My Quest Story - Carol Ann Mandichak
Quest Diagnostics celebrated National Logistics Day on June 28th, honoring their logistics professionals who ensure specimen delivery to labs nationwide. The PR highlights Carol Ann Mandichak's journey with Quest since October 2018, starting as a Route Service Representative (RSR) in the STAT position. Carol's career progression led her to become a Specialty RSR, training 17 new STAT RSRs and focusing on customer service excellence.
Carol emphasizes the importance of thorough specimen handling, ensuring correct temperature and never missing pickups. Her personal mantra, 'there is always a way,' aligns with the Quest Way, guiding her daily work. The story underscores Quest's commitment to creating a healthier world through dedicated logistics professionals who treat each specimen as a representation of a patient's life.
Quest Diagnostics ha celebrato la Giornata Nazionale della Logistica il 28 giugno, onorando i professionisti della logistica che garantiscono la consegna dei campioni ai laboratori in tutto il paese. Il comunicato stampa mette in risalto il percorso di Carol Ann Mandichak con Quest dal ottobre 2018, iniziando come Rappresentante di Servizio di Ruta (RSR) nella posizione STAT. La progressione della carriera di Carol l'ha portata a diventare un RSR Speciale, formando 17 nuovi RSR STAT e concentrandosi sull'eccellenza nel servizio clienti.
Carol sottolinea l'importanza di un maneggiamento accurato dei campioni, garantendo la temperatura corretta e mai perdendo i ritiri. Il suo mantra personale, 'c'è sempre un modo', si allinea con il Quest Way, guidando il suo lavoro quotidiano. La storia sottolinea l'impegno di Quest per creare un mondo più sano attraverso professionisti della logistica dedicati, che trattano ogni campione come la rappresentazione della vita di un paziente.
Quest Diagnostics celebró el Día Nacional de la Logística el 28 de junio, honrando a sus profesionales de logística que aseguran la entrega de muestras a laboratorios en todo el país. El comunicado de prensa destaca el recorrido de Carol Ann Mandichak en Quest desde octubre de 2018, comenzando como Representante de Servicio en Ruta (RSR) en la posición STAT. La progresión en la carrera de Carol la llevó a convertirse en RSR Especializado, capacitando a 17 nuevos RSR STAT y enfocándose en la excelencia en el servicio al cliente.
Carol enfatiza la importancia del manejo adecuado de las muestras, asegurando la temperatura correcta y nunca olvidando las recogidas. Su mantra personal, 'siempre hay una manera', se alinea con el Quest Way, guiando su trabajo diario. La historia subraya el compromiso de Quest de crear un mundo más saludable a través de profesionales de logística dedicados que tratan cada muestra como una representación de la vida de un paciente.
퀘스트 다이아그노스틱스는 6월 28일 국가 물류의 날을 기념하며, 전국의 실험실에 샘플을 전달하는 물류 전문가들을 기립니다. 보도자료는 2018년 10월부터 퀘스트에서 일해온 캐럴 앤 만디샥의 여정을 강조하며, STAT 직책의 루트 서비스 대표(RSR)로 시작했습니다. 캐럴의 경력 발전은 그녀를 전문 RSR로 발전시켰습니다, 그녀는 17명의 새로운 STAT RSR을 교육하고 고객 서비스의 우수성에 집중하고 있습니다.
캐럴은 샘플의 철저한 처리가 중요하다고 강조하며, 적절한 온도를 유지하고 절대 수거를 놓치지 않는 것을 보장합니다. 그녀의 개인적인 신조인 '항상 방법이 있다'는 퀘스트 웨이와 일치하며, 그녀의 일상적인 작업을 안내합니다. 이 이야기는 각 샘플을 환자의 생명을 나타내는 것으로 취급하는 헌신적인 물류 전문가들을 통해 더 건강한 세상을 만들겠다는 퀘스트의 약속을 강조합니다.
Quest Diagnostics a célébré la Journée Nationale de la Logistique le 28 juin, honorant ses professionnels de la logistique qui veillent à la livraison des échantillons aux laboratoires à l'échelle nationale. Le communiqué de presse met en lumière le parcours de Carol Ann Mandichak chez Quest depuis octobre 2018, débutant en tant que Représentante de Service sur Route (RSR) dans le poste STAT. La progression de carrière de Carol l'a conduite à devenir RSR Spécialiste, formant 17 nouveaux RSR STAT et se concentrant sur l'excellence du service client.
Carol souligne l'importance d'une manipulation minutieuse des échantillons, garantissant la bonne température et ne manquant jamais les collectes. Son mantra personnel, 'il y a toujours un moyen', s'aligne avec le Quest Way, guidant son travail quotidien. L'histoire souligne l'engagement de Quest à créer un monde plus sain à travers des professionnels de la logistique dédiés qui considèrent chaque échantillon comme la représentation de la vie d'un patient.
Quest Diagnostics feierte am 28. Juni den National Logistics Day und ehrte die Logistikprofis, die die Lieferung von Proben an Labore im ganzen Land sicherstellen. Die Pressemitteilung hebt den Werdegang von Carol Ann Mandichak bei Quest seit Oktober 2018 hervor, wo sie als Route Service Representative (RSR) in der STAT-Position begann. Carols Karriereentwicklung führte sie zu einer Specialty RSR, in der sie 17 neuen STAT RSRs ausbildete und sich auf Exzellenz im Kundenservice konzentrierte.
Carol betont die Bedeutung einer gründlichen Probenhandhabung, um die richtige Temperatur sicherzustellen und niemals Abholungen zu verpassen. Ihr persönliches Motto 'Es gibt immer einen Weg' stimmt mit dem Quest Way überein und leitet ihre tägliche Arbeit. Die Geschichte unterstreicht das Engagement von Quest, eine gesündere Welt durch engagierte Logistikprofis zu schaffen, die jede Probe als Darstellung des Lebens eines Patienten betrachten.
- Trained 17 new STAT Route Service Representatives, indicating growth and knowledge transfer within the company
- Focus on customer service excellence in both client and patient interactions
- Emphasis on thorough specimen handling and temperature control, important for maintaining sample integrity
- None.
NORTHAMPTON, MA / ACCESSWIRE / July 31, 2024 / Quest Diagnostics 
National Logistics Day was June 28th. Join us in celebrating our logistics professionals who play a vital role in ensuring each specimen is treated like a life and delivered to our labs across the country. Thank you for your hard work and dedication to our purpose of working together to create a healthier world, one life at a time.
---
In July of 2018, I relocated back to my home state of California to help my brother care for our mother, who suffered with Alzheimer's disease.
I started working with Quest Diagnostics in October of 2018. My first job duties with Quest were as a Route Service Representative (RSR), STAT position.
My purpose was to learn as much as possible about being a STAT RSR. My strategy was to learn as many other job functions as part of the logistics staff. I figured this was a way to get to know our business and achieve success for future growth as a team member at Quest.
My current position is Specialty RSR. To date, I have trained 17 new STAT RSRs. When I'm training, the primary focus is always on the importance of customer service when dealing with both our clients and our patients. Even as part of the logistics team, I get the opportunity to help patients directly at our PSCs (Patient Service Centers), whether helping at the check-in kiosks, giving directions to other PSC locations, or answering other questions. It is rewarding to be there for them.
Bringing my best attitude and wearing a smile going into our PSCs and client offices make for smooth interactions and lasting impressions. I know every specimen represents one of our patients. Being thorough with patients' specimen pickups means never missing specimens and always getting the temperature of each specimen correct.
My personal mantra is there is always a way, and that has served me well during my career at Quest! It's how I practice the Quest Way and is in my mind every day while performing work duties.
View additional multimedia and more ESG storytelling from Quest Diagnostics on 3blmedia.com.
Contact Info:
Spokesperson: Quest Diagnostics
Website: https://www.3blmedia.com/profiles/quest-diagnostics
Email: info@3blmedia.com
SOURCE: Quest Diagnostics
View the original press release on accesswire.com
FAQ
When did Carol Ann Mandichak start working at Quest Diagnostics (DGX)?
What was Carol Ann Mandichak's initial position at Quest Diagnostics (DGX)?
How many new STAT RSRs has Carol Ann Mandichak trained at Quest Diagnostics (DGX)?
What is Carol Ann Mandichak's current position at Quest Diagnostics (DGX)?
