CVS Pharmacy Institutes Face Covering Policy at All Locations

Rhea-AI Summary

CVS Health announced a new policy requiring all customers to wear face coverings in its stores starting July 20, 2020, in response to a rise in COVID-19 cases. The company has consistently prioritized safety measures since the pandemic began, including mandating employee face coverings and encouraging customer compliance. CVS will not enforce this policy but urges customers to cooperate for mutual safety. More details about CVS's COVID-19 response can be found on their dedicated resource center.

Positive

• CVS Health demonstrates leadership in public health by implementing mandatory face coverings, reinforcing its commitment to safety.
• The policy aligns with community health standards, potentially increasing customer trust and loyalty.

Negative

• None.

WOONSOCKET, R.I., July 16, 2020 /PRNewswire/ -- CVS Health (NYSE: CVS) Chief Operating Officer Jon Roberts provided the following update on the use of face coverings at CVS Pharmacy locations:

"Since the pandemic began, we've done everything we can to keep people safe and healthy. This includes requiring that store employees wear face coverings and encouraging our customers to do so as well. In any community with state or local laws mandating the use of face coverings, we've made that very clear through signage and other reminders.

"With the recent spike in COVID-19 infections, we're joining others in taking the next step and requiring all customers to wear face coverings when entering any of our stores throughout the country effective Monday, July 20. To be clear, we're not asking our store employees to play the role of enforcer. What we are asking is that customers help protect themselves and those around them by listening to the experts and heeding the call to wear a face covering."

More information on steps CVS Health has taken to address the COVID-19 pandemic is available at the company's frequently updated COVID-19 resource center.

About CVS Health
CVS Health employees are united around a common goal of becoming the most consumer-centric health company. We're evolving based on changing consumer needs and meeting people where they are, whether that's in the community at one of our nearly 10,000 local touchpoints, in the home, or in the palm of their hand. Our newest offerings – from HealthHUB® locations that are redefining what a pharmacy can be, to innovative programs that help manage chronic conditions – are designed to create a higher-quality, simpler and more affordable experience. Learn more about how we're transforming health at www.cvshealth.com.

Media contact
T.J. Crawford
212-457-0583
crawfordt2@aetna.com

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SOURCE CVS Pharmacy

FAQ

What is the new face covering policy for CVS stores?

Starting July 20, 2020, CVS requires all customers to wear face coverings in its stores due to rising COVID-19 cases.

Why is CVS implementing a face covering mandate?

CVS is implementing this mandate to enhance safety measures for customers and employees amid a spike in COVID-19 infections.

How will CVS enforce the face covering policy?

CVS has clarified that store employees will not enforce the face covering policy; instead, they ask customers to cooperate for safety.

Where can I find more information on CVS Health's COVID-19 measures?

Additional information on CVS Health's COVID-19 response can be found on their dedicated COVID-19 resource center.