Datadog Launches Workflow Automation for Faster Remediation of Application Issues

Rhea-AI Summary

Datadog announces general availability of Workflow Automation, a new product that enables teams to automate end-to-end remediation processes and resolve service disruptions and security threats faster.

Positive

• Workflow Automation provides out-of-the-box actions and pre-built templates to automate routine response tasks and complex processes, saving engineers time and reducing human error. It enables teams to trigger responses instantly from observability alerts and automate decision-making using real-time data. The solution also offers granular role-based access control and workflow auditing for safeguarding automation.

Negative

• None.

Workflow Automation provides customers with out-of-the-box actions and pre-built templates to proactively remediate issues and avoid service disruptions or impact to end users

NEW YORK, June 5, 2023 /PRNewswire/ -- Datadog, Inc. (NASDAQ: DDOG), the monitoring and security platform for cloud applications, today announced the general availability of Workflow Automation. The new product enables teams to automate end-to-end remediation processes—with out-of-the-box actions and pre-built templates—across all systems, apps and services to help identify, investigate and resolve service disruptions and security threats faster.

DevOps, SRE and security teams are tasked with keeping systems up and running to minimize the rising costs of IT downtime. To do so, they need to navigate between multiple tools for investigation and remediation, which leads to context switching, human error and wasted time. Teams also lack the observability context needed to understand which service has been impacted, who owns the service and where to find runbooks with steps for remediation.

Workflow Automation solves these challenges by combining alerts and remediation in a single, streamlined solution. Datadog provides developers and security engineers end-to-end visibility across the tech stack so that teams are alerted to disruptions as they arise. Now, with Workflow Automation, teams can use context-rich alerts to automate entire remediation processes across their tools and services in response to disruptions directly in Datadog's unified platform. By giving teams the ability to both observe the entire tech stack in a single platform and also remediate any issues directly in the same place, Workflow Automation helps organizations maintain the availability of their systems.

"It's critical to react quickly to changes in complex distributed systems. That means automation. Workflow Automation provides Protolabs' engineers with an intuitive way to leverage Datadog's context-rich data to automate monitor creation, update integrations and, ultimately, reduce the complexity and overhead in reliability and incident response engineering," said Ryan Kleeberger, SRE at Protolabs.

"Manual processes and context switching are often the root cause of long stretches of IT downtime. This impacts both a company's bottom line and its reputation with end users," said Michael Gerstenhaber, VP of Product at Datadog. "Workflow Automation provides the automation and context that DevOps, SRE and security teams need in order to remediate issues quickly. Automation that seamlessly connects observability information with remediation allows engineers to proactively respond to insights before they turn into issues that would otherwise affect their businesses."

Workflow Automation enables organizations to:

• Trigger Responses Instantly: Users can automatically trigger responses from observability alerts, security signals and dashboards. These response workflows can be enriched with real-time observability data, such as logs and metrics, that guide automated decision-making. This allows teams to identify, investigate and resolve service disruptions and security threats quickly while proactively maintaining the health of systems.
• Automate Complex Processes: Over 300 out-of-the-box actions and more than 40 pre-built templates enable users to easily automate routine response tasks and complex end-to-end processes to save engineers time, eliminate human error and reduce overhead.
• Safeguard Automation: Teams can create interactive, human-in-the-loop workflows, and safeguard these workflows with granular role-based access control (RBAC) while keeping track of executions with detailed workflow auditing.

To get started with Workflow Automation, please visit: https://docs.datadoghq.com/workflows/. To learn more, visit: https://www.datadoghq.com/blog/automate-end-to-end-processes-with-datadog-workflows/.

About Datadog

Datadog is the observability and security platform for cloud applications. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring, log management, real-user monitoring, and many other capabilities to provide unified, real-time observability and security for our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior, and track key business metrics.

Forward-Looking Statements

This press release may include certain "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended including statements on the benefits of new products and features. These forward-looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects, which are based on the information currently available to us and on assumptions we have made. Actual results may differ materially from those described in the forward-looking statements and are subject to a variety of assumptions, uncertainties, risks and factors that are beyond our control, including those risks detailed under the caption "Risk Factors" and elsewhere in our Securities and Exchange Commission filings and reports, including the Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on May 5, 2023, as well as future filings and reports by us. Except as required by law, we undertake no duty or obligation to update any forward-looking statements contained in this release as a result of new information, future events, changes in expectations or otherwise.

Contact
Dan Haggerty
press@datadoghq.com

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SOURCE Datadog, Inc.

FAQ

What is Workflow Automation?

Workflow Automation is a new product by Datadog that allows teams to automate end-to-end remediation processes and resolve service disruptions and security threats faster.

What are the benefits of Workflow Automation?

Workflow Automation provides out-of-the-box actions and pre-built templates to automate routine response tasks and complex processes, saving engineers time and reducing human error. It also enables teams to trigger responses instantly from observability alerts and automate decision-making using real-time data. The solution offers granular role-based access control and workflow auditing for safeguarding automation.

How can I get started with Workflow Automation?

To get started with Workflow Automation, you can visit the official documentation at: https://docs.datadoghq.com/workflows/

Where can I learn more about Workflow Automation?

To learn more about Workflow Automation, you can visit the Datadog blog at: https://www.datadoghq.com/blog/automate-end-to-end-processes-with-datadog-workflows/