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Dominion Energy Urges Public to Contact 811 Before Beginning Home Improvement Work to Ensure Utility Reliability and Safety

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On August 11, Dominion Energy highlights National 811 Day, urging homeowners to contact 811 before any digging projects. This free, legally required service helps prevent accidents by marking underground utility lines. A recent study indicates that nearly half of U.S. homeowners planning to dig may do so without contacting 811, risking outages and safety issues. State law mandates contacting 811 three business days prior to a project. Dominion Energy emphasizes the importance of this service to protect public safety and utility reliability.

Positive
  • The 811 service is free and legally required, ensuring public safety.
  • Dominion Energy is proactively educating the public on safe digging practices.
Negative
  • Nearly half of homeowners plan to dig without contacting 811, posing risks.
  • Accidental utility line strikes could lead to outages and safety concerns.
  • If a project involves digging, then contacting 811 is needed
  • Aug. 11 is a day to remember to contact 811
  • The 811 service is free, required by law and protects public safety

RICHMOND, Va., Aug. 11, 2022 /PRNewswire/ -- Thursday is National 811 Day (8/11), and Dominion Energy is joining utilities across the country to remind the public to contact 811 and have underground utility lines marked before completing summer home improvement projects that involve digging. The 811 service is free, required by law and protects public safety. 

According to a recent national study, nearly half of all U.S. homeowners who plan to dig this year will put themselves and their communities at risk by digging without contacting 811. Accidentally striking an underground utility line could cause inconvenient outages, traffic disruptions or public safety issues.  

Common home improvement projects such as installing a mailbox or building a deck are examples of projects that could damage underground utility lines. State Law requires the public to contact 811 three business days before starting a project to request underground utilities be marked. Property owners and contractors can dial 811 or submit a request online

"On 811 Day and throughout the year, we educate homeowners and professional contractors alike to use the free 811 service before digging to reduce the risk of damaging an underground utility line," said Jason Holland, Dominion Energy Virginia's Director of Distribution Operations Centers and Emergency Preparedness. "Having lines marked is the only way to know which utilities are buried in your area so that you can avoid them and dig safely." 

Following the request, 811 will notify the appropriate utility companies of the project and professional locators will mark the approximate location of underground lines with flags, spray paint or both, to help excavators and property owners dig safely. The utility marking service is funded by utilities, like Dominion Energy. 

To learn more about safe digging, visit DominionEnergy.com/safety/call-before-you-dig. 

About Dominion Energy 
About 7 million customers in 15 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to safely providing reliable, affordable and sustainable energy and to achieving Net Zero emissions by 2050. DominionEnergy.com to learn more. 

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SOURCE Dominion Energy

FAQ

What is National 811 Day and why is it important for Dominion Energy?

National 811 Day, observed on August 11, emphasizes the importance of contacting 811 before digging to mark underground utility lines, ensuring public safety.

What should homeowners do before starting a digging project?

Homeowners should contact 811 three business days before digging to have underground utilities marked.

What risks do homeowners face if they don't contact 811 before digging?

Failing to contact 811 may lead to accidentally striking underground utility lines, causing outages and safety hazards.

How does Dominion Energy support the 811 service?

Dominion Energy funds the utility marking service and actively educates the public about safe digging.

How many customers does Dominion Energy serve?

Dominion Energy serves about 7 million customers across 15 states.

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