NS1 Announces Q3 2021 Growth Driven by Innovation in Products and Services

Rhea-AI Summary

NS1 has reported significant growth, adding 39 new customers in Q3 2021, including Uber and AmerisourceBergen, raising its total to nearly 850. The company continues its streak of 28 consecutive quarters of annual recurring revenue growth and maintains a strong customer retention rate of 95%. Innovations include the launch of NetBox Cloud, enhanced integration with Datadog, and new service offerings such as DDoS Overage Protection. NS1's Net Promoter Score of 78 positions it among the top SaaS companies.

Positive

• Added 39 new customers in Q3 2021, including notable companies like Uber and AmerisourceBergen.
• Achieved 28 consecutive quarters of annual recurring revenue growth.
• Maintained a strong customer retention rate of 95%.
• Introduced innovative products like NetBox Cloud and enhanced support for Datadog.
• Reported a Net Promoter Score of 78, indicating high customer satisfaction.

Negative

• None.

With nearly 40 new customers, NS1 continues its rapid growth trajectory as the leading provider of core network services for the enterprise distributed edge

NEW YORK--(BUSINESS WIRE)-- NS1, the leader in application traffic intelligence and automation, today announced it has closed 28 consecutive quarters of annual recurring revenue growth. During Q3 2021, the company added 39 new customers, including Uber, AmerisourceBergen, and Sky Arabia, bringing its customer base to nearly 850 companies. NS1 also accelerated innovation in Q3, introducing new products, integrations, and services that deliver superior performance, flexibility, and resilience to customers at the distributed edge.

In addition to the company’s consistent growth, NS1 maintained a customer retention rate of 95%. With a Net Promoter Score of 78, the company remains in the top tier among software-as-a-service (SaaS) companies.

“Surging reliance on digital services and applications, along with increasingly distributed audiences, is putting excessive demands on internet and application infrastructure, pushing companies to the literal edge,” said Kris Beevers, co-founder and CEO, NS1. “As a result, they are turning to NS1’s software-defined core network services to provide the intelligence, automation, and agility required to support applications at the enterprise distributed edge.”

During Q3, NS1 focused its innovation efforts on products and services that simplify deployment and management, improve network visibility, and enable performance and cost optimization.

Innovation in Open Source

• NetBox Cloud by NS1. The company announced NetBox Cloud™, a managed service that makes the popular open source technology available for enterprises that require a simpler deployment path or more governance and support. The new offering will apply the experience, scale, infrastructure, and support from NS1’s existing portfolio of managed offerings to deliver a full SaaS version of NetBox.
• Integration with OpenStack Designate. NS1 completed an integration with Designate, a multi-tenant DNS-as-a-Service (DNSaaS) for OpenStack. Now, users can deploy, configure, and orchestrate NS1’s Managed DNS and Enterprise DDI services from the OpenStack platform for more reliable, performant, and secure application delivery.

Innovation in Application Delivery and Observability

• Pulsar Traffic Analysis Dashboards. With real-time metrics about availability, latency, and traffic distribution, these interactive dashboards for NS1’s Pulsar Active Traffic Steering solution make it simple and intuitive to monitor and optimize application delivery across multi-cloud, multi-CDN, and edge environments, enabling performance optimization at a global scale.
• Enhanced Support for Datadog. NS1 completed a second integration with Datadog, Inc. (NASDAQ: DDOG), the monitoring and security platform for cloud applications. The company’s first integration, released in 2016, allows customers to push Datadog monitoring data into the NS1 platform to automate application traffic policy decisions based on near-real-time alerts. The new integration enables companies to implement full-stack observability with automatic, real-time adjustments and insights to help navigate changing conditions across the internet, cloud, networks, and infrastructure.
• DDI Modernization. NS1 continues to modernize the way core network services are delivered. The company now offers the only internet-scale, cloud-native DDI solution that provides modern DNS and DHCP anywhere with centralized IP address management in the cloud.

New Service Offerings

• DDoS Overage Protection. This new premium offering prevents unexpected cost increases in the event of usage spikes due to distributed denial-of-service (DDoS) attacks against customer domains supported by NS1’s Managed DNS.
• Managed DNS for Small Business. NS1 is putting innovation within reach and making it easier for startups and small companies to achieve their goals. Built on NS1’s years of experience in delivering globally distributed DNS networks for enterprises, this free, customized offering allows small businesses to deliver reliable digital connections for their operations and customer experiences with the same caliber of performance as the largest, most advanced enterprises.

About NS1

The internet and applications powering our world depend on NS1. Billions of people connect to work, school, entertainment, and healthcare, and stay informed because of the company’s innovative technology. As an ally for innovators, NS1 helps our customers turbocharge their ideas in pursuit of building the better future through connecting applications and audiences at the distributed edge. NS1’s application traffic intelligence and automation portfolio makes applications faster, more reliable, and more secure everywhere. With technologies for cloud-native network services, edge-to-cloud networking, and application traffic optimization, NS1 helps eliminate the barriers between applications, users, infrastructure, and data. NS1 has more than 800 customers across the globe, including Dropbox, Fox, Salesforce, LinkedIn, and eBay, and is backed by investments from Energy Impact Partners, Dell Technologies Capital, Cisco Investments, and GGV Capital.

View source version on businesswire.com: https://www.businesswire.com/news/home/20211103005305/en/

Media contact:

Jennifer Tanner

Look Left Marketing

ns1@lookleftmarketing.com

Source: NS1

FAQ

What is NS1's growth in customer base during Q3 2021?

NS1 added 39 new customers in Q3 2021, bringing its total to nearly 850.

How many consecutive quarters of growth has NS1 achieved?

NS1 has achieved 28 consecutive quarters of annual recurring revenue growth.

What is NS1's customer retention rate?

NS1 maintains a strong customer retention rate of 95%.

What new products did NS1 introduce in Q3 2021?

NS1 introduced NetBox Cloud and enhanced integrations with Datadog.

What is NS1's Net Promoter Score?

NS1 reported a Net Promoter Score of 78, indicating high customer satisfaction.