New AI-powered diagnostic solution from Cloudways helps resolve website issues up to 4x faster, today launches for Public Preview
Cloudways, a DigitalOcean Holdings (NYSE: DOCN) company, has launched Cloudways Copilot, an AI-powered suite designed to enhance managed hosting for SMBs. The first phase introduces AI-powered issue diagnostics in Public Preview, which can resolve website problems up to 4x faster than manual intervention - reducing diagnosis time from 45 to under 10 minutes.
The solution addresses various website challenges including unoptimized data queries, DoS attacks, and aggressive bot crawling. Research shows websites loading in one second or less can achieve 3x higher conversion rates compared to five-second loading times.
This launch marks the beginning of a broader AI implementation, with additional features like automated developer workflows and an intelligent hosting sidekick planned for release in 2025. The complete Cloudways Copilot suite is expected to be widely available by July 2025, with early access available through their website.
Cloudways, una compagnia di DigitalOcean Holdings (NYSE: DOCN), ha lanciato Cloudways Copilot, una suite alimentata dall'IA progettata per migliorare l'hosting gestito per le PMI. La prima fase introduce diagnosi di problemi potenziate dall'IA in Anteprima Pubblica, che possono risolvere i problemi del sito web fino a 4 volte più velocemente rispetto all'intervento manuale, riducendo il tempo di diagnosi da 45 a meno di 10 minuti.
La soluzione affronta varie sfide relative ai siti web, tra cui query di dati non ottimizzate, attacchi DoS e crawling aggressivo dei bot. Le ricerche mostrano che i siti web che si caricano in un secondo o meno possono raggiungere 3 volte tassi di conversione più elevati rispetto ai tempi di caricamento di cinque secondi.
Questo lancio segna l'inizio di un'implementazione più ampia dell'IA, con funzionalità aggiuntive come flussi di lavoro automatizzati per sviluppatori e un compagno di hosting intelligente programmato per il rilascio nel 2025. Si prevede che l'intera suite Cloudways Copilot sarà ampiamente disponibile entro luglio 2025, con accesso anticipato disponibile tramite il loro sito web.
Cloudways, una empresa de DigitalOcean Holdings (NYSE: DOCN), ha lanzado Cloudways Copilot, un conjunto impulsado por IA diseñado para mejorar el alojamiento gestionado para las PYMEs. La primera fase presenta diagnósticos de problemas impulsados por IA en Vista Pública, que pueden resolver problemas en el sitio web hasta 4 veces más rápido que la intervención manual, reduciendo el tiempo de diagnóstico de 45 a menos de 10 minutos.
La solución aborda varios desafíos de sitios web, incluyendo consultas de datos no optimizadas, ataques DoS y rastreo agresivo de bots. Las investigaciones muestran que los sitios web que se cargan en un segundo o menos pueden lograr 3 veces tasas de conversión más altas en comparación con los tiempos de carga de cinco segundos.
Este lanzamiento marca el comienzo de una implementación de IA más amplia, con características adicionales como flujos de trabajo automatizados para desarrolladores y un acompañante de alojamiento inteligente planificado para su lanzamiento en 2025. Se espera que la suite completa de Cloudways Copilot esté ampliamente disponible para julio de 2025, con acceso anticipado disponible a través de su sitio web.
클라우드웨이즈(Cloudways)는 DigitalOcean Holdings(NYSE: DOCN) 소속 회사로, 중소기업을 위한 관리형 호스팅을 강화하기 위해 설계된 AI 기반 도구 모음인 클라우드웨이즈 코파일럿(Cloudways Copilot)을 출시했습니다. 첫 번째 단계에서는 AI 기반 문제 진단이 공개 미리보기로 소개되며, 이 기능은 수동 개입보다 최대 4배 빠르게 웹사이트 문제를 해결할 수 있으며, 진단 시간을 45분에서 10분 미만으로 줄입니다.
이 솔루션은 최적화되지 않은 데이터 쿼리, 서비스 거부 공격(DoS), 공격적인 봇 크롤링 등 다양한 웹사이트 문제를 해결합니다. 연구에 따르면, 1초 이내에 로드되는 웹사이트는 5초 로드 시간에 비해 3배 높은 전환율을 달성할 수 있습니다.
이번 출시로 AI 구현의 시작을 알리며, 2025년 출시 예정인 자동화된 개발자 작업흐름 및 지능형 호스팅 동반자와 같은 추가 기능이 계획되어 있습니다. 전체 클라우드웨이즈 코파일럿 도구 모음은 2025년 7월까지 널리 보급될 것으로 예상되며, 조기 액세스는 웹사이트를 통해 제공됩니다.
Cloudways, une entreprise de DigitalOcean Holdings (NYSE: DOCN), a lancé Cloudways Copilot, une suite alimentée par l'IA conçue pour améliorer l'hébergement géré pour les PME. La première phase introduit des diagnostics de problèmes alimentés par l'IA en Aperçu Public, qui peuvent résoudre des problèmes de site Web jusqu'à 4 fois plus rapidement que l'intervention manuelle, réduisant le temps de diagnostic de 45 minutes à moins de 10 minutes.
La solution aborde divers défis liés aux sites Web, y compris les requêtes de données non optimisées, les attaques par déni de service (DoS) et le crawling agressif des bots. Des recherches montrent que les sites Web se chargeant en une seconde ou moins peuvent atteindre 3 fois des taux de conversion plus élevés par rapport aux temps de chargement de cinq secondes.
Ce lancement marque le début d'une mise en œuvre plus large de l'IA, avec d'autres fonctionnalités telles que des flux de travail automatisés pour les développeurs et un assistant d'hébergement intelligent prévu pour 2025. L'ensemble de la suite Cloudways Copilot devrait être largement disponible d'ici juillet 2025, avec un accès anticipé disponible via leur site Web.
Cloudways, ein Unternehmen von DigitalOcean Holdings (NYSE: DOCN), hat Cloudways Copilot gestartet, eine KI-gesteuerte Suite, die dazu dient, das Managed Hosting für KMU zu verbessern. Die erste Phase führt KI-unterstützte Problemdiagnosen in der öffentlichen Vorschau ein, die Website-Probleme bis zu 4-mal schneller lösen können als manuelle Eingriffe, wodurch die Diagnosereaktion von 45 auf unter 10 Minuten reduziert wird.
Die Lösung adressiert verschiedene Herausforderungen für Websites, darunter nicht optimierte Datenabfragen, DoS-Angriffe und aggressives Bot-Crawling. Studien zeigen, dass Websites, die in einer Sekunde oder weniger geladen werden, 3-mal höhere Konversionsraten im Vergleich zu fünf Sekunden Ladezeit erreichen können.
Dieser Start markiert den Beginn einer breiteren KI-Implementierung, mit zusätzlichen Funktionen wie automatisierten Entwickler-Workflows und einem intelligenten Hosting-Assistenten, die 2025 veröffentlicht werden sollen. Es wird erwartet, dass die komplette Cloudways Copilot-Suite bis Juli 2025 weit verbreitet verfügbar sein wird, mit frühzeitigem Zugang über ihre Website.
- New AI diagnostic solution reduces website issue resolution time by 75% (from 45 to 10 minutes)
- Product can potentially improve customer conversion rates by 3x through faster loading times
- First phase of larger AI product suite rollout, indicating strategic product development
- Full product suite won't be widely available until July 2025
- Current release is only in Public Preview phase
Insights
DigitalOcean's launch of Cloudways Copilot represents a strategic pivot toward AI-enhanced managed hosting, with significant implications for the company's competitive positioning in the SMB cloud services market. The initial rollout of AI-powered diagnostics, capable of reducing issue resolution time by
The market impact potential is substantial, particularly given the direct correlation between website performance and business outcomes - sites loading within one second achieve 3x higher conversion rates compared to five-second loading times. For DigitalOcean, this technology could drive:
- Enhanced customer retention through improved service quality
- Higher margin potential from premium AI-enabled services
- Competitive differentiation in the commoditized hosting market
The phased rollout strategy, starting with diagnostics and expanding to automated workflows later in 2025, suggests a measured approach to product development and market testing. This cautious strategy could help ensure product stability but may also leave a window for competitors to develop similar solutions.
While the preview phase launch indicates product readiness, the extended timeline to general availability (July 2025) could impact near-term financial benefits. The success of this initiative will likely depend on: 1) Actual performance metrics in real-world deployments 2) Pricing strategy for the AI features 3) Integration capabilities with existing customer workflows.
The technical architecture of Cloudways Copilot represents a significant advancement in automated hosting management. The system's ability to detect, diagnose and support resolution of complex issues like unoptimized data queries, DoS attacks and aggressive bot crawling demonstrates sophisticated AI implementation in infrastructure management.
Key technical implications include:
- Real-time monitoring and diagnostic capabilities suggesting advanced log analysis and pattern recognition
- Integration of multiple diagnostic vectors (performance, security, resource utilization)
- Automated response mechanisms for common issues
The planned expansion to include automated developer workflows and an intelligent hosting sidekick indicates a comprehensive AI integration strategy. This systematic approach to AI deployment could create a self-improving system that becomes more effective over time through machine learning from actual use cases.
However, challenges remain in scaling this solution across diverse hosting environments and ensuring consistent performance across different types of websites and applications. The success of future features will depend heavily on the robustness of the AI models and their ability to handle edge cases without human intervention.
The newly launched AI-powered issue diagnostics solution marks the first step in a multi-phased roll out of Cloudways’ innovative Copilot AI product suite, making managed hosting intelligent.
Research indicates that a website that loads in one second or less can achieve a conversion rate three times higher than a website that takes five seconds to load. Cloudways Copilot empowers digital businesses to address website-related problems by helping to automatically detect, diagnose, and support the resolution of site issues in real-time.
Websites can be challenged by a number of issues such as unoptimised data queries, DoS attacks, and aggressive bot crawling. The Cloudways Copilot solution works up to four times faster, helping to reduce diagnoses and resolution times from over 45 minutes, to under 10 minutes when compared to manual intervention.
Suhaib Zaheer, SVP of Managed Hosting at Digital Ocean, comments: “Our customers have been at the heart of our AI adoption journey. When starting the process, we worked closely with them to understand their web hosting challenges, which uncovered a need for simplification. Our purpose-driven AI solution efficiently helps to solve the repetitive and time-consuming problems that distract clients away from managing their core business.”
Blake Whittle, a Cloudways customer and owner of ClikIT, adds, “Cloudways AI-powered issue diagnostics is a game-changer. It has drastically reduced the amount of time I spend taking care of web servers. It’s the first good implementation of AI I’ve seen in a web host that makes my life as an agency owner much easier.”
“Our approach to embedding generative AI into the Cloudways platform is driven by our desire to help solve real, everyday challenges faced by our customers, like Blake,” says Bratin Saha, Chief Product and Technology Officer at Digital Ocean. “Our vision is to democratize AI access for SMBs, by helping customers identify, debug and resolve server issues faster than a human. The launch of our issue diagnostics (Public Preview) capability represents the first step in this vision, with wider AI solutions set to be rolled out.”
The rollout of AI-powered issue diagnostics is the first phase launch of Cloudways Copilot suite launching in 2025. Automated developer workflows and an intelligent hosting sidekick that executes common tasks instantly is expected later in the year.
Cloudways customers can get early access to its AI solutions by expressing interest on the website. The product is expected to be made widely available by July 2025.
About Cloudways:
Cloudways, a DigitalOcean service, offers businesses fully managed cloud hosting to enable their website to flourish. Cloudways managed hosting delivers unmatched performance, security, reliability, and value with 24/7 support that acts as your extended team, making Cloudways an ultimate choice for growing agencies and eCommerce businesses.
About DigitalOcean:
DigitalOcean is the simplest scalable cloud platform that democratizes cloud and AI for growing tech companies around the world. Our mission is to simplify cloud computing and AI to allow builders to spend more time creating software that changes the world. More than 600,000 customers trust DigitalOcean to deliver the cloud, AI, and ML infrastructure they need to build and scale their organizations. To learn more about DigitalOcean, visit www.digitalocean.com.
Find out more at https://www.cloudways.com
Find Cloudways on LinkedIn: https://www.linkedin.com/company/cloudways
Find Cloudways on Twitter: https://twitter.com/Cloudways
View source version on businesswire.com: https://www.businesswire.com/news/home/20250122469237/en/
DigitalOcean/Cloudways press office: noormahahmad@digitalocean.com
Source: DigitalOcean Holdings, Inc.
FAQ
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