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Duck Creek Technologies is a leader in providing intelligent solutions for the property and casualty (P&C) and general insurance industry. As a pioneering company in the insurance technology landscape, Duck Creek offers a range of software-as-a-service (SaaS) solutions designed to help insurers streamline their operations, enhance customer experiences, and drive innovation.
Duck Creek's core business revolves around modern, cloud-based platforms that enable insurance carriers to deploy and manage their products and services efficiently. Their offerings include policy administration, billing, claims, data insights, digital enablement, and distribution management solutions. Leveraging its deep domain expertise, Duck Creek ensures that insurance companies can meet the evolving needs of their customers with agility and precision.
One of the recent notable achievements of Duck Creek Technologies is its strategic global technology partnership with Hagerty, an automotive lifestyle brand and specialty insurance provider. This partnership aims to redefine the customer experience for classic car enthusiasts by offering customized, humanized digital interactions. Another significant milestone is Duck Creek's expansion into the Indian general insurance market through a partnership with HDFC ERGO, enabling the insurer to adopt advanced AI/ML models for improved customer experience.
In addition to forging strong partnerships, Duck Creek continues to innovate and enhance its product suite. The company has collaborated with Country-Wide Insurance Company to migrate to a cloud-based system, thus modernizing its operations and improving customer satisfaction. Duck Creek's dedication to offering flexible, scalable solutions has also attracted Southern Trust Insurance, which seeks to expand its commercial auto insurance offerings using Duck Creek OnDemand.
Duck Creek Technologies emphasizes authenticity, purpose, and transparency. They believe in creating insurance solutions that are accessible when, where, and how individuals and businesses need them most. This commitment is reflected in their wide range of market-leading solutions, available individually or as a comprehensive suite through Duck Creek OnDemand.
With a strong focus on international growth, SaaS maturity, and customer-centric strategies, Duck Creek Technologies is well-positioned to continue leading the transformation of the insurance industry. For the latest updates and detailed information, visit their website at www.duckcreek.com and follow their social media channels on LinkedIn and Twitter.
Duck Creek Technologies (Nasdaq: DCT) has partnered with Cognizant to implement the Duck Creek Suite OnDemand for Arbella Insurance Group, enhancing its personal lines operations. This strategic collaboration aims to modernize core systems, improve data analytics, and streamline IT functions, enabling Arbella to focus on customer engagement. Arbella anticipates faster product innovation and increased operational efficiency through low-code tools. The move signals a growing trend in the insurance industry towards adopting SaaS solutions for critical business functions.
Duck Creek Technologies (DCT) has partnered with e2Value, Inc., a leading provider of web-based property valuation solutions. This collaboration allows DCT customers to utilize e2Value’s patented replacement cost estimators for residential properties, enhancing risk management and pricing capabilities. The SaaS tool integrates seamlessly with existing technologies, improving customer service and risk evaluation. The partnership aims to reduce financial risks for insurers by providing accurate valuation reports, mitigating discrepancies between estimated and actual replacement costs.
SPLICE Software has launched a text-to-pay service for policyholders, integrated with Duck Creek's Policy and Billing solutions, now available in the USA, UK, and Australia. The integration allows customers to receive SMS reminders for payments, enhancing customer engagement, following a notable 98% open rate for text messages. SPLICE's automated system aims to improve efficiency and convenience for insurers and their clients amidst rising demand for contactless payment methods. This partnership with Duck Creek was initiated in 2018 to enhance digital engagement in the insurance sector.
Duck Creek Technologies (Nasdaq: DCT) has been selected by Everspan Group to manage its reinsurance processing using Duck Creek Reinsurance Management's SaaS solution. This decision aims to enhance operational efficiency and data accuracy while minimizing manual processes. Everspan, an insurer with an AM Best Financial Strength Rating of “A-,” seeks to expedite market entry and improve claims administration. The collaboration promises to automate critical processes, boost decision-making, and optimize risk management strategies as Everspan grows in the competitive insurance landscape.
Duck Creek Technologies (NASDAQ: DCT) reported robust financial results for Q4 and fiscal year 2021, highlighted by a 35% year-over-year growth in subscription revenue and a 21% increase in total revenue, reaching $70.9 million for Q4. SaaS Annual Recurring Revenue (ARR) grew 41%, totaling $135.3 million for the year. The company's GAAP net loss improved to $5.6 million, while non-GAAP net income was $2.6 million. For fiscal 2022, Duck Creek projects revenue between $292 million and $300 million.
Safekeep has partnered with Duck Creek Technologies (Nasdaq: DCT) to enhance the claims process for insurers. This collaboration will enable insurers to identify and score subrogation opportunities efficiently, streamlining the referral and investigation processes from the First Notice of Loss. Safekeep leverages advanced AI technologies to improve claims recovery and reduce costs. The integration aims to boost claims handlers' efficiency and prevent lost recovery opportunities, ultimately impacting profitability positively for insurers.
Duck Creek Technologies (NASDAQ: DCT) will announce its financial results for Q4 and FY 2021 after the markets close on October 14, 2021. The results will cover the year ending August 31, 2021. A conference call will follow at 5:00 p.m. ET, discussing the financial outcomes and future outlook. The call will be accessible via phone or webcast on the company’s Investor Relations page. A replay of the call will be available until October 28, 2021.
Duck Creek Technologies (Nasdaq: DCT) announced that FCCI Insurance Group has chosen its Distribution Management OnDemand to enhance agent relationships and increase productivity. This transition from legacy systems aims to streamline operations using low-code tools and automation, ultimately modernizing FCCI's distribution channels.
FCCI, which provides commercial insurance in 20 states, emphasized that the partnership aligns with their goal of digital transformation and improved customer experiences by reducing manual processes.
Duck Creek Technologies (Nasdaq: DCT) has been recognized as a Leader in the 2021 Gartner Magic Quadrant for P&C Core Platforms, marking the seventh consecutive time it has achieved this status. This accolade highlights Duck Creek's capabilities in providing low-code configuration tools and integration with the insurtech ecosystem. CEO Michael Jackowski emphasized the company's commitment to SaaS solutions, stating that the Duck Creek Platform supports insurers in staying competitive in a rapidly evolving market.
Duck Creek Technologies (Nasdaq: DCT) has been recognized as a Leader in the 2021 Gartner Magic Quadrant for P&C Core Platforms in North America, marking the seventh consecutive year of this achievement. The Duck Creek Platform offers low-code configuration tools and integrates with the insurtech ecosystem, enabling insurance carriers to adapt swiftly in a competitive landscape. CEO Michael Jackowski emphasized the importance of their SaaS solution, Duck Creek OnDemand, as a key driver of their growth and customer base expansion.
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