DigitalOcean Report Uncovers Barriers SMBs Face in Cloud Adoption, Showing Need for Less Technical Solutions
DigitalOcean Holdings (NYSE: DOCN) released findings from its Currents report, highlighting that while 52% of traditional SMBs view the cloud as essential, 43% lack full-time technical staff. The report shows that 50% of non-tech SMBs adopted cloud solutions during the pandemic, with barriers such as cost (19%) and time management (12%) hindering further adoption. The study reveals a significant knowledge gap in cloud concepts between traditional SMBs and enterprises and suggests a need for simpler cloud solutions tailored for traditional SMBs.
- 50% of traditional SMBs adopted cloud solutions during the pandemic.
- 69% of survey respondents believe cloud has aided recovery from COVID-19.
- There is a clear demand for simplified cloud solutions, presenting market opportunity.
- 43% of traditional SMBs have no full-time technical staff to manage cloud services.
- Barriers to cloud adoption include cost (19%), technical training (13%), and time (12%).
- 48% of traditional SMBs are unfamiliar with the term 'cloud-native'.
While
Fifty percent of traditional, non-tech SMBs turned to the cloud to overcome the business challenges of the ongoing pandemic, but the Currents report found that the responsibility of managing cloud services often falls on the CEO, president, or even the owner of the traditional SMB. On top of limited technical staff, traditional SMBs note cost (
“Developers and SMBs require a different approach to the cloud that addresses their needs—our approach is centered around simplicity, community, support, open source and cost-effectiveness,” said
Key findings of the Currents report include:
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There is a cloud knowledge gap between traditional SMBs and enterprises. For example,
48% of respondents from traditional SMBs are not familiar with the term “cloud-native,” compared to the5% of respondents from enterprises who are not familiar with the term. Meanwhile,56% of respondents from traditional SMBs are not familiar with the term “digital native,” compared to the18% of respondents from enterprises who are not familiar.
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Businesses of all sizes relied on the cloud to get through the pandemic peak—and adoption isn’t slowing down any time soon. Of the respondents who reported increased cloud usage in 2020 due to COVID-driven digital acceleration,
82% of traditional SMBs,83% of tech SMBs, and92% of enterprises said their cloud usage has continued to increase this year. Sixty-nine percent of respondents believe the cloud has helped their business recover from the ongoing pandemic. Businesses of all sizes say coping with the impacts of COVID-19 is the biggest challenge they face right now, but for traditional SMBs, keeping up with the technology curve is just behind.
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Different sized businesses need different cloud architectures to meet their needs. Multi- and hybrid cloud adoption is more prevalent among enterprises (
44% multi-cloud,44% hybrid cloud) and tech SMBs (40% multi-cloud and36% hybrid cloud), while traditional SMBs are more likely to have a single cloud (46% ). Additionally, traditional SMBs often start with on-premise infrastructure and graduate to the cloud (51% ) compared to enterprise and tech-focused SMBs, who are equally likely to be hybrid or completely cloud-based from the start (65% of enterprises,64% of tech-focused SMBs). There’s a clear opportunity for cloud providers to build simpler cloud solutions to fit the needs of traditional SMBs.
Read or download the full report here: https://www.digitalocean.com/currents/.
Methodology
The Currents report is based on 2,400 interviews in 48 countries conducted by
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