Lab Week 2024 - Mimi Perdue-Loan
Quest Diagnostics celebrated Lab Week 2024, acknowledging the contributions of medical laboratory professionals and pathologists nationwide.
A highlight of the event was the career journey of Mimi Perdue-Loan, a Change Management Director in the Great Midwest Region, who has been with Quest for 44 years. Mimi shared insights on career progression, the importance of continuous improvement, and the impact of new technologies in healthcare. She emphasized the value of cross-functional team participation and networking within the organization to discover one’s true passion in the field.
Mimi also highlighted the significance of Quest's tools such as Six Sigma, Kaizen, and Total Quality Management in enhancing leadership skills and process excellence. Her advice to others includes volunteering for diverse roles and maintaining a customer-first approach. She remains committed to educating young students about careers in clinical lab science.
- Quest Diagnostics celebrated Lab Week 2024, boosting employee morale.
- Mimi Perdue-Loan, with 44 years at Quest, exemplifies long-term career development.
- Quest employs methodologies like Six Sigma and Kaizen, improving process excellence.
- Career support tools like EMPower trainings and tuition reimbursement are available.
- Encouragement for cross-functional team participation fosters comprehensive business understanding.
- Continuous improvement and customer-first approach are core values highlighted.
- The press release lacks specific financial data, leaving investors unclear about current performance.
- Absence of detailed business development or strategic initiatives beyond internal career progression.
NORTHAMPTON, MA / ACCESSWIRE / May 29, 2024 / Quest Diagnostics:
Quest colleagues from coast-to-coast marked Lab Week 2024 with a week full of activities to celebrate our medical laboratory professionals and pathologists. As part of the celebration, we also featured highlights of the professional journeys of Quest colleagues from across the country.
From Medical Lab Scientist to Change Management Director, Great Midwest Region
44 years at Quest
Great Midwest Region - Lenexa, Kansas
Q: What did you initially want out of your career?
Mimi: I wanted to be in healthcare working behind the scenes to provide clinical data to the physician assisting with the diagnosis and treatment of patients.
Q: How has what you wanted changed over the years?
Mimi: My primary purpose after 44 years is still to make a positive difference in healthcare. We have additional tools like automation to enhance quality and enable the lab to get patient clinical results to the physician quicker.
Q: Did you ever take any risks with taking on a new role and were you encouraged to move into different roles or, did you move on your own?
Mimi: I have taken many risks in my career, but all of them have been rewarding in their own way. I have had mentors who have encouraged me to take on leadership roles outside my comfort zone over the last 4 decades. I have taken on many roles as part of my personal career goals.
Q: What tools or offerings from Quest did you utilize to help you in your career progression? (tuition reimbursement, EMPower trainings, etc)
Mimi: I have had the opportunity to learn many different continuous improvement methodologies along the way. Each of those quality has contributed to my ability to focus on the root cause of problems and push for solutions. Six Sigma, Kaizen, and Total Quality management have enhanced my leadership in driving for process excellence.
Q: What advice would you give to someone who desires more from their current career?
Mimi: Volunteer to participate on cross-functional teams outside your own area where you can learn comprehensively about the business. Network with others in the organization to understand what your true passion is in this profession. So many opportunities exist; quality assurance, IT, supplier management, lab operations, and customer service are just a few areas where you can make a difference with a clinical lab science degree.
Q: Which of our 5Cs do you connect with most, and why? (Customer First, Care, Collaboration, Continuous Improvement, Curiosity)
Mimi: I connect with Customer first because we can never forget that there is a patient who is reliant on our laboratories to provide accurate timely results for diagnostics and treatment. If everything you do is centered on the patient inherently you will be focused on the highest priority in our business. I also connect with continuous improvement. There is always opportunity to improve the quality of results, eliminate rework, and make the customer experience positive from order to cash.
Q: Is there anything else you would like to share?
Mimi: I entered into management early in my career. I have had many opportunities to manage at different levels within the organization and all of them have been rewarding in unique and different ways. I have managed at the regional and national level to drive standard work, select national instrument platforms, work with suppliers to improve their products and more importantly provide better tools to the front line to work smarter. I am very passionate about this profession and encouraged my daughter to become a clinical lab scientist. I continue to work with universities and high schools to educate young students about this career. In the last 44 years, I have been blessed to work with the most amazing people in this industry and I am grateful for that experience.
View additional multimedia and more ESG storytelling from Quest Diagnostics on 3blmedia.com.
Contact Info:
Spokesperson: Quest Diagnostics
Website: https://www.3blmedia.com/profiles/quest-diagnostics
Email: info@3blmedia.com
SOURCE: Quest Diagnostics
View the original press release on accesswire.com
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