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Cantaloupe, Inc. Partners with Monumental Markets to Streamline Operation and Enhance Guest Experience with Seed Markets Platform

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Cantaloupe, Inc. partners with Monumental Markets to streamline operations and enhance guest experience with Seed Markets platform. Monumental Markets implements Cantaloupe's Seed Markets platform across 500+ micro market & pantry locations to improve efficiency and address critical challenges. The partnership aims to optimize scheduling, reduce manual labor, and elevate the overall guest experience.
Cantaloupe, Inc. collabora con Monumental Markets per ottimizzare le operazioni e migliorare l'esperienza degli ospiti con la piattaforma Seed Markets. Monumental Markets adotta la piattaforma Seed Markets di Cantaloupe in oltre 500 micro market e sedi pantry per aumentare l'efficienza e affrontare sfide critiche. L'obiettivo della partnership è ottimizzare la programmazione, ridurre il lavoro manuale e migliorare l'esperienza complessiva degli ospiti.
Cantaloupe, Inc. se asocia con Monumental Markets para agilizar las operaciones y mejorar la experiencia de los clientes con la plataforma Seed Markets. Monumental Markets implementa la plataforma Seed Markets de Cantaloupe en más de 500 micro mercados y ubicaciones de despensas para mejorar la eficiencia y abordar desafíos críticos. La asociación busca optimizar la programación, reducir el trabajo manual y elevar la experiencia general de los clientes.
Cantaloupe, Inc.는 Seed Markets 플랫폼을 통해 운영을 간소화하고 게스트 경험을 향상시키기 위해 Monumental Markets와 파트너십을 맺습니다. Monumental Markets는 Cantaloupe의 Seed Markets 플랫폼을 500개 이상의 마이크로 마켓 및 팬트리 위치에 구현하여 효율성을 향상시키고 중대한 도전과제에 대응합니다. 이 파트너십은 스케줄링을 최적화하고, 수작업을 줄이며, 전반적인 게스트 경험을 높이는 것을 목표로 합니다.
Cantaloupe, Inc. s'associe à Monumental Markets pour rationaliser les opérations et améliorer l'expérience des invités avec la plateforme Seed Markets. Monumental Markets met en œuvre la plateforme Seed Markets de Cantaloupe dans plus de 500 emplacements de micro-marchés et de garde-manger pour améliorer l'efficience et relever des défis critiques. Le partenariat vise à optimiser la planification, réduire le travail manuel et élever l'expérience globale des invités.
Cantaloupe, Inc. geht eine Partnerschaft mit Monumental Markets ein, um Betriebsabläufe zu straffen und das Gästeerlebnis mit der Seed Markets Plattform zu verbessern. Monumental Markets setzt Cantaloupes Seed Markets Plattform in über 500 Mikromarkt- und Vorratsstandorten ein, um die Effizienz zu steigern und kritische Herausforderungen zu bewältigen. Ziel der Partnerschaft ist es, die Planung zu optimieren, manuelle Arbeit zu reduzieren und das Gesamterlebnis für Gäste zu erhöhen.
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Monumental Markets Implements Cantaloupe’s Seed Markets Platform Across 500+ Micro Market & Pantry Locations

MALVERN, Pa.--(BUSINESS WIRE)-- Cantaloupe, Inc. (Nasdaq: CTLP), a leading provider of end-to-end technology solutions for self-service commerce, has partnered with Monumental Markets to enhance operational efficiency and address critical challenges in their 500+ micro market and pantry locations. Monumental Markets, a two-time NAMA Operator of the Year, is known for their innovative approach in the competitive Washington, D.C., Virginia, and Maryland market. By utilizing Cantaloupe’s Seed Markets platform, Monumental Markets aims to streamline operations, improve scheduling and elevate the guest experience.

Cantaloupe, Inc. partnered with Monumental Markets to streamline operation and enhance guest experience with its Cantaloupe Seed Markets platform. Monumental Markets moved to Cantaloupe Seed after managing two separate micro market systems and wanted a solution that provided significant improvements while also reducing labor and optimizing efficiency. (Photo: Business Wire)

Cantaloupe, Inc. partnered with Monumental Markets to streamline operation and enhance guest experience with its Cantaloupe Seed Markets platform. Monumental Markets moved to Cantaloupe Seed after managing two separate micro market systems and wanted a solution that provided significant improvements while also reducing labor and optimizing efficiency. (Photo: Business Wire)

“Seed Markets provides a complete platform that seamlessly integrates a customer’s various hardware providers into one view, enabling significant time and cost savings in service visits, inventory management, route scheduling and reporting,” said Ravi Venkatesan, CEO of Cantaloupe, Inc. “We’re thrilled to implement our solutions into Monumental Markets’ business to enhance their operational efficiency and drive growth for their business.”

Monumental Markets encountered difficulties managing two separate micro market systems and one OCS pantry system, which resulted in challenges with month-end subsidy billing, inventory management and route scheduling. These obstacles not only hindered efficiency but also impacted profitability. To address these issues and gain better visibility into their business, Monumental Markets sought a streamlined solution. With the implementation of Seed Markets, their operations have significantly improved, reducing manual labor and optimizing efficiency. The reliance on excel spreadsheets and SQL databases has been replaced, resulting in greater improvements across their business.

“With Seed Markets, you literally hit a button and it is done,” stated Craig Kushner, president of Monumental Markets. "What once required days of manual work is now accomplished effortlessly, allowing us to reallocate our resources towards growth and service excellence. Having everything on one system allows us to move away from static scheduling to dynamic scheduling, which significantly enhances our service levels and drives productivity.”

The addition of the Seed Driver app has also provided transparency into service visits, with drivers leveraging the photo feature to capture post-service images remotely. This has been instrumental in meeting customer expectations and ensuring service quality.

"Our mission at Cantaloupe is to provide innovative solutions that empower our clients to overcome their operational challenges and achieve sustainable growth,” added Venkatesan. “The success of Monumental Markets with Seed Markets validates how our platform can transform micro market management and provide complete visibility into a business.”

To learn more about Cantaloupe and the Seed Markets, visit cantaloupe.com.

About Cantaloupe Inc.

Cantaloupe, Inc. is a global technology leader powering self-service commerce. With over a million active locations, processing more than a billion transactions every year, Cantaloupe is enabling businesses of all sizes to provide self-service experiences for consumers. The company's vertically integrated solutions fuel growth by offering micro-payments processing, enterprise cloud software, IoT technology, as well as kiosk and POS innovations. Cantaloupe’s end-to-end platform increases consumer engagement and sales revenue through digital payments, consumer promotions and loyalty programs, while providing business owners increased profitability by leveraging software to drive efficiencies across an entire operation. Cantaloupe’s solutions are used by a variety of consumer services in the U.S., Europe, and Australia including vending machines, micro markets and smart retail, EV charging stations, laundromats, metered parking terminals, amusement and entertainment venues, IoT services and more. To learn more about Cantaloupe, Inc., visit cantaloupe.com or follow the company on LinkedIn, Twitter, Facebook, Instagram or YouTube.

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Jenifer Howard | 202-273-4246

jhoward@jhowardpr.com

media@cantaloupe.com

 

 

 

Source: Cantaloupe, Inc.

FAQ

What is the partnership between Cantaloupe, Inc. and Monumental Markets about?

Cantaloupe, Inc. partners with Monumental Markets to streamline operations and enhance guest experience with Seed Markets platform across 500+ micro market & pantry locations.

Why did Monumental Markets choose Cantaloupe's Seed Markets platform?

Monumental Markets chose Cantaloupe's Seed Markets platform to address challenges with managing two separate micro market systems and one OCS pantry system, improving efficiency, reducing manual labor, and optimizing operations.

What benefits does Seed Markets platform offer to Monumental Markets?

Seed Markets platform provides significant time and cost savings in service visits, inventory management, route scheduling, and reporting for Monumental Markets, enhancing operational efficiency and driving growth for their business.

How has the implementation of Seed Markets impacted Monumental Markets?

The implementation of Seed Markets has significantly improved operations at Monumental Markets, reducing manual labor, optimizing efficiency, and providing better visibility into their business, replacing excel spreadsheets and SQL databases.

What additional tool has provided transparency into service visits for Monumental Markets?

The Seed Driver app has provided transparency into service visits for Monumental Markets, allowing drivers to capture post-service images remotely, meeting customer expectations and ensuring service quality.

Cantaloupe, Inc.

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Information Technology Services
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