Crayon: New Study Identifies What Keeps IT Decision-makers Up at Night

Rhea-AI Summary

54% of IT decision-makers globally cite IT cost optimization as their primary challenge, according to a recent Crayon study in partnership with Sapio Research. Conducted among 2,050 professionals across 19 countries, the research highlights that many organizations struggle with cloud spending and lack the knowledge or time to find optimal solutions. Notably, firms utilizing external consultants achieved an average savings of 24% on license costs. This issue is particularly acute for small and medium-sized enterprises.

Positive

• 54% of IT decision-makers identify IT cost optimization as a key challenge, motivating businesses to seek solutions.
• Companies using external consultants saved an average of 24% on license costs.

Negative

• Over a third of organizations lack knowledge for optimizing cloud spending, indicating a significant skill gap.
• Another third reported insufficient time to search for the best deals, affecting cost management.

54% name IT cost control as a top business challenge

OSLO, Norway--(BUSINESS WIRE)-- A global study released today shows 54 percent of IT decision-makers identify their biggest challenge as IT cost optimization.

IT cost optimization, which is the practice of controlling and reducing costs while maximizing business value within an IT estate, can be difficult and with the growing complexity of technology, the challenge isn’t getting any easier.

The new research provides insights into IT decision-makers across the globe and their views on technology, cloud, and innovation. The study was conducted by Sapio Research, in partnership with Crayon, an IT services and innovation company based in Norway. The research is based on 2,050 IT decision-makers at large organizations (200+ employees) in 19 different countries.

“This study showcases that IT cost control is business-critical, especially in the current inflationary environment,” said Crayon CEO Melissa Mulholland. “Companies always need IT and software, but it’s important that it’s used in a way that innovates their business, creates more efficiency, and reduces costs.”

The study found that over a third of organizations face a lack of knowledge regarding how to optimize their cloud spending and another third reported a lack of time to search for the best deals. Similarly, organizations face an uphill battle trying to manage IT’s dynamic spending, given how hard it is to deal with the turnover of IT staff.

The issues highlighted in the study are especially prevalent in small or medium-sized organizations.

While most businesses are taking steps toward IT cost optimization, the research suggests that those who have asked for external help have made more progress. On average, those using external consultants to help negotiate prices were able to save 24% on the cost of their licenses.

To access the Sapio Research report for free, see https://www.crayon.com/campaign/it-cost-optimization/global-research/.

Methodology

Crayon’s study, conducted by Sapio Research, identifies the key IT challenges shared by 2,050 IT decision-makers worldwide. Within this sample, 21% held CxO or Vice-Presidential positions, another 21% were board-level directors, and the remaining 58% were managers. The research took place in March 2022.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220518005645/en/

Melanie Coffee

Melanie.coffee@crayon.com

+47 46 74 8648

Source: Crayon

FAQ

What percentage of IT decision-makers find IT cost optimization a challenge?

54% of IT decision-makers globally cite IT cost optimization as their biggest challenge.

How much can companies save by using external consultants for IT cost optimization?

Companies that use external consultants save an average of 24% on their license costs.

What is the main finding of the Crayon and Sapio Research study?

The main finding is that a significant percentage of IT decision-makers struggle with IT cost optimization and cloud spending.

How many IT decision-makers were surveyed in the Crayon study?

The study surveyed 2,050 IT decision-makers across 19 different countries.

What role do small and medium-sized organizations play in the IT cost optimization challenge?

The issues surrounding IT cost optimization are particularly prevalent in small and medium-sized organizations.