AT&T Mexico Completes Major Cloud Transformation of its Amdocs CES Systems to Oracle Cloud Infrastructure
AT&T Mexico has successfully completed the migration of its Amdocs Customer Experience Suite (CES) systems to Oracle Cloud Infrastructure (OCI). This transformation aims to enhance flexibility, capacity growth, and reduce operational costs. The cloud migration allows AT&T Mexico to support its evolving network and provide superior services in the Mexican market. The collaboration between Amdocs, AT&T Mexico, and Oracle emphasizes the importance of digital transformation and innovation in telecommunications. This initiative is part of AT&T Mexico's efforts to reduce its IT footprint and lead the market with innovative, customer-focused services.
- Migration to Oracle Cloud Infrastructure enables cost reduction and operational efficiency.
- Enhanced flexibility and capacity growth for AT&T Mexico's network.
- Support for innovative and customer-focused services.
- Transition aids in reducing IT footprint, aligning with growth strategies.
- Collaboration with leading technology providers like Oracle and Amdocs.
- The press release does not provide specific financial figures or timelines for expected cost savings.
- Details on potential operational challenges during the migration process are missing.
- Lack of information on how the migration affects existing services during the transition period.
- No mention of specific metrics to measure the success of the migration.
Insights
The recent announcement regarding AT&T Mexico's completion of its Amdocs CES systems migration to Oracle Cloud Infrastructure (OCI) has several implications for stakeholders. From a financial perspective, moving to OCI is likely to reduce operational costs due to the scalability and efficiency of cloud services compared to traditional data centers. This migration can lead to an improved bottom line as both CAPEX (capital expenditures) and OPEX (operational expenditures) are optimized.
Additionally, the flexibility that OCI provides allows AT&T Mexico to quickly adapt to market changes and scale its operations as needed, which is important in the rapidly evolving telecommunications industry. The strategic partnership with companies like Amdocs and Oracle also signals a commitment to leveraging advanced technologies, potentially leading to increased market share and customer retention in Mexico.
From a long-term perspective, this migration underlines a trend towards digital transformation and modernization. Investors might see this as a positive indicator of AT&T Mexico’s capability to remain competitive and innovative. However, the success of such a transformation will depend on the seamless integration of these systems and the actual realized cost savings.
This migration to Oracle Cloud Infrastructure (OCI) represents a significant technological shift for AT&T Mexico. OCI's advanced cloud infrastructure provides enhanced performance, flexibility and scalability, which are essential for modern telecommunications operations. The use of cloud services can lead to better resource management and faster deployment of new services.
Moreover, this move to OCI is in line with industry trends where companies are increasingly adopting cloud technologies to support their digital transformation efforts. By leveraging OCI, AT&T Mexico can offer differentiated and innovative services that enhance customer experience and loyalty. This can translate into long-term competitive advantages in the highly competitive telecom sector.
However, there are inherent risks associated with such transitions, including the potential for service disruptions during the migration process and the need for robust cybersecurity measures to protect sensitive data on the cloud. Ensuring a smooth transition and continuous improvement in service delivery will be critical for realizing the benefits of this technological shift.
Amdocs' Customer Experience Suite migration to Oracle Cloud Infrastructure enables AT&T Mexico to facilitate new business models and reduce operational costs as its network evolves
JERSEY CITY, NJ / ACCESSWIRE / June 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that AT&T Mexico has completed a major cloud transformation of its Amdocs Customer Experience Suite (CES) systems to Oracle Cloud Infrastructure (OCI).
By placing its Amdocs systems on OCI, AT&T Mexico will benefit from flexibility and capacity growth, reduced operational costs, and state-of-the art cloud infrastructure that will allow AT&T Mexico to continue implementing its unique vision in the Mexican marketplace, providing superior services and customer experience.
"AT&T Mexico's digital transformation is moving fast in the right direction with digital technology to support the business and all our customers," said Jeronimo Diez de Sollano, chief information officer, AT&T Mexico. "Our continued transition to the cloud with pioneer programs to reduce our IT footprint is an important area of growth as our network evolves."
"AT&T Mexico is committed to providing innovative services and customer-focused offerings to lead the local market," said Shimie Hortig, president of the Americas group, Amdocs. "By migrating its IT services infrastructure to OCI, AT&T Mexico can ensure it has the right infrastructure to support its growing business needs. We're pleased to collaborate on this initiative."
"Our work with Amdocs to move CES to OCI is a critical example of how service providers like AT&T Mexico can become more agile and reduce capital expenditures and operating costs while adopting a flexible foundation for innovation," said Doug Smith, senior vice president, global strategic partnerships, Oracle. "We're excited to continue our collaboration with both AT&T Mexico and Amdocs."
Amdocs and Oracle recently announced a collaboration that enables communications and media service providers to move their Amdocs classic applications to OCI and offer new and differentiated cloud services to drive growth and customer loyalty.
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About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 29,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other global or regional events such as the October 7, 2023 attacks in Israel and evolving conflict and the COVID-19 pandemic, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, and for the second quarter of fiscal 2024 on May 20, 2024.
About AT&T Mexico
AT&T Mexico is transforming the telecommunications industry by fostering competition and shaping the next generation of mobile internet. AT&T Mexico products and services are available nationwide at its points of sale. For more information about AT&T Mexico products and services, visit att.com.mx.
© 2024 AT&T Intellectual Property II, L.P.AT&T and the Globe logo are registered brands under AT&T Intellectual Property II, L.P. and/or its affiliated companies. All other brands are properties of their respective owners.
Media Contacts:
Michael Zema
Amdocs Public Relations
E-mail: mzema@amdocs.com
Emily Holt
PAN Communications for Amdocs
Email: amdocs@pancomm.com
SOURCE: Amdocs
View the original press release on accesswire.com
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