Welcome to our dedicated page for Salesforce news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce stock.
Salesforce, Inc. (symbol: CRM) is a leading American cloud-based software company headquartered in San Francisco, California. Known for its robust customer relationship management (CRM) software, Salesforce provides a comprehensive suite of applications designed to support sales, customer service, marketing automation, e-commerce, analytics, and application development. The company’s flagship product, Customer 360, integrates customer data across various systems, applications, and devices, offering a unified view to enhance sales, service, marketing, and commerce operations.
Salesforce’s portfolio includes Service Cloud for customer support, Marketing Cloud for digital marketing campaigns, Commerce Cloud as an e-commerce engine, and the Salesforce Platform, which allows enterprises to build custom applications. Additionally, MuleSoft is part of Salesforce's offerings, providing data integration solutions to connect disparate systems.
Recent achievements and ongoing projects highlight Salesforce's commitment to innovation and growth. The company has expanded its capabilities through strategic partnerships and acquisitions. Financially, Salesforce has maintained a strong performance, driven by its recurring revenue model and consistent demand for cloud-based solutions.
For those looking to stay informed on Salesforce's latest developments, the company regularly updates its stakeholders through news releases and financial reports. Stay tuned to understand how Salesforce continues to shape the future of enterprise cloud computing.
Latest News:
Source: Salesforce
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Salesforce (NYSE: CRM) announced record online sales during Cyber Week, reaching $270 billion globally and $60 billion in the U.S., a 36% increase year-over-year. This surge is attributed to shifting shopping behaviors amid the COVID-19 pandemic, with a remarkable 50% growth in digital sales on the Salesforce platform. The company noted that curbside pickup options significantly boosted revenues, while social media generated limited growth. Overall, Salesforce's Customer 360 platform facilitated over 31 million orders during this period.
Salesforce announced that its AI platform, Einstein, now generates over 80 billion AI-powered predictions daily across its products, enhancing sales, service, marketing, and commerce. The use of Einstein has surged as businesses adapt to a digital-first world, significantly improving customer interactions. Notable metrics include a 300% increase in bot sessions and a 32% increase in sales conversion rates using Einstein Lead Scoring. The trend reflects a broader industry shift towards AI, with global spending expected to reach $110 billion by 2024.
Salesforce (NYSE: CRM) has announced its annual Investor Day scheduled for December 8, 2020, at 10:30 a.m. PT. The event will provide investors with insights into the company's performance and future strategies. A live broadcast and subsequent on-demand replay will be accessible on the Salesforce website. An investor presentation will be available at 12:00 p.m. PT on the same day. Salesforce continues to lead the CRM sector by offering advanced technologies to enhance customer relationships.
Salesforce (NYSE: CRM) announced the granting of equity awards to new employees from Mobify Research and Development under its 2014 Inducement Equity Incentive Plan. This plan was established in July 2014 to comply with NYSE regulations. Mobify will enhance Salesforce's Commerce Cloud with modern storefront solutions, improving customization and shopping experiences across channels. A total of 19,322 restricted stock units (RSUs) were granted to 19 Mobify employees, vesting over four years. These actions are intended to drive revenue growth in a digital-first economy.
Salesforce (NYSE: CRM) announced that it will release its third quarter fiscal year 2021 results on December 1, 2020, after market close. A conference call is scheduled for 2:00 PM PT / 5:00 PM ET to discuss these results with investors. The call will be accessible via live webcast on Salesforce's Investor Relations website. Salesforce remains a leader in CRM, leveraging cloud and AI technologies to enhance customer relationships.
Salesforce (NYSE: CRM) announced an expansion of Work.com to aid companies in returning to growth amid the pandemic's new normal. New offerings include an Employee Workspace for productivity and an Employee Helpdesk for support. Communication apps like Queue Management and Broadcast Messaging enhance safety for in-person interactions. These tools aim to improve engagement while meeting evolving workplace challenges. Salesforce also collaborates with Thrive Global to prioritize employee wellbeing.
Salesforce (NYSE: CRM) announced that Chair and CEO Marc Benioff will speak at the 2020 Milken Institute Global Conference on October 21, 2020. He will participate in a virtual fireside chat discussing stakeholder capitalism with Hiro Mizuno, Special Advisor to the Milken Institute. The event will start at approximately 11:45 a.m. PT and can be viewed via a live webcast at this link.
MuleSoft, a leading integration and API platform, announced that CIOs from various industries are increasingly adopting its Anypoint Platform to enhance digital transformation. Organizations report spending up to 90% less time managing integrations and significantly increasing project outputs. Businesses leveraging MuleSoft can rapidly adapt to customer demands, improve efficiency by unifying their data, and deliver enhanced customer experiences. Esteemed clients shared testimonials, highlighting how MuleSoft has enabled them to innovate quickly and maintain organizational agility.
Salesforce (NYSE: CRM) has announced that Brian Millham, President & Chief Customer Success Officer, will take part in a fireside chat hosted by Cowen & Co. on October 13, 2020, at 1:00 p.m. PT / 4:00 p.m. ET. This event will provide insights into Salesforce's strategies and customer success initiatives. A live webcast of the discussion will be available on the company’s investor relations website at www.salesforce.com/investor.
Salesforce (NYSE: CRM) announced the launch of its second Impact Fund, valued at $100 million, aimed at fostering growth in cloud companies addressing social and environmental challenges. Key focus areas include education, climate action, diversity, equity, and providing technology for nonprofits. Salesforce Ventures emphasizes the importance of integrating values such as social responsibility into their investment approach. The fund builds on previous efforts, which invested in over 25 companies through a $50 million fund initiated in 2017, signaling continued commitment to impactful initiatives.
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