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Dime Announces Availability of Zelle® for Business Customers

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Dime Community Bancshares, Inc. (NASDAQ: DCOM) introduces Zelle® for Business, enhancing payment capabilities for business customers. The launch aims to provide efficient payment solutions to Private & Commercial banking clients, enabling direct payments to Dime Business Checking accounts within minutes.
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The introduction of Zelle for Business by Dime Community Bancshares represents a strategic move to enhance their digital banking services. This service allows for real-time payments, which is a growing demand among businesses for efficiency and improved cash flow management. By adopting this technology, Dime is likely aiming to attract and retain business clients who value quick and seamless transactions.

From a financial perspective, this could lead to increased transaction volumes and higher customer engagement, potentially boosting fee-based revenue. However, it's essential to monitor how this service will affect the bank's operational costs and whether it will require additional investments in security and fraud prevention measures. The impact on Dime's stock performance will largely depend on the adoption rate of Zelle for Business among its customers and the competitive response from other financial institutions.

The launch of Zelle for Business by Dime Community Bancshares taps into the trend of digital transformation within the banking sector. With businesses increasingly seeking digital solutions, this move could position Dime favorably within the market. It's important to evaluate customer reception, as the value proposition hinges on convenience and speed.

Market differentiation could be a significant factor. If Dime's implementation of Zelle for Business offers unique features or superior user experience compared to competitors, it could capture a larger market share. Conversely, if the service is undifferentiated, the impact on Dime's market positioning might be minimal. Understanding the competitive landscape and customer preferences will be key in assessing the strategic value of this launch.

With the rollout of Zelle for Business, cybersecurity becomes a paramount concern for Dime Community Bancshares. Real-time payment systems are attractive targets for cybercriminals due to the speed and irreversibility of transactions. The bank must ensure robust security protocols to protect against unauthorized transactions and data breaches.

The reputation and trust of Dime's customers hinge on the bank's ability to safeguard their assets. Any security incident related to Zelle for Business could have significant reputational and financial implications. It's critical for stakeholders to understand the measures Dime is taking to secure this new service and how these measures compare with industry standards. The bank's commitment to cybersecurity will be a important factor in the success of Zelle for Business.

HAUPPAUGE, N.Y., March 29, 2024 (GLOBE NEWSWIRE) -- Dime Community Bancshares, Inc. (NASDAQ: DCOM) (the “Company” or “Dime”), the parent company of Dime Community Bank (the “Bank”) announced today the launch of Zelle® for Business.

Commenting on the launch of Zelle® for Business, Michael Fegan, Chief Technology and Operations Officer at Dime said “We are very excited to launch Zelle® for business today. It reinforces Dime’s commitment to bring top-tier technology and solutions to our Private & Commercial banking customers. Our business customers will gain the ability to have payments sent directly to their eligible Dime Business Checking account, typically within minutes.”

ABOUT DIME COMMUNITY BANCSHARES, INC.

Dime Community Bancshares, Inc. is the holding company for Dime Community Bank, a New York State-chartered trust company with over $13.6 billion in assets and the number one deposit market share among community banks on Greater Long Island (1).

Dime Community Bancshares, Inc.
Investor Relations Contact:
Avinash Reddy
Senior Executive Vice President – Chief Financial Officer
Phone: 718-782-6200; Ext. 5909
Email: avinash.reddy@dime.com

 ¹ Aggregate deposit market share for Kings, Queens, Nassau & Suffolk counties for community banks with less than $20 billion in assets.


FAQ

What did Dime Community Bancshares, Inc. announce regarding Zelle®?

Dime Community Bancshares, Inc. announced the launch of Zelle® for Business.

Who is the Chief Technology and Operations Officer at Dime?

Michael Fegan is the Chief Technology and Operations Officer at Dime.

What is the purpose of launching Zelle® for Business?

The purpose of launching Zelle® for Business is to provide efficient payment solutions to Private & Commercial banking clients.

How quickly can payments be sent to Dime Business Checking accounts?

Payments can typically be sent to Dime Business Checking accounts within minutes.

Dime Community Bancshares, Inc.

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