EMC Insurance Companies Moves to Update Its Agency Distribution Management Systems with SaaS to Support Optimized Agent Experiences
Duck Creek Technologies (NASDAQ: DCT) announced that EMC Insurance Companies has selected its Distribution Management SaaS solution to enhance relationships with agents and agencies. This decision is driven by the platform's extensive functionality, allowing EMC to modernize its agency management systems. The tool aims to optimize producer relationships and streamline operations. EMC's senior VP highlighted the importance of this investment in driving growth, while Duck Creek's VP emphasized their commitment to supporting EMC's digital transformation and improving operational efficiency.
- EMC Insurance Companies selected Duck Creek's Distribution Management to modernize agency management.
- Distribution Management enhances agent relationships and streamlines operations.
- Duck Creek's SaaS solution supports EMC's digital transformation efforts.
- None.
Commercial lines insurer invests in Duck Creek Distribution Management
Boston, March 17, 2022 (GLOBE NEWSWIRE) -- Duck Creek Technologies (NASDAQ: DCT) announced today that EMC Insurance Companies has selected Duck Creek Distribution Management, a software-as-a-service (SaaS) solution offered via Duck Creek OnDemand, to optimize relationships with the agents and agencies that represent the carrier. Duck Creek Distribution Management’s depth and breadth of functionality were cited as major factors in EMC’s decision to modernize its agency management systems.
Duck Creek Distribution Management is a modern producer relationship management system that enables insurers to tailor all aspects of the producer lifecycle to attract, retain, increase productivity, and build trust with agents, brokers, MGAs, and other intermediaries. As a modern SaaS application, Distribution Management digitally transforms workflows to increase business agility, streamline operations, and ensure continuous compliance.
“Distribution Management offers us the tools we need to better manage our producers in a SaaS environment, and also allows us to enhance relationships with our independent agent partnerships,” said Joe Riesberg, EMC Senior Vice President – Chief Information Officer. “Duck Creek Distribution Management digitally transforms operations and enhances experiences by automating a number of activities, and we look forward to using this critical functionality as we grow and expand our reach.”
“To help carriers ensure that relationships remain productive, Distribution Management empowers sales managers and field representatives to create differentiated onboarding experiences, build targeted performance and incentive plans, and nurture producers with timely and valuable information,” said Prasad Boppana, VP of Product Management for Distribution Management at Duck Creek Technologies. “Our team is proud to support EMC as it moves forward with its digital transformation and adoption of evergreen SaaS technology, and to provide the solutions and expertise it needs to accelerate its success.”
About EMC Insurance Companies
EMC Insurance Companies has more than 2,400 employees and is among the top 60 property and casualty insurance organizations in the country based on net written premium. Employers Mutual Casualty Company (EMCC) was organized in 1911 to write workers’ compensation protection in Iowa. Today, operating under the trade name EMC Insurance Companies, the company provides property and casualty and life insurance products and services throughout the United States and writes reinsurance contracts worldwide. EMC is licensed in all 50 states and the District of Columbia. For more information, visit emcins.com.
About Duck Creek Technologies:
Duck Creek Technologies (Nasdaq: DCT) is a leading provider of core system solutions to the P&C and general insurance industry. By accessing Duck Creek OnDemand, the company’s enterprise software-as-a-service solution, insurance carriers are able to navigate uncertainty and capture market opportunities faster than their competitors. Duck Creek’s functionally-rich solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. For more information, visit www.duckcreek.com.
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