XL Axiata Successfully Implements and Deploys Amdocs Cloud-Native Software to Enhance its Digital Customer Experience for over 25 Million Subscribers
Amdocs has successfully implemented a multi-year digital transformation project for XL Axiata, a leading communications provider in Indonesia. The project, which involved migrating over 25 million subscribers, aims to enhance service delivery and customer experience with cloud-native solutions from Amdocs' Commerce and Care suite. The modernization of XL's operations will allow for faster service launches and improved IT efficiency, aligning with the growing demand for innovative digital services.
- Successful implementation of a multi-year digital transformation project.
- Enhanced service delivery and improved customer experience for XL Axiata.
- Migration of over 25 million subscribers to new systems.
- Increased IT agility and flexibility for XL Axiata.
- None.
Amdocs solutions provide XL Axiata with the business agility to quickly launch new services and deliver an omnichannel experience for its customers across all lines of business
JERSEY CITY, N.J., Nov. 08, 2022 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced the successful implementation and deployment of a multi-year digital transformation project at XL Axiata, one of Indonesia’s leading communications service providers. This project, involving the migration of over 25 million of XL’s subscribers, enables XL to quickly launch new innovative digital services, deliver convergent offerings and provide an enhanced customer experience as well as support XL’s significant scale and performance needs.
As part of the deal, Amdocs modernized, automated and digitized XL Axiata’s operations for the postpaid and prepaid mobile consumers, with solutions from the cloud-native Amdocs Commerce and Care suite. Furthermore, Amdocs consolidated multiple service monetization systems for XL’s enterprise and fixed-line customers, providing a single convergent solution for all lines of business, enabling efficient delivery of services and optimized IT spends.
Yessie D Yosetya, Director & Chief Strategic Transformation Officer at XL Axiata said: “As we drive growth and transform our business, it’s imperative to meet the evolving needs of our customers and give them the latest innovative digital services. This major project with Amdocs provides us with significant IT agility and flexibility to adapt to changing business needs while also ensuring faster time to market.”
Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs said: “Service providers worldwide are transforming their offerings for the end user as they move to cloud-native platforms, driving innovation, revenue opportunities and experiences. With our platforms and services, we look forward to accelerating XL’s digital journey with more personalized, contextualized, and differentiated offerings.”
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About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 31,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs’ filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2021 filed on December 10, 2021, and our Form 6-K furnished for the first quarter of fiscal 2022 on February 14, 2022, for the second quarter of fiscal 2022 on May 24, 2022 and for the third quarter of fiscal 2022 on August 15, 2022.
Media Contact:
Deepshikha
Amdocs Public Relations
Tel : +91-9718024780
E-mail : deepshik@amdocs.com
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