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Amdocs Evolves Industry-Leading MarketONE Platform, Celebrates Growth Milestone

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Amdocs has announced enhanced capabilities for its MarketONE platform, a cloud-native SaaS solution that helps communications service providers (CSPs) deliver personalized digital services. The platform has achieved over 50% annualized growth with millions of subscribers in 2024, expanding globally with adoption by major CSPs including A1 Group, Hubbl, Virgin Media O2, and AT&T Mexico.

New features include enhanced personalization capabilities, simplified plan management, improved eligibility management, federated identity capabilities, and an expanded partner ecosystem including 9 of the top 10 entertainment streaming services. The platform has received positive recognition from analysts at OMDIA and STL Partners for its value proposition and subscription management capabilities.

Amdocs ha annunciato capacità potenziate per la sua piattaforma MarketONE, una soluzione SaaS nativa del cloud che aiuta i fornitori di servizi di comunicazione (CSP) a offrire servizi digitali personalizzati. La piattaforma ha raggiunto oltre un 50% di crescita annualizzata con milioni di abbonati nel 2024, espandendosi globalmente con l'adozione da parte di importanti CSP, tra cui A1 Group, Hubbl, Virgin Media O2 e AT&T Messico.

Tra le nuove funzionalità ci sono capacità di personalizzazione potenziate, gestione semplificata dei piani, gestione migliorata dell'idoneità, capacità di identità federate e un ecosistema di partner ampliato che include 9 dei primi 10 servizi di streaming di intrattenimento. La piattaforma ha ricevuto riconoscimenti positivi da parte degli analisti di OMDIA e STL Partners per la sua proposta di valore e le capacità di gestione degli abbonamenti.

Amdocs ha anunciado capacidades mejoradas para su plataforma MarketONE, una solución SaaS nativa de la nube que ayuda a los proveedores de servicios de comunicación (CSP) a ofrecer servicios digitales personalizados. La plataforma ha logrado más de un 50% de crecimiento anualizado con millones de suscriptores en 2024, expandiéndose globalmente con la adopción de importantes CSP, incluyendo A1 Group, Hubbl, Virgin Media O2 y AT&T México.

Las nuevas características incluyen capacidades de personalización mejoradas, gestión simplificada de planes, gestión mejorada de la elegibilidad, capacidades de identidad federada y un ecosistema de socios ampliado que incluye 9 de los 10 principales servicios de streaming de entretenimiento. La plataforma ha recibido reconocimiento positivo por parte de analistas de OMDIA y STL Partners por su propuesta de valor y capacidades de gestión de suscripciones.

Amdocs는 통신 서비스 제공업체(CSP)가 개인화된 디지털 서비스를 제공하는 데 도움을 주는 클라우드 네이티브 SaaS 솔루션인 MarketONE 플랫폼의 향상된 기능을 발표했습니다. 이 플랫폼은 2024년까지 수백만 명의 가입자와 함께 50% 이상의 연평균 성장률을 기록하며 주요 CSP인 A1 Group, Hubbl, Virgin Media O2, AT&T 멕시코의 채택으로 전 세계적으로 확장하고 있습니다.

새로운 기능에는 향상된 개인화 기능, 간소화된 요금제 관리, 개선된 자격 관리, 연합 인증 기능, 10대 엔터테인먼트 스트리밍 서비스 중 9개를 포함한 확장된 파트너 생태계가 포함됩니다. 이 플랫폼은 OMDIA 및 STL Partners의 분석가로부터 가치 제안과 구독 관리 능력에 대해 긍정적인 평가를 받았습니다.

Amdocs a annoncé des capacités améliorées pour sa plateforme MarketONE, une solution SaaS native du cloud qui aide les fournisseurs de services de communication (CSP) à offrir des services numériques personnalisés. La plateforme a connu une croissance annualisée de plus de 50% avec des millions d'abonnés en 2024, s'élargissant à l'échelle mondiale avec l'adoption par de grands CSP tels que A1 Group, Hubbl, Virgin Media O2 et AT&T Mexique.

Les nouvelles fonctionnalités comprennent des capacités de personnalisation améliorées, une gestion simplifiée des forfaits, une gestion des éligibilités améliorée, des capacités d'identité fédérée et un écosystème de partenaires élargi incluant 9 des 10 principaux services de streaming de divertissement. La plateforme a reçu une reconnaissance positive des analystes d'OMDIA et de STL Partners pour sa proposition de valeur et ses capacités de gestion des abonnements.

Amdocs hat verbesserte Funktionen für seine MarketONE-Plattform angekündigt, eine cloud-native SaaS-Lösung, die Kommunikationsdienstleistern (CSPs) hilft, personalisierte digitale Dienste bereitzustellen. Die Plattform hat im Jahr 2024 über 50% jährliches Wachstum mit Millionen von Abonnenten erreicht und sich global mit der Annahme durch große CSPs wie A1 Group, Hubbl, Virgin Media O2 und AT&T Mexiko ausgeweitet.

Zu den neuen Funktionen gehören verbesserte Personalisierungsfunktionen, vereinfachtes Planmanagement, verbesserte Berechtigungsverwaltung, föderierte Identitätsfunktionen und ein erweitertes Partner-Ökosystem, das 9 der 10 größten Streaming-Dienste für Unterhaltung umfasst. Die Plattform erhielt von Analysten von OMDIA und STL Partners positive Anerkennung für ihr Wertangebot und ihre Abonnementsverwaltungsfähigkeiten.

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SaaS marketplace platform provides communications service providers and merchants with robust new capabilities, and enables subscriber growth with diversified digital services

JERSEY CITY, NJ / ACCESSWIRE / November 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced enhanced capabilities in its MarketONE platform (also known as Amdocs Subscription Marketplace), delivering new features that empower communications service providers (CSPs) to offer more personalized, flexible, and seamless experiences to their customers. The cloud-native SaaS platform, which enables frictionless OTT and digital consumer services experience and monetization, offers a unique ability for CSPs to grow wallet share with customers, improve retention, and capture new revenue opportunities. The continued growth of the platform is marked by:

In addition to adoption by several large, tier-1 CSPs in the US and UK, MarketONE has seen a continued, steady expansion across the globe:

  • A1 Group, optimizing its subscription experience for non-telco services

  • Hubbl in Australia, deploying Amdocs to deliver a seamless user experience

  • Virgin Media O2, enhancing its offering of streaming services

  • A1 Telekom Austria, redefining its subscription management experience

  • AT&T Mexico, accelerating partner integration and enriching customer journeys

Analyst recognition for its benefits to CSPs and partners alike:

  • OMDIA: "Amdocs MarketONE delivers value beyond aggregation. It enables the technical and commercial integrations between service providers and pre-integrated certified partner services, reducing the effort and time to market for both."

  • STL Partners: "Amdocs' solution helps improve subscription management for consumers whilst delivering a high user experience. Amdocs also enables telcos to offer [any of] the three commercial models we identified, offering increased flexibility."

New capabilities that enabled improved experiences:

  • Enhanced personalization capabilities: CSPs can now deliver superior self-service experiences with advanced personalization options tailored to individual customer preferences.

  • Plan change flexibility: Simplified processes for plan upgrades, downgrades, and cancellations, ensuring effortless customer journeys and improved satisfaction.

  • Enhanced eligibility management and offer personalization: The platform now features improved tools for managing customer eligibility and delivering targeted, personalized offers.

  • Federated identity capabilities: Seamless authentication and authorization processes have been introduced, enhancing user security and providing a frictionless multi-service experience.

  • Expanded pre-integrated partner ecosystem: Now includes 9 of the top 10 entertainment streaming services.

A subscriber growth milestone:

MarketONE's continued expansion has been underscored by a significant milestone: reaching more than 50% annualized growth with adoption by millions of subscribers in 2024. This noteworthy pace of growth demonstrates the platform's scalability, and the trust placed in it by leading CSPs and merchants worldwide.

"Our commitment to innovation - including our continued work with AWS - and customer-centric development has been key to the success of our MarketONE platform," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "These enhancements allow CSPs to easily tap into a wide library of ecosystem partners, deliver richer experiences and manage complex subscription models effortlessly, empowering them to meet evolving market demands and exceed customer expectations."

Supporting Resources

About Amdocs

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 28,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, for the second quarter of fiscal 2024 on May 20, 2024, and for the third quarter of fiscal 2024 on August 19, 2024.

Media Contacts

Michael Zema
Amdocs Public Relations
mzema@amdocs.com

SOURCE: Amdocs Management Limited



View the original press release on accesswire.com

FAQ

What growth rate did Amdocs (DOX) MarketONE platform achieve in 2024?

Amdocs MarketONE platform achieved over 50% annualized growth with adoption by millions of subscribers in 2024.

Which major CSPs have adopted Amdocs (DOX) MarketONE platform?

Major CSPs that have adopted the MarketONE platform include A1 Group, Hubbl in Australia, Virgin Media O2, A1 Telekom Austria, and AT&T Mexico.

What new features were added to Amdocs (DOX) MarketONE platform?

New features include enhanced personalization capabilities, plan change flexibility, improved eligibility management, federated identity capabilities, and an expanded pre-integrated partner ecosystem.

How many top entertainment streaming services are integrated with Amdocs (DOX) MarketONE?

The MarketONE platform's pre-integrated partner ecosystem includes 9 of the top 10 entertainment streaming services.

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