Driving Digital Disruption: Amdocs connectX Empowers Innovators to Capture New Market Opportunities in Connectivity
Amdocs (NASDAQ:DOX) announced new capabilities for its SaaS connectX platform, strengthening its position in the MVNE/MVNO market. The platform's enhancements include expanded brand management, data analytics, and generative AI-powered smart agents, enabling faster service launches and improved customer experience. ConnectX has been adopted by several major brands, including AT&T, Melon Digital, and Rizz Wireless. The platform features pre-integrated partnerships with services like Amazon Bedrock, AKKO, and Ceratax, offering pay-as-you-go flexibility through AWS.
Amdocs (NASDAQ:DOX) ha annunciato nuove funzionalità per la sua piattaforma SaaS connectX, rafforzando la sua posizione nel mercato MVNE/MVNO. I miglioramenti della piattaforma includono una gestione del marchio ampliata, analisi dei dati e agenti intelligenti alimentati da IA generativa, che consentono lanci di servizi più rapidi e un'esperienza cliente migliorata. ConnectX è stata adottata da diversi marchi importanti, tra cui AT&T, Melon Digital e Rizz Wireless. La piattaforma offre partnership pre-integrate con servizi come Amazon Bedrock, AKKO e Ceratax, offrendo flessibilità pay-as-you-go tramite AWS.
Amdocs (NASDAQ:DOX) anunció nuevas capacidades para su plataforma SaaS connectX, fortaleciendo su posición en el mercado MVNE/MVNO. Las mejoras de la plataforma incluyen una gestión de marca ampliada, análisis de datos y agentes inteligentes impulsados por IA generativa, lo que permite lanzamientos de servicios más rápidos y una mejor experiencia para el cliente. ConnectX ha sido adoptada por varias marcas importantes, incluidos AT&T, Melon Digital y Rizz Wireless. La plataforma cuenta con asociaciones preintegradas con servicios como Amazon Bedrock, AKKO y Ceratax, ofreciendo flexibilidad de pago por uso a través de AWS.
Amdocs (NASDAQ:DOX)은 SaaS connectX 플랫폼의 새로운 기능을 발표하며 MVNE/MVNO 시장에서의 입지를 강화했습니다. 이 플랫폼의 향상된 기능에는 확장된 브랜드 관리, 데이터 분석, 생성형 AI 기반의 스마트 에이전트가 포함되어 있으며, 이를 통해 더 빠른 서비스 출시와 개선된 고객 경험이 가능합니다. ConnectX는 AT&T, Melon Digital, Rizz Wireless와 같은 여러 주요 브랜드에 의해 채택되었습니다. 이 플랫폼은 Amazon Bedrock, AKKO, Ceratax와 같은 서비스와의 통합된 파트너십을 통해 AWS를 통해 사용량 기반의 유연성을 제공합니다.
Amdocs (NASDAQ:DOX) a annoncé de nouvelles capacités pour sa plateforme SaaS connectX, renforçant ainsi sa position sur le marché MVNE/MVNO. Les améliorations de la plateforme comprennent une gestion de marque élargie, une analyse des données et des agents intelligents alimentés par l'IA générative, permettant un lancement de services plus rapide et une meilleure expérience client. ConnectX a été adoptée par plusieurs grandes marques, dont AT&T, Melon Digital et Rizz Wireless. La plateforme dispose de partenariats pré-intégrés avec des services tels qu'Amazon Bedrock, AKKO et Ceratax, offrant une flexibilité de paiement à l'utilisation via AWS.
Amdocs (NASDAQ:DOX) hat neue Funktionen für seine SaaS connectX-Plattform angekündigt und damit seine Position im MVNE/MVNO-Markt gestärkt. Die Verbesserungen der Plattform umfassen ein erweitertes Markenmanagement, Datenanalysen und KI-generierte intelligente Agenten, die schnellere Serviceeinführungen und eine verbesserte Kundenerfahrung ermöglichen. ConnectX wurde von mehreren großen Marken übernommen, darunter AT&T, Melon Digital und Rizz Wireless. Die Plattform bietet vorintegrierte Partnerschaften mit Diensten wie Amazon Bedrock, AKKO und Ceratax, die eine flexible Nutzung nach Bedarf über AWS ermöglichen.
- Platform adoption by major brands including AT&T
- Integration with Amazon Bedrock providing access to 200+ AI services
- Reduction in service launch time to as little as 5 minutes
- Improved Net Promoter Score (NPS) through AI-enhanced processes
- None.
Insights
The connectX platform enhancements represent an incremental technological advancement rather than a transformative business development. While the platform adds valuable features like generative AI integration and expanded analytics, the announcement lacks specific financial metrics or concrete business impact. The highlighted customer examples, including AT&T and Melon Digital, demonstrate market adoption but don't indicate substantial revenue implications.
The integration with Amazon Bedrock and the PAYG model through AWS shows strategic positioning in the cloud-native MVNE/MVNO space. However, this appears to be an evolutionary product update rather than a revolutionary change that would significantly impact Amdocs' market position or financial performance. The platform's ability to reduce time-to-market and improve NPS scores is promising, but without quantifiable metrics or financial projections, the immediate business impact remains unclear.
Platform enables brands - from influencers to operators - to create net new and market-tailored connected experiences
JERSEY CITY, NJ / ACCESSWIRE / November 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced significant momentum of, and new capabilities in, its industry-leading SaaS connectX platform. These updates position Amdocs at the forefront of the MVNE (Mobile Virtual Network Enabler) and MVNO (Mobile Virtual Network Operator) market, empowering telecom and digital brands to accelerate their entry and success in new, dynamic markets.
ConnectX's latest enhancements, which span expanded brand management, extensive data analytics, generative AI-powered smart agents, and more, are designed to deliver faster time to value and market-aware offer innovation. With generative AI-enhanced processes, connectX customers can achieve improvements in net promoter score (NPS), reduce customer clicks to buy a new service, and move from offer concept to launch in as little as five minutes - helping them stay ahead of competitors and capitalize on emerging trends.
Amdocs connectX has become a cornerstone for digital brands seeking to innovate, differentiate, and rapidly launch new services. Chosen by more than a dozen digital brands, the platform's comprehensive, end-to-end capabilities have helped diverse brands achieve significant strides in their offerings, including:
AT&T leveraged connectX to streamline and expand digital brand support, deploying services with agility.
Melon Digital uses connectX to power its global MVNE platform, driving innovation in the telecom landscape. This strategic move underscores Amdocs' role in fostering new digital entrants with scalable and flexible solutions.
Rizz Wireless chose Amdocs connectX to enable a seamless mobile experience, emphasizing the platform's ability to integrate and support modern mobile services efficiently.
One of the key drivers of connectX's success is its robust ecosystem of pre-integrated partners, offering customers unparalleled choices and flexibility. From Amazon Bedrock - providing access to over 200 AI services, AKKO for bundled commerce, devices, and insurance solutions, and Ceratax for cloud-based taxation, this ecosystem offers a wide range of capabilities, enabling digital brands to tailor their solutions with one click in a pay-as-you-go (PAYG) model, enabled by Amazon Web Services (AWS).
"Our vision for a world connected by limitless digital experiences involves empowering diverse brands to create these seamless moments for users globally. With our latest investments in connectX, we are committed to driving ubiquitous connectivity and a digital ecosystem that serves as a catalyst for the growth of brands," said Anthony Goonetilleke, Group President of Technology and Head of Strategy. "We're excited to see the early momentum our platform has generated and witness the breadth of possibilities it's enabling for innovators, creators and dreamers."
Supporting Resources
About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 28,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, for the second quarter of fiscal 2024 on May 20, 2024, and for the third quarter of fiscal 2024 on August 19, 2024.
Media Contacts
Michael Zema
Amdocs Public Relations
mzema@amdocs.com
SOURCE: Amdocs Management Limited
View the original press release on accesswire.com
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