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Cunard Extends Pause in Operations

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Cunard, part of Carnival Corporation (NYSE/LSE: CCL; NYSE: CUK), announced the extension of its operational pause due to ongoing global travel restrictions. Voyages on Queen Mary 2 and Queen Elizabeth are cancelled until May 28 and June 4, 2021, respectively, while Queen Victoria will resume on May 17, 2021. Guests with cancelled voyages will receive a 125% Future Cruise Credit, applicable for bookings until the end of December 2021. Cunard President Simon Palethorpe expressed regret over the cancellations, acknowledging guests' anticipation for future travel.

Positive
  • Guests receive 125% Future Cruise Credit for cancelled voyages.
  • Queen Victoria's voyages set to resume on May 17, 2021.
Negative
  • Ongoing operational pause affects guest travel plans.
  • Cancellations for Queen Mary 2 and Queen Elizabeth extend travel disruption.

SOUTHAMPTON, England, Dec. 9, 2020 /PRNewswire/ -- Cunard, a part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK), the world's largest cruise company, announced today it has extended its pause in operations due to the ongoing travel constraints in place across the world.

Voyages departing on board Queen Mary 2 up to and including May 28, 2021, and on board Queen Elizabeth up to and including June 4, 2021, are now cancelled. Departures on Queen Victoria remain unaffected and are scheduled to resume May 17, 2021.

Guests who have had their voyage cancelled will automatically receive a 125% Future Cruise Credit, providing an additional 25% on any monies paid, to redeem against a future voyage.

The 125% Future Cruise Credit can be used on any new booking made by the end of December 2021 and on any voyage available at the time of booking.  Voyages are currently available through to early 2023.

Guests preferring a refund should complete the form on Cunard.com.

Cunard President Simon Palethorpe said: "Our extension to the pause in operations is the result of the ongoing restrictions on cruising in the UK and around the world, and recognizes the significant lead times to return to service once those restrictions are lifted.

"We are extremely sorry for the disappointment we know this will cause. We know how much careful consideration goes into planning a holiday and apologize that our guests now have to wait a little longer to travel once again with Cunard.

"Guests are able to use their enhanced 125% Future Cruise Credit to book for later in 2021 or for one of our newly announced 2022 voyages. The tremendous response already to our 2022 voyages, put on sale just a few weeks ago, clearly demonstrates our guests are eagerly anticipating travelling again with us.  We're equally looking forward to the time when we can welcome back our guests."

For official Cunard photography, please register your details at: https://cunard.assetbank-server.com

About Cunard

Cunard is a luxury British cruise line, renowned for creating unforgettable experiences around the world. Cunard has been a leading operator of passenger ships on the North Atlantic, since 1840, celebrating an incredible 180 years of operation. A pioneer in transatlantic journeys for generations, Cunard is world class. The Cunard experience is built on fine dining, hand-selected entertainment and outstanding service. From five-star restaurants and in-suite dining to inspiring guest speakers, the library and film screenings, every detail has been meticulously crafted to make the experience unforgettable. There are currently three Cunard ships, Queen Mary 2, Queen Elizabeth and Queen Victoria with destinations including Europe, the Caribbean, the Far East and Australia. In 2017, Cunard announced plans to add a fourth ship to its fleet to be launched in 2022.  This investment is part of the company's ambitious plans for the future of Cunard globally and will be the first time since 1998 that Cunard will have four ships in simultaneous service. Cunard is based at Carnival House in Southampton and has been owned since 1998 by Carnival Corporation & plc (NYSE/LSE: CCL; NYSE:CUK).   

Cision View original content:http://www.prnewswire.com/news-releases/cunard-extends-pause-in-operations-301188885.html

SOURCE Cunard

FAQ

What are the new cancellation dates for Cunard cruises?

Cunard has cancelled voyages on Queen Mary 2 until May 28, 2021, and Queen Elizabeth until June 4, 2021.

How much Future Cruise Credit will guests receive for cancelled voyages?

Guests will receive a 125% Future Cruise Credit for cancelled voyages.

When does Queen Victoria resume operations?

Queen Victoria is scheduled to resume operations on May 17, 2021.

What is the deadline for using the Future Cruise Credit?

The Future Cruise Credit must be applied to new bookings made by the end of December 2021.

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