Cantaloupe, Inc. Unveils Suites for its Cheq Platform: A Premium Suite Management Solution for Stadiums and Venues
Cantaloupe, Inc. (Nasdaq: CTLP) has launched Suites, a premium suite management system within its Cheq platform, designed for stadiums and venues. This innovative solution streamlines hospitality operations, enhances guest experiences, and increases employee satisfaction. Key features include:
1. Easy pre-order management for suite owners via desktop or mobile app
2. Ability to modify orders until a customizable cut-off time
3. Automatic updates for concession providers
4. Flexibility to integrate with existing Cheq platform or operate as a standalone product
5. Web-based system for improved staff preparation and event-day operations
Suites aims to replace traditional, error-prone processes with an organized and simplified user experience, allowing venue staff to focus on delivering exceptional customer service.
Cantaloupe, Inc. (Nasdaq: CTLP) ha lanciato Suites, un sistema di gestione premium per suite all'interno della sua piattaforma Cheq, progettato per stadi e luoghi di eventi. Questa soluzione innovativa semplifica le operazioni di ospitalità, migliora l'esperienza degli ospiti e aumenta la soddisfazione dei dipendenti. Le funzionalità principali includono:
1. Gestione semplice degli ordini anticipati per i proprietari delle suite tramite desktop o app mobile
2. Possibilità di modificare gli ordini fino a un orario di scadenza personalizzabile
3. Aggiornamenti automatici per i fornitori di concessioni
4. Flessibilità di integrazione con la piattaforma Cheq esistente o di operare come prodotto autonomo
5. Sistema basato sul web per migliorare la preparazione del personale e le operazioni nel giorno dell'evento
Suites mira a sostituire i processi tradizionali, soggetti a errori, con un'esperienza utente organizzata e semplificata, consentendo al personale del luogo di concentrarsi sulla fornitura di un servizio clienti eccezionale.
Cantaloupe, Inc. (Nasdaq: CTLP) ha lanzado Suites, un sistema de gestión premium de suites dentro de su plataforma Cheq, diseñado para estadios y lugares de eventos. Esta solución innovadora agiliza las operaciones de hospitalidad, mejora la experiencia de los huéspedes y aumenta la satisfacción de los empleados. Las características clave incluyen:
1. Gestión de pedidos anticipados sencilla para los propietarios de suites a través de escritorio o aplicación móvil
2. Capacidad para modificar pedidos hasta un tiempo de corte personalizable
3. Actualizaciones automáticas para proveedores de concesiones
4. Flexibilidad para integrarse con la plataforma Cheq existente o funcionar como un producto independiente
5. Sistema basado en la web para mejorar la preparación del personal y las operaciones en el día del evento
Suites tiene como objetivo reemplazar los procesos tradicionales, propensos a errores, con una experiencia de usuario organizada y simplificada, permitiendo al personal del lugar concentrarse en brindar un servicio al cliente excepcional.
Cantaloupe, Inc. (Nasdaq: CTLP)는 Suites를 출시했습니다. 이는 Cheq 플랫폼 내의 프리미엄 스위트 관리 시스템으로, 경기장과 공연장을 위해 설계되었습니다. 이 혁신적인 솔루션은 접객 운영을 간소화하고, 고객 경험을 향상시키며, 직원 만족도를 높입니다. 주요 기능은 다음과 같습니다:
1. 데스크탑 또는 모바일 앱을 통해 스위트 소유자를 위한 간편한 사전 주문 관리
2. 사용자 지정 마감 시간까지 주문 수정 가능
3. 매점 제공자를 위한 자동 업데이트
4. 기존 Cheq 플랫폼과 통합할 수 있는 유연성 또는 독립적으로 운영 가능
5. 직원 준비와 행사 당일 운영을 개선하기 위한 웹 기반 시스템
Suites는 전통적이고 오류가 발생하기 쉬운 프로세스를 조직적이고 단순화된 사용자 경험으로 대체하여, 장소 직원들이 탁월한 고객 서비스를 제공하는 데 집중할 수 있도록 합니다.
Cantaloupe, Inc. (Nasdaq: CTLP) a lancé Suites, un système de gestion premium pour suites au sein de sa plateforme Cheq, conçu pour les stades et les lieux de spectacles. Cette solution innovante rationalise les opérations d'hospitalité, améliore l'expérience des invités et augmente la satisfaction des employés. Les fonctionnalités clés comprennent :
1. Gestion facile des précommandes pour les propriétaires de suites via un ordinateur de bureau ou une application mobile
2. Possibilité de modifier les commandes jusqu'à une heure limite personnalisable
3. Mises à jour automatiques pour les fournisseurs de concessions
4. Flexibilité pour s'intégrer avec la plateforme Cheq existante ou fonctionner comme un produit autonome
5. Système basé sur le web pour améliorer la préparation du personnel et les opérations le jour de l'événement
Suites vise à remplacer les processus traditionnels, sujets aux erreurs, par une expérience utilisateur organisée et simplifiée, permettant au personnel du lieu de se concentrer sur la fourniture d'un service à la clientèle exceptionnel.
Cantaloupe, Inc. (Nasdaq: CTLP) hat Suites eingeführt, ein hochwertiges Suite-Management-System innerhalb seiner Cheq-Plattform, das für Stadien und Veranstaltungsorte konzipiert ist. Diese innovative Lösung optimiert die Gastronomiebetriebe, verbessert die Gästeerfahrungen und steigert die Mitarbeitermotivation. Zu den Hauptfunktionen gehören:
1. Einfache Vorbestellverwaltung für Suite-Besitzer über Desktop oder mobile App
2. Möglichkeit, Bestellungen bis zu einer anpassbaren Stornierungszeit zu ändern
3. Automatische Updates für Lieferanten von Verkaufsständen
4. Flexibilität zur Integration mit der bestehenden Cheq-Plattform oder Betrieb als eigenständiges Produkt
5. Web-basiertes System zur Verbesserung der Mitarbeitervorbereitung und der Abläufe am Veranstaltungstag
Suites zielt darauf ab, traditionelle, fehleranfällige Prozesse durch ein organisiertes und vereinfachtes Benutzererlebnis zu ersetzen, sodass das Personal des Veranstaltungsortes sich auf den hervorragenden Kundenservice konzentrieren kann.
- Launch of Suites, a new premium suite management system for stadiums and venues
- Potential for increased revenue growth through improved suite management
- Flexibility to integrate with existing Cheq platform or operate as a standalone product
- Streamlined operations and reduced manual intervention for venue staff
- None.
Insights
Cantaloupe's new Suites offering for the Cheq platform represents a significant advancement in stadium hospitality management. The system's standout feature is its flexibility, allowing suite owners to modify orders until a preset time, addressing a key pain point in traditional systems. This real-time update capability could potentially increase customer satisfaction and reduce operational overhead.
From a technical perspective, the web-based nature of Suites enables easier integration and scalability. Its availability as a standalone product demonstrates Cantaloupe's strategic approach to market penetration, allowing venues to adopt the solution without overhauling their entire tech stack. This flexibility could be a significant competitive advantage in the stadium tech market.
The launch of Suites aligns with the growing trend of digitalization in the events industry. By addressing specific pain points like last-minute order changes and manual data entry, Cantaloupe is tapping into a niche market with high growth potential. The sports and entertainment sector has been seeking more efficient, user-friendly solutions and Suites seems well-positioned to capitalize on this demand.
However, the success of Suites will largely depend on its adoption rate among major venues and its ability to deliver on promised efficiencies. If successful, it could lead to increased market share for Cantaloupe in the stadium technology space, potentially driving revenue growth in the medium to long term. Investors should monitor adoption rates and customer feedback as key indicators of the product's market performance.
Suites Offers Venues More Streamlined Hospitality Operations, Enhanced Guest Experiences and Increased Employee Satisfaction
Cantaloupe, Inc. unveils Suites for its Cheq platform to offers venues a more streamlined hospitality operations and enhanced guest experiences with increased employee satisfaction. (Photo: Business Wire)
Suites enables suite owners to handle their food and beverage pre-orders with unprecedented ease. Traditional suite management systems often require manual intervention or phone calls to make last-minute changes. Instead, Suites allows changes to pre-orders up until a preselected time via a desktop or mobile app — which updates automatically for the concession provider. This feature ensures that suite owners have full control over their event-day experience without the need for last-minute calls or manual data entry by suite attendants.
According to Jake Stone, vice president of partnerships, "The ability for suite owners to modify their orders up until a customizable cut-off time is a key differentiator that sets Suites apart from the competition. This feature, combined with the Cheq platform’s user-friendly interface, makes it easier than ever for venues to deliver a premium experience that provides opportunity for revenue growth.”
Another important differentiator of Suites is its flexibility. While it seamlessly integrates with the rest of the Cheq platform through Cantaloupe’s self-service kiosk and mobile ordering solutions, it is also available as a standalone product. This gives venues the freedom to choose the best suite management solution for their needs without being tied to additional technologies. For prospective customers, this means they can adopt Suites independently, while current sports and entertainment partners have the option to enhance their existing setup with this new offering. This differentiates Suites from other management solutions that require entertainment venues to use proprietary kiosks and other platforms.
Suites also addresses the challenges of traditional suite management for venue operators and concession providers by replacing chaotic, error-prone processes with an organized, accurate, and simplified user experience. The solution is web-based, enabling suite attendants, kitchens, and other venue staff to prepare in advance, ensuring a smooth event-day operation. By reducing last-minute changes and streamlining pre-order management, Suites allows venue staff to focus on delivering exceptional customer service.
"Suites is a game-changer for stadiums and venues looking to elevate their suite management capabilities," says Jake Stone. "By offering a flexible, standalone solution that integrates seamlessly with our existing offerings, we’re empowering our customers to choose the setup that best meets their needs while delivering exceptional service to suite owners and attendees.”
Suites is part of Cantaloupe’s broader strategy of leveraging self-service technology to enhance the customer experience in various sectors, including the sports and entertainment industry. By bringing innovation to premium suites, Cantaloupe continues to expand its footprint in the market, offering solutions that drive efficiency, increase revenue opportunities, and improve the overall event experience. To learn more about Cantaloupe’s Suites, visit cantaloupe.com.
About Cantaloupe Inc.
Cantaloupe, Inc. (Nasdaq: CTLP), is a global technology leader powering self-service commerce. Cantaloupe offers a comprehensive suite of solutions including micro-payment processing, self-checkout kiosks, mobile ordering, connected point of sale systems, and enterprise cloud software. Handling more than a billion transactions annually, Cantaloupe’s solutions enhance operational efficiency and consumer engagement across sectors like food & beverage markets, smart automated retail, hospitality, entertainment venues and more. Committed to innovation, Cantaloupe drives advancements in digital payments and business optimization, serving over 30,000 customers in the
Cashtag $CTLP
G-CTLP
View source version on businesswire.com: https://www.businesswire.com/news/home/20240827526382/en/
Jenifer Howard | 202-273-4246
jhoward@jhowardpr.com
media@cantaloupe.com
Source: Cantaloupe, Inc.
FAQ
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