most remaining customers by October 15, 2024

Negative

  • Approximately 105,000 customers still without power
  • Some customers with extensive damage may face extended outages

News Market Reaction

+0.81%
1 alert
+0.81% News Effect

On the day this news was published, DUK gained 0.81%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

  • Pinellas and Pasco counties will be restored by end of day Tuesday

Editor's note: Visit the Duke Energy News Center for downloadable B-roll and high-resolution images.

ST. PETERSBURG, Fla., Oct. 14, 2024 /PRNewswire/ -- Duke Energy Florida has completed power restoration for over 95% of customers in Brevard, Citrus, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter and Volusia counties post-Hurricane Milton – meaning the company met, and in many cases exceeded, that estimated time of restoration.

As of 9 a.m. ET today, Monday, Oct. 14, total storm-related outages have decreased from over 1 million to approximately 105,000. Most of these customers who remain without power in Pinellas and Pasco counties are expected to be restored by 11:59 p.m. ET tomorrow, Tuesday, Oct. 15.

"We recognize just how important timely power restoration is to our customers – not only so they can live their day-to-day lives, but also so they can begin the recovery process," said Todd Fountain, Duke Energy Florida storm director. "While we're proud of the significant progress we've made so far, we remain committed to accomplishing our goal of getting the lights back on for all customers who are capable of receiving power by the end of the day tomorrow."

It is important to note that customers who experienced extensive damage or flooding may require additional time for restoration and some should be prepared for extended outages. Updates will be communicated as soon as possible.

Customers who cannot receive power as a result of damage to the property's meter base, breaker panel or customer-owned electrical wiring should contact their local municipalities for guidance. Inspections may be required after repairs are complete.   

Power outages can be reported four different ways:

  • Visit duke-energy.com on a desktop computer or mobile device.
  • Use the Duke Energy mobile app (download from a smartphone via Apple Store or Google Play).
  • Text OUT to 57801 (standard text and data charges may apply).
  • Call the automated outage reporting system at 800.228.8485.

The most up-to-date information about power outages can be accessed on Duke Energy's Outage Map or by enrolling in Outage Alerts.

Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.  

Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. 

Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.  

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition. 

Contact: Ana Gibbs
24-Hour: 800.559.3853

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/duke-energy-florida-restores-power-for-several-counties-impacted-by-hurricane-milton-outages-decrease-from-1-million-to-approximately-105-000--302275157.html

SOURCE Duke Energy

FAQ

How many customers did Duke Energy Florida (DUK) restore power to after Hurricane Milton?

Duke Energy Florida restored power to over 95% of customers in 12 counties affected by Hurricane Milton, reducing storm-related outages from over 1 million to approximately 105,000.

When does Duke Energy Florida (DUK) expect to complete power restoration for remaining customers?

Duke Energy Florida expects to restore power to most remaining customers in Pinellas and Pasco counties by 11:59 p.m. ET on Tuesday, October 15, 2024.

How can customers report power outages to Duke Energy Florida (DUK)?

Customers can report power outages through Duke Energy's website, mobile app, by texting OUT to 57801, or by calling the automated outage reporting system at 800.228.8485.

What is Duke Energy Florida's (DUK) service area and customer base?

Duke Energy Florida serves 2 million residential, commercial, and industrial customers across a 13,000-square-mile service area in Florida, with 12,300 megawatts of energy capacity.
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