Walmart and Quest Diagnostics Empower People to Take Control of Their Healthcare Through New Consumer-Initiated Laboratory Testing Solution Powered by QuestDirect™ Through Walmart.com

Rhea-AI Summary

Quest Diagnostics (NYSE: DGX) has teamed up with Walmart to launch a new consumer-initiated laboratory testing service powered by QuestDirect™. This initiative enables individuals to purchase over 50 types of laboratory tests online, including those for general health, digestive health, and infectious diseases. Customers can access testing through a user-friendly website and arrange appointments at one of Quest's 2,220 Patient Service Centers. This development aims to enhance healthcare accessibility, particularly for those who may have delayed in-person medical services during the COVID-19 pandemic.

Positive

• Launch of consumer-initiated testing service enhances accessibility to healthcare.
• Partnership with Walmart expands Quest's reach to more consumers.
• Availability of over 50 tests provides a wide range of health insights.
• Service allows purchasing lab tests online, improving convenience for users.

Negative

• None.

SECAUCUS, N.J., Jan. 31, 2022 /PRNewswire/ -- Quest Diagnostics (NYSE: DGX) announced that they will now offer consumer-initiated laboratory testing powered by QuestDirect™ in collaboration with Walmart. The new solution allows people to take control of their health care and purchase the same high quality laboratory tests ordered by healthcare providers through a consumer-friendly website. This collaboration builds upon a long-standing relationship between Walmart and Quest Diagnostics to broaden access to high quality health services.

With this new testing solution, an individual can purchase among more than 50 different tests, including general health, digestive health, allergy, heart health, women's health, and infectious disease. Tests can be purchased at WalmartQuestdirect.QuestDiagnostics.com.

"Now more than ever, people seek healthcare that is convenient, individualized and meets them where they are," said Steve Rusckowski, Quest Diagnostics Chairman, President and CEO. "While many are too busy or face barriers to engage in in-person doctors' appointments, others choose to proactively arm themselves with diagnostic insights before engaging with one. Our close relationship with Walmart has allowed us to create a solution that is high quality and accessible. Powered by QuestDirect from Quest Diagnostics, this new solution can broaden access to laboratory testing and health insights, and support for a range of conditions for potentially better outcomes."

According to a recent Quest Diagnostics Health Trends™ report, the majority of U.S. adults (60%) admitted to skipping or delaying some in-person medical treatments or appointments during the COVID-19 pandemic. By allowing people to purchase their laboratory testing 24 hours a day from any connected computer or mobile device, they can access high quality healthcare at their convenience – putting the power to manage their healthcare back in their hands.

"Walmart is committed to providing its customers broad access to healthcare services," said Julie Barber, Senior Vice President of Health & Wellness Merchandising "This new testing solution, which is powered by QuestDirect, from Quest Diagnostics, allows us to build upon this commitment by empowering customers with a new way to take control of their own health and obtain high quality lab services with the click of the mouse."

To purchase a test, consumers can visit Walmart.com to conveniently shop online and select their own lab tests. Each purchase is reviewed and, if appropriate, ordered by a licensed physician. Depending on the test, people will be prompted to schedule an appointment at one of Quest's 2,220 Patient Service Centers across the country, including locations at select Walmart stores, often available that same day, depending on location. At-home collection kit with detailed sample collection instructions will be sent to people for certain tests.

Results are typically available within days and can be accessed through MyQuest™, a free, secure patient portal that can be accessed via smartphone, tablet, or desktop, where consumers can also choose to share their results with their doctor, family, or friends. Access to a healthcare professional for an explanation of test results and prescription treatments, if appropriate, are also included as part of the service.

Tests ordered through QuestDirect via Walmart.com are typically considered eligible expenses for flexible spending accounts (FSA) and health savings accounts (HSA), so customers considering ways to use funds can take advantage of the eligibility.

Not available in AZ, HI, or AK.

About Our Commitment to Consumer Empowered Health
Quest Diagnostics has long been at the forefront of the movement for consumer empowerment in healthcare. Our QuestDirect consumer-initiated test platform provides dozens of tests for conditions ranging from heart health to sexually transmitted diseases. We were among the first diagnostic information services providers to offer free access to test results online and other channels. Our mobile app and patient portal, called MyQuest, provides millions of people a way to securely access and track their test results and other health data.

About Quest Diagnostics 
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors, and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our nearly 50,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. www.QuestDiagnostics.com. 

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SOURCE Quest Diagnostics

FAQ

What is the new service offered by Quest Diagnostics and Walmart?

Quest Diagnostics and Walmart have launched a new service allowing consumers to purchase laboratory tests directly online through QuestDirect™.

How many tests are available through the QuestDirect and Walmart collaboration?

Consumers can choose from over 50 different laboratory tests covering various health areas such as general health, digestive health, and infectious diseases.

How can I purchase tests through Quest Diagnostics and Walmart?

Tests can be purchased online at WalmartQuestdirect.QuestDiagnostics.com, after which a licensed physician reviews and may order the test.

What are the hours for purchasing laboratory tests through QuestDirect?

Laboratory tests can be purchased 24/7 from any connected computer or mobile device.

Where can I have my tests conducted after purchasing online?

Tests can be conducted at one of Quest's 2,220 Patient Service Centers across the country, including select Walmart locations.