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Duke Energy crews begin power restoration following Hurricane Debby, establish estimated time of restoration for Pinellas and Pasco counties

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Duke Energy (NYSE: DUK) has begun power restoration efforts following Hurricane Debby in Florida. As of noon, over 97,800 customers were without power, while nearly 171,000 have been restored. The company aims to restore 95% of customers in Pinellas and Pasco counties by 11:59 p.m. Monday. Duke Energy has deployed 3,000 workers for the restoration process, working as weather conditions allow.

Customers are advised to stay safe, avoid downed power lines, and follow proper generator usage guidelines. The company is providing updates through various channels, including its mobile app and outage map. Duke Energy Florida serves 2 million customers across a 13,000-square-mile service area in Florida.

Duke Energy (NYSE: DUK) ha avviato gli sforzi di ripristino dell'energia elettrica dopo l'uragano Debby in Florida. A mezzogiorno, oltre 97.800 clienti erano senza energia, mentre quasi 171.000 sono stati ripristinati. L'azienda punta a ripristinare il 95% dei clienti nelle contee di Pinellas e Pasco entro le 11:59 di lunedì. Duke Energy ha schierato 3.000 lavoratori per il processo di ripristino, lavorando in base alle condizioni meteorologiche.

Si consiglia ai clienti di rimanere al sicuro, evitare i cavi elettrici a terra e seguire le linee guida per un corretto uso del generatore. L'azienda fornisce aggiornamenti attraverso vari canali, inclusa la sua app mobile e la mappa delle interruzioni. Duke Energy Florida serve 2 milioni di clienti in una zona di servizio di 13.000 miglia quadrate in Florida.

Duke Energy (NYSE: DUK) ha comenzado los esfuerzos de restauración de energía tras el huracán Debby en Florida. A mediodía, más de 97,800 clientes estaban sin energía, mientras que casi 171,000 han sido restaurados. La compañía tiene como objetivo restaurar el 95% de los clientes en los condados de Pinellas y Pasco para las 11:59 p.m. del lunes. Duke Energy ha desplegado 3,000 trabajadores para el proceso de restauración, trabajando según lo permitan las condiciones climáticas.

Se aconseja a los clientes que se mantengan seguros, eviten las líneas eléctricas caídas y sigan las pautas adecuadas para el uso del generador. La compañía está proporcionando actualizaciones a través de varios canales, incluida su aplicación móvil y el mapa de cortes de energía. Duke Energy Florida atiende a 2 millones de clientes en un área de servicio de 13,000 millas cuadradas en Florida.

Duke Energy (NYSE: DUK)는 플로리다에서 허리케인 데비 이후 전력 복구 작업을 시작했습니다. 정오 기준으로 97,800명의 고객가 전력을 사용하지 못하고 있으며, 거의 171,000명이 복구되었습니다. 이 회사는 월요일 밤 11시 59분까지 핀ellas 및 파스코 카운티의 95% 고객의 전력을 복구할 계획입니다. Duke Energy는 복구 작업을 위해 3,000명의 근로자를 배치하였으며, 날씨 조건이 허락하는 대로 작업하고 있습니다.

고객은 안전을 유지하고, 쓰러진 전선에 접근하지 않으며, 발전기 사용에 대한 올바른 지침을 따를 것을 권장합니다. 이 회사는 모바일 앱 및 정전 맵을 포함한 다양한 채널을 통해 업데이트를 제공하고 있습니다. Duke Energy Florida는 플로리다에서 2백만 고객에게 13,000 제곱마일의 서비스 지역을 제공합니다.

Duke Energy (NYSE: DUK) a commencé les efforts de rétablissement de l'énergie après l'ouragan Debby en Floride. À midi, plus de 97 800 clients étaient privés d'électricité, tandis que près de 171 000 ont été rétablis. L'entreprise vise à restaurer 95 % des clients dans les comtés de Pinellas et Pasco d'ici 23h59 lundi. Duke Energy a déployé 3 000 travailleurs pour le processus de rétablissement, travaillant en fonction des conditions météorologiques.

Les clients sont conseillés à rester en sécurité, à éviter les lignes électriques tombées et à suivre les directives appropriées pour l'utilisation des générateurs. L'entreprise fournit des mises à jour par divers canaux, y compris son application mobile et sa carte de pannes. Duke Energy Florida sert 2 millions de clients dans une zone de service de 13 000 milles carrés en Floride.

Duke Energy (NYSE: DUK) hat nach dem Hurrikan Debby in Florida mit den Wiederherstellungsarbeiten an der Stromversorgung begonnen. Um die Mittagszeit waren über 97.800 Kunden ohne Strom, während nahezu 171.000 wiederhergestellt wurden. Das Unternehmen hat das Ziel, 95% der Kunden in den Bezirken Pinellas und Pasco bis Montag um 23:59 Uhr wieder mit Strom zu versorgen. Duke Energy hat 3.000 Arbeiter für den Wiederherstellungsprozess eingesetzt, die je nach Wetterlage arbeiten.

Kunden werden geraten, sicher zu bleiben, heruntergefallene Stromleitungen zu vermeiden und die richtigen Richtlinien für die Nutzung von Generatoren zu befolgen. Das Unternehmen bietet Aktualisierungen über verschiedene Kanäle an, darunter die mobile App und die Ausfallkarte. Duke Energy Florida versorgt 2 Millionen Kunden in einem 13.000 Quadratmeilen großen Servicegebiet in Florida.

Positive
  • Rapid response with 3,000 workers deployed for power restoration
  • 171,000 customers already restored
  • 95% restoration target for Pinellas and Pasco counties by Monday night
  • Proactive communication and multiple channels for customer updates
Negative
  • 97,800 customers still without power
  • Potential for extended outages due to storm damage
  • Restoration efforts hampered by ongoing adverse weather conditions

Duke Energy's response to Hurricane Debby demonstrates the company's robust emergency preparedness. With 171,000 customers already restored and a commitment to restore 95% of affected areas by Monday evening, the utility shows efficient crisis management. However, the 97,800 customers still without power represent potential revenue loss and increased operational costs.

The deployment of 3,000 workers for restoration efforts showcases Duke Energy's resource allocation capabilities but may impact short-term financials. Investors should note the company's proactive communication strategy and technological integration (mobile app, text alerts) as positive indicators of customer service quality. The enhanced American Red Cross Emergency app sponsorship aligns with corporate social responsibility trends, potentially boosting brand value.

Hurricane Debby's impact on Duke Energy's operations highlights the increasing vulnerability of utility infrastructure to extreme weather events. This incident underscores the growing importance of climate resilience in the utility sector. Investors should consider the long-term implications of such events on Duke Energy's ambitious clean energy transition goals, including net-zero methane emissions by 2030 and net-zero carbon emissions by 2050.

The company's investment in major electric grid upgrades and cleaner generation, including expanded energy storage and renewables, may prove important in mitigating future climate-related disruptions. However, the frequency and severity of such weather events could potentially accelerate capital expenditure needs, impacting the company's financial projections and risk profile.

The immediate financial impact of Hurricane Debby on Duke Energy appears manageable, given the company's scale (12,300 megawatts of energy capacity in Florida alone). However, investors should monitor potential increases in operational expenses and temporary revenue losses due to extended outages. The company's ability to restore power quickly may mitigate these short-term financial effects.

Long-term, Duke Energy's investments in grid upgrades and clean energy transition could enhance resilience and operational efficiency, potentially leading to improved financial performance. The company's diverse energy portfolio and large customer base (8.4 million electric and 1.7 million natural gas customers across multiple states) provide a stable revenue stream, which should help absorb the costs associated with this and future weather events.

  • 3,000 workers are responding to power outages as weather conditions allow; nearly 171,000 restored so far

ST. PETERSBURG, Fla., Aug. 5, 2024 /PRNewswire/ -- As of noon, Duke Energy had more than 97,800 customers without power in Florida. So far, nearly 171,000 customers have been restored.

Duke Energy crews continue to restore power as quickly and safely as possible and as weather conditions allow. Crews have worked through the night and the company anticipates restoring 95% of Pinellas and Pasco counties customers by 11:59 p.m. Monday evening, as those areas first experienced the impacts of the storm. Many customers will be restored earlier. However, adverse weather conditions continue to impact the area. Additionally, customers who experienced extensive damage or flooding may require additional time for restoration. Duke Energy continues to assess other counties and will communicate updates with customers through outage alerts and the outage map.

"While areas of the state continue to experience the impacts of Hurricane Debby, Duke Energy remains committed to restoring power as quickly as it is safe to do so," said Todd Fountain, Duke Energy Florida storm director. "We thank our customers for their patience, our first responders for their hard work and our neighboring utilities for their continued support in the hours and days ahead."  

Restoring power after a storm can be extremely challenging, as travel and work conditions may be impacted by high winds and widespread flooding. Duke Energy customers should be prepared for extensive damage and extended power outages. Outages can be reported online, through the mobile app, by texting OUT to 57801 or by calling 800.228.8485.

For safety purposes, Duke Energy line technicians cannot perform elevated work in bucket trucks when winds are excessive. However, as the storm passes and wind speeds drop below 40 miles per hour, crews will quickly begin damage assessment and repairs, allowing them to determine estimated power restoration times. The company also will provide regular updates to customers and communities through emails, text messages, phone calls, social media and its website.

Customers are advised to continue taking precautions:

  • Stay away from power lines that have fallen or are sagging. Consider all lines energized, as well as trees, limbs, fences or anything in contact with lines.
  • Downed lines will be hard to see in the rain and can potentially be hidden in standing water. If you encounter large pools of standing water, stop, back up and choose another path.
  • A generator can be very useful during a power outage but remember to always follow the manufacturer's instructions to ensure safe and proper operation.
  • Please watch for utility crews and turn the generator off when crews are in your area. The electrical load on the power lines can be hazardous for crews making repairs.
  • If your home or business is flooded, Duke Energy cannot reconnect power until the electrical system has been inspected by a licensed electrician. If there is damage, an electrician will need to make repairs and obtain verification from your local building inspection authority before power can be restored.

Customers can receive the most up-to-date information about restoration efforts by:

Additionally, customers are encouraged to download the enhanced American Red Cross Emergency app for weather safety. The latest version of the app, sponsored by the Duke Energy Foundation, is free, available in both English and Spanish and offers a variety of features including emergency checklists, interactive maps of open shelters and the ability to monitor multiple locations for weather alerts.

Duke Energy Florida

Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.

Duke Energy

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.

Contact: Audrey Stasko
Media line: 800.559.3853
Twitter: @DE_AudreyS

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/duke-energy-crews-begin-power-restoration-following-hurricane-debby-establish-estimated-time-of-restoration-for-pinellas-and-pasco-counties-302214557.html

SOURCE Duke Energy

FAQ

How many Duke Energy customers are without power in Florida due to Hurricane Debby?

As of noon on August 5, 2024, over 97,800 Duke Energy customers were without power in Florida due to Hurricane Debby.

What is Duke Energy's (DUK) restoration target for Pinellas and Pasco counties?

Duke Energy aims to restore 95% of customers in Pinellas and Pasco counties by 11:59 p.m. on Monday, August 5, 2024.

How many workers has Duke Energy deployed for power restoration after Hurricane Debby?

Duke Energy has deployed 3,000 workers to respond to power outages and restore electricity following Hurricane Debby.

How can Duke Energy (DUK) customers report outages during Hurricane Debby?

Customers can report outages online, through the Duke Energy mobile app, by texting OUT to 57801, or by calling 800.228.8485.

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