Telefônica Vivo Expands Long-Term Relationship with Amdocs to Support Their Quad-play Offering
Amdocs (NASDAQ: DOX) announced a four-year extension of its collaboration with Telefonica Vivo to enhance Vivo's quad-play services. The Amdocs Customer Experience Suite (CES) will now provide charging services across all cities served by Vivo, facilitating the company's investment in customer experience improvements. Denise Inaba, CIO of Vivo, highlighted the value of their integrated services, which offer discounts and advanced features. Amdocs aims to ensure Vivo successfully launches and monetizes new services amid evolving consumer demands, supporting the growth of their convergent fiber-to-the-home business.
- Four-year extension of Amdocs' partnership with Telefonica Vivo enhances service scope.
- Amdocs CES now provides comprehensive charging services across all cities served by Vivo.
- Vivo's investment in customer experience improvements is likely to enhance customer loyalty and satisfaction.
- The partnership aligns with Vivo's strategy to innovate service bundles and promotional discounts.
- None.
JERSEY CITY, N.J. , May 11, 2022 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced it extended its relationship with Telefonica Vivo to support Vivo’s quad-play offerings for an additional four years.
Amdocs Customer Experience Suite (CES) provides complete charging services for Telefonica VIVO and now touches all cities attended by Vivo. This assists Vivo’s continued investment in implementing features to improve the customer journey and their experience using their services. Amdocs supports VIVO NEXT postpaid and convergent fiber-to-the-home consumer businesses.
Denise Inaba, CIO at Telefônica Vivo, said: “Vivo is proud of their products and having the ability to combine wireless mobile, wireline IPTV, VoIP and broadband offerings into a consolidated one-stop-shop, providing cross-product discounts and advanced interaction and care features, brings more value to our customers. We expanded our relationship with Amdocs to allow us to continue raising the bar on customer experience.”
Anthony Goonetilleke, Group President of Technology and Head of Strategy said: “As consumer demands evolve, Vivo continues to deliver exceptional value to their customers by innovating across service bundles and promotional discounts, while providing an exceptional experience. We’re honored to partner with Telefônica Vivo to ensure they can launch and monetize new and exciting services for their users.”
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About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs’ filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2021 filed on December 10, 2021, and our Form 6-K furnished for the first quarter of fiscal 2022 on February 14, 2022.
Media Contact:
Michael Zema
Amdocs Public Relations
E-mail: Michael.Zema@amdocs.com
Emily Holt
PAN Communications for Amdocs
Email: Amdocs@pancomm.com
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