CSG Awarded Patent for Zero-Code Ecosystem Design

Rhea-AI Summary

CSG (NASDAQ: CSGS) has secured a patent in the US and Australia for its CSG Encompass platform, designed to enhance the B2B2X marketplace for communication service providers (CSPs).

This innovative solution enables CSPs to quickly create and launch personalized product bundles without the need for IT integration costs, supporting flexible partnerships.

The patent signifies CSG's leadership in the industry, reinforcing its commitment to facilitating seamless digital transactions and new monetization channels for CSPs amidst the evolving customer expectations.

Positive

• Awarded patents for CSG Encompass enhance competitive advantage.
• CSG Encompass allows rapid product launches and personalized experiences.
• No IT integration costs facilitate easier partnerships.

Negative

• None.

Innovation anchors leadership in powering digital B2B2X marketplaces for telecoms

DENVER--(BUSINESS WIRE)-- B2C-style experiences with instant gratification and offer personalization are the new standards for all industries and communication service providers (CSPs) are not immune to this pressure. To lead CSPs into this new era of customer experience, CSG^® (NASDAQ: CSGS) announced that it has been awarded a patent in the US and Australia for CSG Encompass. The platform enables telcos to expand their portfolios with products and services from partners and tap into the promise of a lucrative B2B2X market. The patent anchors CSG's position as an industry leader in B2B2X and protects its unique design for powering a frictionless user experience.

“CSPs need a catalogue-driven solution that allows flexible, scalable and repeatable collaboration across partners to capitalize on the evolving opportunities in B2B2X,” said Greg Tilton, VP Catalogue, Quote & Order, CSG. “CSG Encompass does exactly that. It allows operators to launch new services faster and seamlessly bolster their business with more personalized customer experiences for both the enterprise and consumers. To be granted this patent is a significant milestone for CSG, and we are proud to lead the industry with a solution proven to make it easier for CSPs to move beyond connectivity."

CSG Encompass allows CSPs to easily create, bundle, and launch new products and services. With CSG's patented solution, offers can be built from CSP and partner components and then quoted, ordered, and managed with zero code required. Built on TM Forum ODA and Open API standards, this technology means partnerships between CSPs and their partners can be created with zero IT integration cost. Doing so makes it easier, faster and cheaper for CSPs to offer innovative new products and services.

“Enterprises and their partners alike want to interact and transact digitally without having to make significant investments into the creation of components from multiple suppliers themselves,” said John Abraham, principal analyst, Appledore Research. “B2B2X ecosystems, which bring together digital services from several partners, are the foundation for delivering these seamless experiences. To be successful, they require an open, integrated solution that can manage the complex commerce cycles needed for CSPs to engage with a more diverse range of partners. This patent reinforces CSG’s emphasis on helping telco operators resolve the complexities of B2B2X marketplaces and capitalize on new monetization opportunities.”

Recognized as a TM Forum Catalyst finalist with the first phase of its Channel & Markets project, CSG has proven Encompass as the most effective end-to-end platform to solve the B2B2X zero-touch challenge. The second phase now tests some proposed enhancements to API standards and will be showcased during DTW Asia 2023. From the outset, CSG has been a significant contributor to the MEF SONATA SDK and TM Forum Open APIs. This patent is a testament to CSG's commitment to advancing the industry and enabling CSPs to use these standards effectively and successfully to thrive in the digital economy and beyond.

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our more than 5k-strong experienced global CSG services team.

Want to learn more about how to be a change-maker and industry shaper like our 1,000-plus clients? Visit csgi.com to learn more.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230315005005/en/

Kristine Østergaard

Public Relations

+44 (0)79 2047 7204

kristine.ostergaard@csgi.com

John Rea

Investor Relations

+1 (210) 687-4409

john.rea@csgi.com

Source: CSG

FAQ

What is CSG Encompass and its significance for CSGS?

CSG Encompass is a patented platform that enables communication service providers (CSPs) to quickly create, bundle, and launch new products and services, enhancing CSG's market leadership.

How does the new patent for CSG Encompass affect CSGS stock?

The patent strengthens CSG's competitive position in the telecom industry, potentially positively impacting investor confidence and CSGS stock performance.

What market opportunities does CSG Encompass aim to capitalize on?

CSG Encompass targets the evolving B2B2X market, allowing CSPs to engage in more profitable partnerships and expand their service offerings.

When was the patent for CSG Encompass awarded?

The patent for CSG Encompass was announced in a press release from CSG on March 15, 2023.

What are the key features of CSG Encompass?

CSG Encompass allows CSPs to launch products swiftly, requires zero code for management, and has no IT integration costs.