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Cognizant First to Achieve ISO/IEC 42001:2023 Accredited Certification for Artificial Intelligence Management Systems

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Cognizant (NASDAQ: CTSH) has become the first global IT service company to receive accredited ISO/IEC 42001:2023 certification for its artificial intelligence management system. This certification establishes a framework for managing AI risks and opportunities throughout the AI system lifecycle, ensuring responsible development and deployment of AI solutions.

The certification, issued by DNV, validates Cognizant's commitment to ethical AI development and strengthens its position as a trusted digital transformation partner. According to Cognizant and Oxford Economics' study, 76% of businesses plan to leverage AI for new revenue streams, highlighting the growing importance of robust AI governance frameworks.

The certification process involved a comprehensive organizational strategy across marketing, IT, Legal, delivery teams, and customer service to embed responsible AI principles throughout the organization.

Cognizant (NASDAQ: CTSH) è diventata la prima azienda globale di servizi IT a ricevere la certificazione accreditata ISO/IEC 42001:2023 per il suo sistema di gestione dell'intelligenza artificiale. Questa certificazione stabilisce un quadro per gestire i rischi e le opportunità legati all'IA durante l'intero ciclo di vita del sistema IA, garantendo uno sviluppo e un'applicazione responsabili delle soluzioni IA.

La certificazione, rilasciata da DNV, convalida l'impegno di Cognizant verso uno sviluppo etico dell'IA e rafforza la sua posizione come partner fidato nella trasformazione digitale. Secondo uno studio di Cognizant e Oxford Economics, il 76% delle aziende prevede di sfruttare l'IA per nuove fonti di reddito, evidenziando l'importanza crescente di solidi framework di governance dell'IA.

Il processo di certificazione ha coinvolto una strategia organizzativa completa tra marketing, IT, legale, team di consegna e servizio clienti per integrare i principi di IA responsabile in tutta l'organizzazione.

Cognizant (NASDAQ: CTSH) se ha convertido en la primera empresa global de servicios de TI en recibir la certificación acreditada ISO/IEC 42001:2023 por su sistema de gestión de inteligencia artificial. Esta certificación establece un marco para gestionar los riesgos y oportunidades de la IA a lo largo del ciclo de vida del sistema, asegurando el desarrollo y la implementación responsables de las soluciones de IA.

La certificación, emitida por DNV, valida el compromiso de Cognizant con el desarrollo ético de la IA y refuerza su posición como un socio de confianza en la transformación digital. Según un estudio de Cognizant y Oxford Economics, el 76% de las empresas planean aprovechar la IA para nuevas fuentes de ingresos, lo que resalta la creciente importancia de robustos marcos de gobernanza de la IA.

El proceso de certificación involucró una estrategia organizativa integral que abarcó marketing, TI, legal, equipos de entrega y servicio al cliente para integrar principios de IA responsable en toda la organización.

코그니전트 (NASDAQ: CTSH)는 인공지능 관리 시스템에 대해 ISO/IEC 42001:2023 인증을 획득한 최초의 글로벌 IT 서비스 기업이 되었습니다. 이 인증은 AI 시스템 생애 주기 전반에 걸쳐 AI 위험 및 기회를 관리하기 위한 프레임워크를 정립하여 AI 솔루션의 책임 있는 개발 및 배치를 보장합니다.

DNV에서 발급한 이 인증은 코그니전트의 윤리적 AI 개발에 대한 헌신을 확인하고 신뢰받는 디지털 혁신 파트너로서의 입지를 강화합니다. 코그니전트와 옥스포드 이코노믹스의 연구에 따르면, 기업의 76%가 AI를 활용할 계획이라고 하며, 이는 강력한 AI 거버넌스 프레임워크의 중요성이 커지고 있음을 강조합니다.

인증 과정에는 마케팅, IT, 법률, 배송 팀 및 고객 서비스 전반에 걸쳐 책임 있는 AI 원칙을 조직에 통합하기 위한 포괄적인 전략이 포함되었습니다.

Cognizant (NASDAQ: CTSH) est devenu le premier fournisseur mondial de services informatiques à recevoir la certification accréditée ISO/IEC 42001:2023 pour son système de gestion de l'intelligence artificielle. Cette certification établit un cadre pour gérer les risques et les opportunités liés à l'IA tout au long du cycle de vie du système d'IA, garantissant un développement et un déploiement responsables des solutions IA.

La certification, délivrée par DNV, valide l'engagement de Cognizant en faveur d'un développement éthique de l'IA et renforce sa position en tant que partenaire de confiance pour la transformation numérique. Selon une étude de Cognizant et d'Oxford Economics, 76 % des entreprises prévoient d'exploiter l'IA pour de nouvelles sources de revenus, soulignant l'importance croissante de cadres de gouvernance de l'IA robustes.

Le processus de certification a impliqué une stratégie organisationnelle complète dans les domaines du marketing, des TI, du légal, des équipes de livraison et du service client pour intégrer des principes d'IA responsable dans l'ensemble de l'organisation.

Cognizant (NASDAQ: CTSH) ist das erste globale IT-Dienstleistungsunternehmen, das die akreditierte ISO/IEC 42001:2023-Zertifizierung für sein Managementsystem zur künstlichen Intelligenz erhalten hat. Diese Zertifizierung etabliert einen Rahmen zur Verwaltung von KI-Risiken und -Chancen über den gesamten Lebenszyklus des KI-Systems und gewährleistet eine verantwortungsvolle Entwicklung und Implementierung von KI-Lösungen.

Die von DNV ausgestellte Zertifizierung validiert das Engagement von Cognizant für eine ethische KI-Entwicklung und stärkt seine Position als vertrauenswürdiger Partner für digitale Transformation. Laut einer Studie von Cognizant und Oxford Economics planen 76% der Unternehmen, KI zu nutzen, um neue Einnahmequellen zu erschließen, was die wachsende Bedeutung robuster Governance-Rahmen für KI unterstreicht.

Der Zertifizierungsprozess umfasste eine umfassende organisatorische Strategie in den Bereichen Marketing, IT, Recht, Bereitstellungsteams und Kundenservice, um verantwortungsvolle KI-Prinzipien in der gesamten Organisation zu verankern.

Positive
  • First global IT service company to achieve ISO/IEC 42001:2023 certification, positioning as industry leader
  • Strengthened competitive advantage in AI implementation and governance
  • Enhanced trust and credibility for AI-related services
  • Potential for increased revenue through AI services amid 76% of businesses planning AI adoption
Negative
  • None.

Insights

The ISO/IEC 42001:2023 certification positions Cognizant as a frontrunner in AI governance and implementation, potentially opening new revenue streams in the expanding AI services market. With 76% of businesses planning to leverage AI for revenue generation, this certification could give Cognizant a competitive edge in securing enterprise contracts. The accreditation addresses a critical market need as organizations seek trusted partners for AI implementation amid growing concerns about AI risks and ethical considerations.

The timing is particularly strategic as enterprises are increasingly prioritizing responsible AI practices in their digital transformation initiatives. This first-mover advantage in certification could help Cognizant capture a larger share of the enterprise AI market, especially among risk-averse clients in regulated industries who require stringent AI governance frameworks.

The certification validates Cognizant's comprehensive AI management framework, covering important aspects like risk management, fairness, transparency and security throughout the AI system lifecycle. Their cross-functional implementation approach, involving marketing, IT, legal and delivery teams, demonstrates a robust organizational commitment to responsible AI practices. This systematic approach to AI governance could significantly reduce implementation risks and accelerate AI adoption among enterprise clients.

The standardization of AI practices across client engagements and internal operations will likely improve operational efficiency and scalability of AI solutions, potentially leading to better margins in AI-related services. This certification also positions Cognizant well for upcoming AI regulations, potentially reducing compliance costs and risks.

Certification recognizes Cognizant's leadership in developing, assessing, and deploying AI systems in a safe, trustworthy, and ethical way

TEANECK, N.J., Dec. 16, 2024 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) today announced it has received accredited ISO/IEC 42001:2023 certification for its artificial intelligence management system. Cognizant is the first global IT service company to receive this accredited certification, which underscores Cognizant's commitment to responsible AI development and deployment while strengthening its position as a trusted partner in digital transformation.

"We are honored to receive the first ISO/IEC 42001:2023 accredited certification in our industry," said Ravi Kumar S, CEO at Cognizant. "In today's market, businesses demand partners who not only drive innovation but also align with their values and sustainability goals. This certification solidifies our role as a trusted leader in enabling ethical and sustainable digital transformation worldwide."

ISO/IEC 42001 is the world's first international standard for artificial intelligence management systems (AIMS). It provides organizations with a comprehensive framework to manage AI risks and opportunities throughout the AI system lifecycle, while ensuring responsible development and deployment of AI solutions. The certification was issued by DNV, a leading global provider of management systems certification and training.

"The international standard ISO/IEC 42001 provides a best practice for companies that wish to adopt artificial intelligence in a responsible manner. The fact that a leading IT player like Cognizant has now achieved accredited certification as the first global IT services company should inspire others to do the same.  It is a milestone achievement signifying that Cognizant has put process governance in place to assure a safe, reliable and ethical approach to AI, reducing risks and building trust - internally and externally," says Barbara Frencia, CEO of Business Assurance in DNV. 

"The certification process has not only validated Cognizant's AI framework but has also highlighted the exceptional efforts and commitment of Cognizant's associates in meeting the stringent requirements of this standard," stated Alexis Samuel, Senior Vice President and Head of Global Delivery Excellence at Cognizant.

According to Cognizant and Oxford Economics' New Work, New World study, 76% of businesses plan to leverage AI to create new revenue streams. The signaling of demand for AI is potentially ushering in greater business prospects along with a growing need among enterprises to accept more risk as they pilot and test the potential of the technology. As adoption accelerates, AI presents opportunities for enterprise transformation, requiring robust governance frameworks to help ensure success at scale.

"ISO/IEC 42001:2023 certification reflects our mission to align innovation with ethical and responsible practices," said Amir Banifatemi, Chief Responsible AI Officer at Cognizant. "For AI to truly deliver value, it must be designed and deployed with trustworthiness, accountability, and societal impact at its core. This milestone reinforces our leadership in building safe AI systems that empower businesses while advancing fairness, transparency, and sustainability across industries." 

Key aspects of ISO/IEC 42001:2023 certification include responsible AI development, risk and opportunity management, fairness, transparency, security, and reliability – with adaptability to technological advances and alignment with sustainable goals. Cognizant's journey toward this certification involved a comprehensive organizational and change management strategy that engaged teams across marketing, IT, Legal, delivery teams, and customer service to embed responsible AI principles throughout the organization's DNA. This cross-functional approach helps ensure consistent implementation of AI governance standards across all client engagements and internal operations.

About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Forward-Looking Statements

This press release includes statements that may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties and assumptions as to future events that may not prove to be accurate. These statements include, but are not limited to, express or implied forward-looking statements relating to the adoption and use of generative artificial intelligence, the effectiveness of artificial intelligence governance frameworks and the impact of generative artificial intelligence on businesses and the economy. These statements are neither promises nor guarantees, but are subject to a variety of risks and uncertainties, many of which are beyond our control, which could cause actual results to differ materially from those contemplated in these forward-looking statements. Existing and prospective investors are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Factors that could cause outcomes to differ materially from those expressed or implied include general economic conditions, the impact of technological development and competition, the competitive and rapidly changing nature of the markets we compete in, the competitive marketplace for talent and its impact on employee recruitment and retention, and the other factors discussed in our most recent Annual Report on Form 10-K and other filings with the Securities and Exchange Commission. Cognizant undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as may be required under applicable securities law.

For more information, contact:

U.S.

Name Annette Busateri

Email annette.busateri@cognizant.com


Europe / APAC

Name Christina Schneider

Email christina.schneider@cognizant.com


India

Name Rashmi Vasisht

Email rashmi.vasisht@cognizant.com

 

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SOURCE Cognizant

FAQ

What does Cognizant's ISO/IEC 42001:2023 certification mean for CTSH investors?

The certification positions Cognizant as a leader in AI governance, potentially increasing its market share and revenue opportunities in AI services, benefiting CTSH investors through enhanced competitive advantage.

How many companies plan to use AI for revenue generation according to Cognizant's study?

According to Cognizant and Oxford Economics' New Work, New World study, 76% of businesses plan to leverage AI to create new revenue streams.

What are the key aspects covered in Cognizant's ISO/IEC 42001:2023 certification?

The certification covers responsible AI development, risk management, fairness, transparency, security, reliability, and alignment with sustainable goals.

How did Cognizant implement the ISO/IEC 42001:2023 certification across its organization?

Cognizant implemented a comprehensive organizational and change management strategy involving teams across marketing, IT, Legal, delivery teams, and customer service to embed responsible AI principles throughout the organization.

What competitive advantage does the ISO/IEC 42001:2023 certification give CTSH?

As the first global IT service company to receive this certification, CTSH gains a competitive advantage in AI implementation and governance, positioning itself as a trusted leader in ethical and sustainable digital transformation.

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