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Cisco: A Journey of Resilience and New Beginnings

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Nataliia Nahach, a Ukrainian refugee, shares her transformative journey with Cisco's TOP program. The two-year apprenticeship offers displaced individuals education, industry certification, and tailored training. Despite initial fears about lacking a technical background, Nataliia was selected as one of 10 participants. She highlights Cisco's supportive environment, comprehensive onboarding, and job rotation opportunities. The program helped Nataliia adapt to a new country and secure a permanent position as a High Touch Operations Analyst. Cisco's partnership with Tent, a global coalition supporting refugee employment, further emphasizes their commitment to helping refugees rebuild their lives.

Nataliia Nahach, una rifugiata ucraina, condivide il suo viaggio trasformativo con il programma TOP di Cisco. Questo tirocinio biennale offre a persone sfollate formazione, certificazione nel settore e formazione personalizzata. Nonostante le iniziali paure riguardo alla mancanza di un background tecnico, Nataliia è stata selezionata come una dei 10 partecipanti. Sottolinea l'ambiente di supporto di Cisco, l'onboarding completo e le opportunità di rotazione lavorativa. Il programma ha aiutato Nataliia ad adattarsi a un nuovo paese e a ottenere una posizione permanente come Analista delle Operazioni ad Alta Interazione. La partnership di Cisco con Tent, una coalizione globale che supporta l'occupazione dei rifugiati, sottolinea ulteriormente il loro impegno nell'aiutare i rifugiati a ricostruire le loro vite.

Nataliia Nahach, una refugiada ucraniana, comparte su viaje transformador con el programa TOP de Cisco. Esta pasantía de dos años ofrece a personas desplazadas educación, certificación de la industria y capacitación a medida. A pesar de sus temores iniciales sobre la falta de experiencia técnica, Nataliia fue seleccionada como una de los 10 participantes. Destaca el ambiente de apoyo de Cisco, la integración completa y las oportunidades de rotación laboral. El programa ayudó a Nataliia a adaptarse a un nuevo país y a conseguir un puesto permanente como Analista de Operaciones de Alto Toque. La colaboración de Cisco con Tent, una coalición global que apoya el empleo de refugiados, enfatiza aún más su compromiso de ayudar a los refugiados a reconstruir sus vidas.

나탈리아 나하치, 우크라이나 난민은 시스코의 TOP 프로그램과 함께한 변혁의 여정을 공유합니다. 이 2년 과정의 인턴십은 이주한 사람들에게 교육, 직업 인증 및 맞춤형 훈련을 제공합니다. 기술적 배경이 부족할까 걱정했지만, 나탈리아는 10명의 참가자 중 한 명으로 선정되었습니다. 그녀는 시스코의 지원적인 환경, 포괄적인 온보딩 및 직무 순환 기회를 강조합니다. 이 프로그램은 나탈리아가 새로운 나라에 적응하고 고급 터치 운영 분석가로서의 영구 직책을 확보하는 데 도움을 주었습니다. 시스코는 난민 고용을 지원하는 글로벌 연합인 Tent와의 파트너십을 통해 난민들이 삶을 재건할 수 있도록 돕겠다는 약속을 더욱 강조합니다.

Nataliia Nahach, une réfugiée ukrainienne, partage son parcours transformateur avec le programme TOP de Cisco. Ce programme d'apprentissage de deux ans offre aux personnes déplacées une éducation, une certification professionnelle et une formation sur mesure. Malgré ses craintes initiales concernant son manque de formation technique, Nataliia a été sélectionnée comme l'une des 10 participantes. Elle souligne l'environnement de soutien de Cisco, l'intégration complète et les opportunités de rotation des postes. Le programme a aidé Nataliia à s'adapter à un nouveau pays et à obtenir un poste permanent en tant que Analyste des Opérations à Haute Interaction. Le partenariat de Cisco avec Tent, une coalition mondiale soutenant l'emploi des réfugiés, souligne encore son engagement à aider les réfugiés à reconstruire leur vie.

Nataliia Nahach, eine ukrainische Flüchtling, teilt ihre transformative Reise mit Ciscos TOP-Programm. Die zweijährige Ausbildung bietet vertriebenen Personen Bildung, Branchenzertifizierung und maßgeschneiderte Schulungen. Trotz anfänglicher Ängste über fehlende technische Kenntnisse wurde Nataliia als eine von 10 Teilnehmern ausgewählt. Sie hebt Ciscos unterstützende Umgebung, umfassende Einarbeitung und Jobrotationen hervor. Das Programm half Nataliia, sich in einem neuen Land anzupassen und eine feste Stelle als High Touch Operations Analyst zu sichern. Ciscos Partnerschaft mit Tent, einer globalen Koalition zur Unterstützung der Flüchtlingsbeschäftigung, unterstreicht ihr Engagement, Flüchtlingen beim Wiederaufbau ihres Lebens zu helfen.

Positive
  • Cisco's TOP program provides valuable opportunities for displaced individuals to reskill and enter the tech industry
  • The program includes education, industry certification, and tailored training courses
  • Job rotation opportunities allow participants to explore different parts of the business
  • Cisco's supportive work environment encourages employee growth and idea sharing
  • Partnership with Tent demonstrates Cisco's commitment to social responsibility and refugee support
Negative
  • None.

Nataliia Nahach explains how Cisco's TOP program offered a transformative experience.

By | Nataliia Nahach | High Touch Operations Analyst | U.K.

NORTHAMPTON, MA / ACCESSWIRE / September 19, 2024 / I grew up in a small town near Kyiv, Ukraine, in a house opposite the airport. As a little girl, I was inspired by aviation. Seeing the airplanes flying above my head every day made me believe the sky is the limit. This belief helped me to always think out of the box and look at things from a new perspective to expand my horizons.

With Helen Gall and Thais Bueno Rocha

I had a love for study and an innate desire to be useful to my country. I pursued higher education in antitrust policy and dedicated eight years to civil service and project management positions.

Life took an unexpected turn when the war in Ukraine started.

I fled my home and found myself in a new country seeking a fresh start. That's when I discovered The Opportunity Platform (TOP) program at Cisco - a program designed to offer displaced individuals like me a chance for a better future.

The TOP program provides a unique opportunity to re-skill, see how one of the biggest IT companies in the world works, and to be part of different units and projects. The two-year apprenticeship program offers education, industry certification, and training courses tailored to Cisco employees' needs.

My journey with Cisco began with a simple click on a Facebook post.

The post had a link to the TOP program application form and said, "Here is your chance to work with the best employer in the world." That phrase caught my attention, and I decided to apply.

Despite my initial fears about lacking a technical background, the HR Emerging Talent and Recruitment person was kind and supportive. They even offered suggestions to improve my CV.

To my surprise, I advanced to the final round of the selection process, including a mock interview and two main interviews. The support and encouragement I received from Cisco were overwhelming.

When I found out I was one of 10 selected, I was shocked. Cisco, a global IT company, seemed like a distant planet - something you know about but never think you'll reach.

From the first month, I fell in love with Cisco. The way our managers treated and took care of us was something I had never experienced. All 10 of us had fled our country because of the war. Some of us, including me, didn't even have an office table to work from home.

The Customer Experience EMEA team at Cisco ensured we had everything we needed to start our journey. This was heartwarming. It made me feel that I mattered to the company, even as a newcomer.

The past year has been a whirlwind. The war changed my life in the blink of an eye, and I had to start from scratch.

There were days when I felt completely overwhelmed and lost. Being alone in a new country, at a new company, in a field I didn't know was challenging. My Ukrainian teammates and my manager, Thais, helped me a lot.

The onboarding program was designed to keep us busy learning and preparing for industry certifications, understanding how Cisco works, and getting to know its products and services. This focus on work helped me maintain my sanity.

Apprentices also participate in job rotations to better understand different parts of the business and work towards securing a permanent job. Starting my first rotation was a lifechanging moment.

The team I worked with was the greatest I had ever encountered. Despite being an apprentice, everyone treated me as a colleague. This environment encouraged me to voice my thoughts and ideas.

In my first rotation, I was part of a team working on a development program called Leading into the Future, which showed me how much Cisco cares about its employees. The team spent significant time and effort creating workshops to develop employees' potential, even involving top management.

Apprentices were encouraged to apply to full-time Cisco roles when ready, so I applied for a few. While I was rejected for one, I successfully passed the interview for the role of High Touch Operations Analyst, which I now consider the most interesting job in the world.

To further support our TOP team efforts, we joined Tent, a global coalition of leading businesses committed to helping refugees enter the labor market and restart their lives in new communities.

Life has proven to be fast-changing, and everything can change in a second.

Joining Cisco marked a new start in my life, helping me adapt to a new country, role, and company. Cisco is a company where you can learn about different jobs and careers, and the support from my teammates, my peers in the TOP team, and the EMEA Customer Experience leadership has made everything possible.

View original content here.

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SOURCE: Cisco Systems Inc.



View the original press release on accesswire.com

FAQ

What is Cisco's TOP program and how does it benefit refugees?

Cisco's TOP (The Opportunity Platform) program is a two-year apprenticeship designed to offer displaced individuals, including refugees, a chance for a better future in the tech industry. It provides education, industry certification, and tailored training courses, along with job rotation opportunities to help participants understand different parts of the business and work towards securing permanent positions at Cisco (CSCO).

How has Cisco (CSCO) supported refugees through its TOP program?

Cisco (CSCO) has supported refugees through its TOP program by providing comprehensive onboarding, a supportive work environment, and opportunities for permanent employment. The program offers education, industry certification, and tailored training courses. Additionally, Cisco partners with Tent, a global coalition committed to helping refugees enter the labor market and restart their lives in new communities.

What career opportunities does Cisco's TOP program offer to participants?

Cisco's TOP program offers participants various career opportunities through job rotations and the chance to apply for full-time positions at Cisco (CSCO). For example, Nataliia Nahach, a program participant, successfully secured a permanent role as a High Touch Operations Analyst after completing her first rotation and participating in the interview process.

How does Cisco (CSCO) integrate refugees into its workforce through the TOP program?

Cisco (CSCO) integrates refugees into its workforce through the TOP program by providing a supportive onboarding process, offering job rotations to expose participants to different parts of the business, and encouraging them to apply for full-time positions when ready. The program also focuses on helping participants adapt to a new country, role, and company culture while providing necessary resources and support.

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