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CONVERGE TECH SLTN CORP (CTSDF) is a services-led, software-enabled IT & Cloud Solutions provider, focusing on delivering cutting-edge solutions across various industries. The company offers advanced analytics, artificial intelligence, application modernization, cloud platforms, cybersecurity, digital infrastructure, and digital workplace offerings. Recent achievements include being named Broadcom Software's 2023 North America Fastest Growth Cybersecurity Partner and VMware by Broadcom's 2023 Americas Technical Enablement Partner of the Year. CONVERGE aims to address unique business and technology requirements for clients in the public and private sectors.
Converge Technology Solutions has launched Contact Center IQ, a generative AI-based service built on IBM's watsonx platform. The service aims to enhance decision-making, operational efficiency, and customer experiences in contact centers. Contact Center IQ leverages AI insights to provide effective self-service options and simplify access to knowledge management systems. The solution responds to high client demand for improved customer experiences, agility, and cost reduction. Greg Berard, CEO of Converge, and Kate Woolley, General Manager at IBM Ecosystem, highlight the strategic partnership and the potential benefits for clients.
Converge Technology Solutions (CTSDF) has been ranked #28 on CRN's 2024 Solution Provider 500 list, marking its fourth consecutive year on the list.
This is a significant rise from its initial ranking in 2020. The list recognizes North America's largest solution providers by revenue and highlights the most influential companies in the IT industry.
CRN's annual list represents a combined revenue of over $501.2 billion. Converge's CEO, Greg Berard, attributed this achievement to the dedication and hard work of the company's services and solutions teams.
The recognition underscores Converge's ability to adapt to rapid changes in the IT channel, including the expansion of 'Everything as a Service' and GenAI disruption.
The full list will be available online and in CRN Magazine's June issue.
Converge Technology Solutions Corp. reported its First Quarter 2024 Results, highlighting a third consecutive billion-dollar gross sales quarter. Key financial figures include gross sales of $1.01 billion, representing a 4.2% increase, a revenue decrease to $628.8 million, and a net loss of $3.5 million. The company's adjusted EBITDA increased to $42.2 million, and cash from operating activities rose to $110.9 million. Converge reduced its net debt significantly year-over-year. The Board declared a quarterly dividend of $0.015 per common share. Financial outlook for Q2 2024 includes expected gross profit of $175 million - $182 million and adjusted EBITDA of $43 million - $46 million. Conference call details for further information.