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New Report From Quest Diagnostics Unveils Priorities for Community Health Centers

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Quest Diagnostics (DGX) collaborates with Community Health Centers to address current healthcare needs among underserved populations. The company surveyed FQHC leaders and found that staffing, nontraditional care services, and operational/financial concerns are the main challenges. Quest aims to support health centers in providing comprehensive care by breaking down affordability barriers.
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  • Quest Diagnostics collaborates with over 1,100 Community Health Centers to address healthcare needs among underserved populations
  • The company surveyed FQHC leaders to uncover insights about the challenges and needs of health centers
  • The majority of FQHC cite staffing issues as their largest current challenge
  • Rising demand for nontraditional care services is requiring health centers to significantly expand alternative care delivery
  • Operational and financial concerns persist as a challenge for FQHC
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NORTHAMPTON, MA / ACCESSWIRE / December 11, 2023 / Quest Diagnostics

More than 1,100 Community Health Centers - also called Federally Qualified Health Centers, or FQHC - today provide affordable, comprehensive care to over 30 million children and adults across the United States. Since 1965, Community Health Centers have increased access to healthcare by reducing barriers like cost, coverage, distance, and language for their patients.

The COVID-19 pandemic introduced new challenges for FQHC. The American Rescue Plan Act of 2021, part of President Biden's "Build Back Better" agenda, allocated $7.6 billion to Community Health Centers to respond to COVID-19 through investments in testing, vaccinations, workforce, and infrastructure. Now, with the worst of the pandemic behind us, many who work with these centers have begun to wonder how to best address current healthcare needs among underserved populations.

As the world's leading provider of diagnostic information services, Quest Diagnostics has a long history of working with FQHC to navigate evolving community needs. To uncover important insights needed to better serve FQHC and their patients, Quest surveyed FQHC leaders across the country on topics ranging from how care type usage has changed, and the top challenges health centers are facing today, to the state of health center engagement and the most critical capabilities needed when choosing collaborators.

The ensuing report therefore provides valuable insights directly from those at FQHC working to provide care. Its key findings include:

  1. The majority (52%) of FQHC cite staffing issues as their largest current challenge, and (63%) indicate that stabilizing these issues is their main priority.
  2. Rising demand for nontraditional care services is requiring health centers to significantly expand alternative care delivery: 81% of respondents reported a dramatic rise in the use of behavioral health services compared to prepandemic levels. Increasing demand for food bank programs (72%), social services like housing, education, employment, language translation, and childcare (67%), as well as care coordination (60%) were also notable.
  3. Operational and financial concerns persist as a challenge for FQHC, with half (50%) of all respondents citing this as a major concern.

These results illustrate just how committed FQHC are to the well-being of those who experience significant barriers to care. To fulfill the unmet needs of these populations, FQHC can work with collaborators like Quest to craft an approach that makes quality care more attainable while controlling costs and addressing key issues like staffing.

By working together to break down affordability barriers for medically underserved populations, Quest will use these results to support the health centers it serves as they provide comprehensive care that includes education, prevention, disease management and so much more.

For more information, and to download the full report, please visit www.QuestDiagnostics.com/2023HealthCenterReport.

View additional multimedia and more ESG storytelling from Quest Diagnostics on 3blmedia.com.

Contact Info:
Spokesperson: Quest Diagnostics
Website: https://www.3blmedia.com/profiles/quest-diagnostics
Email: info@3blmedia.com

SOURCE: Quest Diagnostics



View the original press release on accesswire.com

FAQ

What is the company name and ticker symbol for the organization mentioned in the press release?

The company mentioned in the press release is Quest Diagnostics, with the ticker symbol DGX.

What challenges have Community Health Centers been facing according to the survey conducted by Quest Diagnostics?

According to the survey, the main challenges faced by Community Health Centers include staffing issues, rising demand for nontraditional care services, and operational/financial concerns.

What is the main priority for FQHC according to the survey results?

The survey results indicate that stabilizing staffing issues is the main priority for FQHC.

How is Quest Diagnostics aiming to support health centers in providing comprehensive care?

Quest Diagnostics aims to support health centers by working together to break down affordability barriers for medically underserved populations, making quality care more attainable while controlling costs.

Where can the full report mentioned in the press release be downloaded?

The full report can be downloaded from www.QuestDiagnostics.com/2023HealthCenterReport.

Quest Diagnostics Inc.

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