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Hybrid Work Pushes to End Passwords: Cisco's Duo Security Report Finds Biometric Authentications Surge Significantly During Pandemic

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The 2021 Duo Trusted Access Report from Cisco reveals a significant shift towards passwordless authentication, driven by hybrid work environments. Multi-factor authentications rose by 39%, with biometric methods surging 48% year-over-year. Over half of IT decision-makers aim to adopt passwordless strategies, reflecting an industry trend toward improved security via user-friendly practices. Additionally, Duo noted a fivefold increase in WebAuthn usage since April 2019, highlighting the growing acceptance of biometrics. As organizations adapt, stricter access policies are emerging in response to elevated security threats.

Positive
  • 39% increase in total Duo MFA authentications year-over-year.
  • 48% surge in biometric authentications indicates strong market acceptance.
  • Over 50% of IT decision-makers plan to implement passwordless strategies.
Negative
  • 33% increase in authentication failures due to outdated devices from 2020 to 2021.

News Summary:

  • Multi-factor authentications soar as enterprises move away from passwords to secure hybrid workers
  • Biometrics increase significantly, with a 48% surge in authentications year over year
  • More than half of IT decision makers plan to implement a passwordless strategy
  • Duo also saw fivefold growth in Web Authentication (WebAuthn) usage since April 2019

SAN JOSE, Calif., Oct. 14, 2021 /PRNewswire/ -- NASDAQ: CSCO – A new report published today from Cisco's Duo Security, the leading multi-factor authentication (MFA) and secure access solution, confirms that enterprises are taking steps to move away from passwords and adopting low-friction authentication methods to protect the hybrid workforce. While the total number of Duo MFA authentications increased 39% in the past year, biometric authentications grew even faster at 48%.

More than ever, organizations are realizing that usability is security.

The 2021 Duo Trusted Access Report analyzed data from more than 36 million devices, over 400,000 unique applications and roughly 800 million monthly authentications from across Duo's global customer base. It revealed how organizations across all industries are enabling work from anywhere, on any device, by implementing controls to ensure secure access to applications.

Biometrics were enabled on more than 71% of Duo customer mobile phones, illustrating a rise in adoption driven by users' growing acceptance of non-traditional authentication methods and the accessibility of passwordless hardware that they already carry in their pockets. Further eliminating the need for users to retain a large cache of authentication passwords, Duo also saw a fivefold increase in Web Authentication (WebAuthn) usage since April 2019 when the World Wide Web Consortium (W3C) first published the open standard. WebAuthn enables biometrics to be securely stored and validated locally on the device, as opposed to a centralized database.

Duo has been a champion of passwordless technology, driving WebAuthn's ratification as a member of the W3C working group and launching its infrastructure agnostic passwordless authentication product in March 2021.

Moving away from passwords will significantly improve the login experience for the vast majority of users – in turn leading to stronger security. More than half of organizations are planning to implement a passwordless strategy, according to the new survey of global IT decision makers conducted as part of the Trusted Access Report. Forty-six percent of respondents said security issues related to compromised credentials are the most frustrating or concerning aspect of dealing with passwords in their environment.

"We've now reached the point where the user experience is a security control in and of itself," said Dave Lewis, Global Advisory CISO at Cisco. "Enterprises are moving toward new, more effective ways of handling access control and seeing in action how democratizing security can go a long way in enabling hybrid workers to focus on their core competencies without sacrificing security."

The importance of user-centric security that incorporates employee work patterns to keep resources accessible and out of reach for malicious actors is reinforced by the recent Cisco Hybrid Work Index. The report showed that while there was a surge in VPN and secure remote access at the onset of the pandemic, fraudulent access attempts grew 2.4 times during the same time period and remains elevated 18 months later. Due to these threats, organizations are setting stricter policies to verify the trust of users and devices before granting access to applications. The number of authentication failures due to out-of-date devices increased 33% between 2020 and 2021.

These are just a few of many findings in the 2021 Duo Trusted Access Report. To download the report, please visit http://duo.sc/tar-2021.

Additional resources:

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SOURCE Cisco Systems, Inc.

FAQ

What does the 2021 Duo Trusted Access Report from Cisco highlight?

The report emphasizes the transition to passwordless authentication and a notable rise in biometric authentications.

How much did biometric authentications increase according to Cisco's Duo report?

Biometric authentications increased by 48% year-over-year.

What percentage of IT decision-makers plan to adopt passwordless strategies?

More than half of IT decision-makers are planning to implement passwordless strategies.

What increase in WebAuthn usage did Cisco Duo report since 2019?

Duo reported a fivefold increase in WebAuthn usage since April 2019.

What security issues are mentioned in the Cisco report?

The report highlights a 33% rise in authentication failures due to outdated devices.

Cisco Systems, Inc.

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