My Quest Story - Branda Burke

Rhea-AI Summary

Branda Burke shares her journey with Quest Diagnostics, highlighting how a chance encounter at her coffee shop job led to a career opportunity. She applied for a driver position, doubling her salary and gaining access to benefits. Despite being a high school dropout with a GED, Branda utilized Quest's Employee Education Assistance program to earn an Associate Degree in Arts in Information Technology with honors.

Branda praises her supervisor's leadership and the company's supportive environment. Her role involves covering routes in East Texas and North Louisiana, interacting with clients, and assisting with office tasks. She emphasizes the importance of both client interactions and behind-the-scenes work in specimen pack-out and supply management.

Positive

• Employee Education Assistance program enabled career advancement
• Supportive work environment with encouraging leadership
• Opportunity for salary increase and benefits for entry-level position

Negative

• None.

NORTHAMPTON, MA / ACCESSWIRE / October 10, 2024 / Quest Diagnostics

I refreshed my resume and emailed it on my lunch break in same day.

A Logistics supervisor and group lead were conducting interviews at the coffee shop where I worked. After multiple no-shows for interviews, I walked over to their table to check if they needed anything else. I asked them where they worked and what they were looking for in a candidate.

They worked with Quest Diagnostics, and they were looking for a driver. At the time, I didn't know anything about what Quest was or what they did, and I asked for more details. After learning what the position entailed, I asked for his business card and email address so I could send him my resume. I had previously worked as a contractor for a pharmacy, delivering large orders to rehab and nursing home facilities, and thought I might meet the qualifications for that position.

He didn't think I was serious - but I was. I had my interview in Shreveport about 3 weeks later, and the rest just fell into place after that.

When I joined Quest, I literally doubled my salary with a shift differential and benefits I would have never considered an option for someone in an entry-level position.

I'm a high school drop-out with a GED. Without the Employee Education Assistance program that Quest offers, I would never have considered furthering my education. Because of Quest's program and my incredibly encouraging supervisor, I finished my Associate Degree in Arts in Information Technology with honors.

My supervisor is one of the most compassionate and understanding leaders I've ever had the privilege to work with. He encouraged me to pursue my education, has helped me gain more knowledge and experience in the Logistics department, and offers the same to all of his team. He pushes us to achieve great things and to use our potential the best way possible, and he's never shy about showing how much he appreciates our hard work and efforts.

When I'm not covering a route in my service area of East Texas and North Louisiana, I'm helping my Group Leads and Supervisor with various tasks in our office or finding new ways to streamline things for the drivers in our hub.

Being on the road always feels like a bigger impact because I get to interact with our clients, but completing our specimen pack-out and ensuring supplies are readily available for our drivers is just as important.

View additional multimedia and more ESG storytelling from Quest Diagnostics on 3blmedia.com.

Contact Info:
Spokesperson: Quest Diagnostics
Website: https://www.3blmedia.com/profiles/quest-diagnostics
Email: info@3blmedia.com

SOURCE: Quest Diagnostics

View the original press release on accesswire.com

FAQ

How did Branda Burke start her career at Quest Diagnostics (DGX)?

Branda Burke started her career at Quest Diagnostics after meeting Quest representatives conducting interviews at the coffee shop where she worked. She inquired about the job opportunity, sent her resume, and was hired as a driver after an interview in Shreveport.

What educational benefits does Quest Diagnostics (DGX) offer employees?

Quest Diagnostics offers an Employee Education Assistance program, which allowed Branda Burke, a high school dropout with a GED, to earn an Associate Degree in Arts in Information Technology with honors.

What areas does Branda Burke cover as a driver for Quest Diagnostics (DGX)?

Branda Burke covers routes in East Texas and North Louisiana as a driver for Quest Diagnostics.