Welcome to our dedicated page for Salesforce Com news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce Com stock.
Salesforce, Inc. reports developments across its enterprise cloud and customer relationship management software business, including AI-enabled products branded around Agentforce, Data 360, Slack and its unified platform for apps, data and customer workflows. Company updates frequently cover customer deployments, expanded cloud integrations, product architecture changes and reporting categories such as Agentforce Apps and Data 360, Platform & Other.
Salesforce news also includes earnings release timing and financial results, capital actions such as share repurchases, equity award grants tied to acquired employees, and partnerships that connect its AI agents and workflow tools with other enterprise technology platforms.
PepsiCo (NASDAQ: PEP) has announced a significant expansion of its partnership with Salesforce to implement Agentforce, an AI-powered digital labor platform. As one of the first major food and beverage companies to deploy Agentforce at scale, PepsiCo aims to enhance customer support, operational efficiency, and sales team effectiveness.
The collaboration will enable PepsiCo to streamline go-to-market and B2B processes through unified customer profiles, real-time inventory visibility, and enhanced customer service. The company is also implementing a new Trade Promotion Management tool to optimize promotional spending and strengthen retail relationships.
Salesforce (NYSE: CRM) has announced a definitive agreement to acquire Informatica (NYSE: INFA) for $8 billion in equity value. Under the deal, Informatica shareholders will receive $25 per share in cash. The acquisition aims to enhance Salesforce's data foundation for AI deployment by combining Informatica's data catalog, integration, governance, and Master Data Management (MDM) capabilities with Salesforce's platform.
The merger will strengthen Salesforce's position in the $150 billion-plus enterprise data market and create a unified architecture for agentic AI. The integration will enhance key Salesforce products including Data Cloud, Agentforce, Customer 360, MuleSoft, and Tableau. The transaction is expected to close in early fiscal year 2027 and will be funded through cash and new debt. Salesforce expects positive impacts on non-GAAP operating margin, earnings per share, and free cash flow starting in the second year post-closing.
Salesforce (NYSE: CRM) announced that Indeed, the world's leading job site, is implementing Agentforce to enhance employer account onboarding through AI-powered support. Indeed, which connects over 3.3 million employers with candidates from 610 million Job Seeker Profiles, aims to streamline its support operations by automating routine administrative tasks.
The implementation comes after discovering that 22% of employer support requests relate to onboarding or account moderation. Agentforce will autonomously handle common queries about account verification and job posting issues, allowing Indeed's staff to focus on more complex employer relationships. The solution will be integrated with Data Cloud for data harmonization and MuleSoft for accessing third-party data sources, creating a comprehensive support ecosystem.
Salesforce (NYSE:CRM) has announced a strategic partnership with Takeda to implement its Life Sciences Cloud for Customer Engagement platform. Takeda will utilize Salesforce's unified platform, including Agentforce and Data Cloud, to deploy personalized AI agents across medical, commercial, and patient support functions.
As an early adopter, Takeda will have influence in developing Salesforce's Life Sciences Cloud Platform, joining other leading pharmaceutical and biotech companies. The platform aims to unify data and engagement across organizations, providing real-time insights and intelligent analytics directly in workflows to enhance communication with healthcare professionals.
Salesforce (NYSE: CRM) has introduced new flexible pricing for its Agentforce AI platform, addressing the growing demand for digital labor solutions. The company unveiled three major pricing innovations:
1. New Flex Credits: A consumption-based model priced at $500 per 100,000 credits ($0.10 per action), allowing businesses to pay only for actual AI actions performed.
2. Flex Agreement: Enables organizations to strategically shift investments between user licenses and digital labor.
3. New Agentforce User Licenses: Offers unlimited employee-facing agent usage with a per-user monthly pricing model, launching Summer 2025.
The new pricing structure aims to help organizations scale AI adoption while maintaining cost control, as 90% of CIOs report that managing AI costs limits their ability to drive value.