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Datadog Introduces Unified OpenTelemetry Collector and Agent Experience

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Datadog (NASDAQ: DDOG) announced a unified experience combining the Datadog Agent and OpenTelemetry Collector, enhancing observability and operational efficiency for customers. This new capability allows users to leverage Datadog's comprehensive platform while benefiting from OpenTelemetry's standards-based instrumentation. This integration enables quicker onboarding with existing configurations and remote management of collector fleets, supported by Datadog's global team. Datadog, a significant contributor to OpenTelemetry, aims to deliver improved interoperability, better data control, and enhanced technical support. Currently in beta, this unified experience promises enriched data handling and streamlined operations.

Positive
  • Datadog integrates its Agent with OpenTelemetry Collector, enhancing observability.
  • Streamlined onboarding and remote management with existing configurations.
  • Enhanced interoperability and data control for users.
  • Support from Datadog's global team for technical and security issues.
Negative
  • None.

Insights

Datadog's integration of the OpenTelemetry Collector with its own Agent offers a significant technical advancement in the observability landscape. OpenTelemetry, an open-source project, is widely adopted for its ability to provide standardized instrumentation across different platforms, allowing for more consistent and versatile data collection.

From a technical standpoint, this unified experience means users can now leverage Datadog's robust monitoring and security features alongside the flexible data processing capabilities of OpenTelemetry without the typical trade-offs. This interoperability is a big win for organizations that rely on comprehensive observability strategies to ensure system reliability and performance.

The addition of remote management capabilities for OpenTelemetry Collectors through Datadog Fleet Automation further enhances efficiency. This feature minimizes the manual effort required to configure and maintain large deployments, reducing the potential for human error and freeing up resources for other critical tasks.

For cloud-native and hybrid environments, this integration can result in more streamlined operations and better support for complex, distributed systems. The technical support provided by Datadog can address common issues faced when using OpenTelemetry in large-scale deployments, ensuring smoother implementation and ongoing operation.

From a market perspective, Datadog's announcement aligns with the growing trend towards holistic observability solutions in IT infrastructure management. By integrating the OpenTelemetry Collector with its own Agent, Datadog is tapping into the widespread adoption of OpenTelemetry, thereby expanding its addressable market.

This move is strategic, as it lowers the barriers for organizations already using OpenTelemetry to transition or augment their observability capabilities with Datadog's comprehensive suite. The provision of a unified experience can drive increased adoption of Datadog's platform, potentially leading to higher customer retention rates and attracting new customers looking for robust, integrated solutions.

The ability to provide remote management and dedicated support addresses critical pain points associated with managing large-scale observability infrastructures, particularly in terms of operational complexity and security. These enhancements are likely to resonate well with enterprise customers who prioritize reliability and comprehensive support in their observability tools.

In the long term, this strategy positions Datadog to better compete with other major players in the observability space, such as New Relic and Splunk, by offering a more integrated and user-friendly solution. The strategic emphasis on open standards (like OpenTelemetry) also signals Datadog's commitment to remaining at the forefront of industry best practices, which could translate into sustained market leadership and growth.

Financially, the integration of OpenTelemetry with Datadog's platform could have positive implications for the company's revenues and profitability. This enhanced product offering might attract new customers and deepen existing customer relationships, potentially leading to an uptick in subscription revenues for Datadog's SaaS platform.

Datadog's ability to provide a more comprehensive and integrated solution can justify premium pricing models and reduce customer churn, which are critical factors in the subscription-based SaaS business model. The addition of dedicated support services also represents a potential revenue stream, as organizations may be willing to pay for high-quality, reliable technical assistance.

By aligning itself closely with the popular OpenTelemetry project, Datadog could see an increase in market share among enterprises that prioritize open standards and interoperability in their IT infrastructure. This positioning could translate into long-term financial benefits as the demand for robust observability solutions continues to grow, driven by the increasing complexity of cloud-native and hybrid environments.

However, it is essential to monitor the competitive landscape, as other observability platform providers may respond with similar integrations or enhancements. Datadog must ensure that its unified experience remains differentiated in terms of ease of use, support quality and overall value proposition to sustain its competitive edge.

New capability provides Datadog customers access to Datadog's comprehensive observability platform, while benefiting from OpenTelemetry's standards-based instrumentation

NEW YORK, June 26, 2024 /PRNewswire/ -- Datadog, Inc. (NASDAQ: DDOG), the monitoring and security platform for cloud applications, today announced a unified experience integrating the Datadog Agent and OpenTelemetry Collector. With this announcement, customers can use Datadog's fully supported Agent while accessing the complete capabilities of the OpenTelemetry Collector, onboard quickly using the existing collector configuration and centralize the management of collectors remotely—all while benefiting from Datadog's reliability and global support team.

Today, organizations use the OpenTelemetry Collector to generate, process and flexibly route data to one or more observability platforms, which often results in a trade-off between OpenTelemetry-supported capabilities and ones offered by vendors. In addition, managing and maintaining large OpenTelemetry Collector fleets without access to dedicated support often leads to operational complexities and unmet security requirements.

"Datadog is a top-ten contributor to OpenTelemetry and today's announcement continues our ongoing commitment to that community and open standards. Now users can simultaneously leverage Datadog's leading observability products alongside OpenTelemetry Collector capabilities in a unified approach," said Yrieix Garnier, VP of Product at Datadog. "Both Datadog and OpenTelemetry users will benefit from enhanced interoperability between OpenTelemetry and Datadog, better control over their OpenTelemetry data and greater flexibility in how they collect telemetry data—all while receiving assistance for any technical or security issue."

With the unified OpenTelemetry Collector and Datadog Agent experience, users can:

  • Access Datadog's comprehensive observability solutions alongside existing OpenTelemetry capabilities, enriching OTLP data.
  • Manage fleets of embedded OpenTelemetry Collectors remotely with Datadog Fleet Automation and onboard faster without manual configurations.
  • Receive dedicated assistance for onboarding and troubleshooting from Datadog's global support team when using the Datadog Agent with the OpenTelemetry Collector and Datadog's SaaS platform.

The unified OpenTelemetry Collector and Datadog Agent experience is now in beta. To learn more about the unified experience, please visit: https://www.datadoghq.com/blog/datadog-agent-with-otel-collector. To learn more about Datadog's commitment to and support for OpenTelemetry, please visit: https://www.datadoghq.com/solutions/opentelemetry/.

About Datadog

Datadog is the observability and security platform for cloud applications. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring, log management, user experience monitoring, cloud security and many other capabilities to provide unified, real-time observability and security for our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Forward-Looking Statements

This press release may include certain "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended including statements on the benefits of new products and features. These forward-looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects, which are based on the information currently available to us and on assumptions we have made. Actual results may differ materially from those described in the forward-looking statements and are subject to a variety of assumptions, uncertainties, risks and factors that are beyond our control, including those risks detailed under the caption "Risk Factors" and elsewhere in our Securities and Exchange Commission filings and reports, including the Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on November 7, 2023, as well as future filings and reports by us. Except as required by law, we undertake no duty or obligation to update any forward-looking statements contained in this release as a result of new information, future events, changes in expectations or otherwise.

Contact
Dan Haggerty
press@datadoghq.com

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SOURCE Datadog, Inc.

FAQ

What is Datadog's new unified experience with OpenTelemetry Collector?

Datadog has introduced a unified experience combining its Agent with the OpenTelemetry Collector, offering enhanced observability and easier management for users.

When was the new Datadog and OpenTelemetry integration announced?

The integration was announced on June 26, 2024.

How does Datadog's new integration benefit users?

Users benefit from comprehensive observability, quicker onboarding, remote fleet management, and support for technical and security issues.

What is the stock symbol for Datadog?

The stock symbol for Datadog is DDOG.

Is the Datadog and OpenTelemetry unified experience available now?

The unified experience is currently in beta.

Datadog, Inc.

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