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Salesforce, Inc. - CRM STOCK NEWS

Welcome to our dedicated page for Salesforce news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce stock.

Salesforce, Inc. (symbol: CRM) is a leading American cloud-based software company headquartered in San Francisco, California. Known for its robust customer relationship management (CRM) software, Salesforce provides a comprehensive suite of applications designed to support sales, customer service, marketing automation, e-commerce, analytics, and application development. The company’s flagship product, Customer 360, integrates customer data across various systems, applications, and devices, offering a unified view to enhance sales, service, marketing, and commerce operations.

Salesforce’s portfolio includes Service Cloud for customer support, Marketing Cloud for digital marketing campaigns, Commerce Cloud as an e-commerce engine, and the Salesforce Platform, which allows enterprises to build custom applications. Additionally, MuleSoft is part of Salesforce's offerings, providing data integration solutions to connect disparate systems.

Recent achievements and ongoing projects highlight Salesforce's commitment to innovation and growth. The company has expanded its capabilities through strategic partnerships and acquisitions. Financially, Salesforce has maintained a strong performance, driven by its recurring revenue model and consistent demand for cloud-based solutions.

For those looking to stay informed on Salesforce's latest developments, the company regularly updates its stakeholders through news releases and financial reports. Stay tuned to understand how Salesforce continues to shape the future of enterprise cloud computing.

Latest News:
Source: Salesforce
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Salesforce (NYSE: CRM) announced a record-breaking holiday season for digital sales in 2020, noting a 50% increase from 2019, with consumers spending $1.1 trillion online globally and $236 billion in the U.S. Major insights highlight that retailers offering curbside pickup saw a 49% revenue increase, and there was a remarkable 109% growth in buy now, pay later options. The report indicates that $330 billion in online purchases is expected to be returned globally, termed 'returnageddon'. Salesforce's Commerce Cloud powered a 76% growth in digital sales during the season.

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Salesforce (NYSE: CRM) announced that its Chair & CEO, Marc Benioff, will keynote the Goldman Sachs Technology and Internet Conference on January 12, 2021, at 4:00 p.m. PT / 7:00 p.m. ET. A live webcast of the keynote will be accessible via Salesforce's investor relations website. Salesforce continues to lead the CRM sector, aiding diverse businesses in their digital transformation journeys.

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Salesforce (NYSE: CRM) announced its executives' participation in two upcoming investor events. David Schmaier, CEO of Salesforce Industries, will speak on January 7, 2021, at 12:00 p.m. PT during the Evercore ISI Virtual Bus Tour. Bill Patterson, EVP and GM of CRM Applications, is set to participate in the Jefferies Virtual Software Bus Tour on January 14, 2021, at 9:00 a.m. PT. Webcasts of these events will be available on Salesforce's investor relations website.

For more details, visit www.salesforce.com/investor.

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Salesforce (NYSE: CRM) announced that over 15 government agencies, including New Hampshire and Chicago, have adopted its Work.com for Vaccines platform. This tool aids in scheduling vaccination appointments and managing COVID-19 vaccine programs. With the global rollout of vaccines, agencies face logistical challenges in distribution and public communication. The Work.com for Vaccines platform provides comprehensive solutions including inventory management and outcome monitoring, facilitating efficient vaccine distribution and community health oversight.

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Salesforce has partnered with Gavi, the Vaccine Alliance, to support the distribution of approximately two billion COVID-19 vaccines across 190 countries by the end of 2021. The collaboration will leverage Salesforce's technology to create a centralized platform, enabling efficient management of vaccine requirements and access reports. This partnership is vital for ensuring equitable access to vaccines, particularly for low-income countries that need reliable data for planning doses. This initiative aligns with the global mission of COVAX, which aims to facilitate vaccine access worldwide.

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Salesforce (NYSE: CRM) has partnered with Bentley Motors to implement its cloud solutions, aiming to enhance customer engagement through a 360-degree view of customers. This initiative will connect Bentley's sales, service, and marketing teams to improve customer experience. Key features include the use of Sales Cloud, Service Cloud, and Marketing Cloud, enabling personalized communication and real-time support. Bentley is also focusing on sustainability with a goal of carbon neutrality by 2030. This strategic collaboration signifies a commitment to luxury mobility and enhanced digital engagement.

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Salesforce, the leader in CRM, has introduced Hyperforce, a revolutionary platform architecture aimed at delivering Salesforce Customer 360 services across major public clouds. Hyperforce enhances performance scalability, reduces implementation times from months to weeks, and ensures data security through encryption and localized data storage. The initiative is designed to help global companies accelerate their digital transformations as they adapt to the urgent need for digital solutions. Salesforce processes billions of customer interactions daily, illustrating its extensive market impact.

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MuleSoft has published its report titled The State of Business and IT Innovation, revealing that only 37% of organizations possess the necessary skills and technology for digital projects during the COVID-19 pandemic. Key findings indicate that 82% of employees need quick access to data for productivity, while data silos hinder digital initiatives. Challenges include disconnection of IT systems and a lack of digital skills, impacting revenue and customer experiences. The report emphasizes the need for organizations to democratize data access to accelerate digital transformation.

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Salesforce (NYSE: CRM) has launched Service Cloud Workforce Engagement, a workforce planning product designed to help service leaders manage their teams effectively in a remote work environment. With the increased volume of customer inquiries due to COVID-19, this product integrates AI to predict service demand, enabling more efficient workforce allocation. Key features include Service Forecast for Customer 360, Omnichannel Capacity Planning, and Personalized Agent Engagement, allowing for real-time adjustments and training. General availability is expected in the first half of 2021.

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Salesforce (NYSE: CRM) has launched Einstein Automate, a comprehensive workflow automation solution aimed at improving productivity for businesses across various sectors. This tool allows non-technical users to create intelligent workflows and integrate data seamlessly. The introduction addresses the growing demand for digital transformation, as only 25% of IT leaders believe their current technology fully maximizes productivity. The solution includes features like Flow Orchestrator and MuleSoft Composer, enabling faster integration and process automation.

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FAQ

What is the current stock price of Salesforce (CRM)?

The current stock price of Salesforce (CRM) is $341.7 as of January 31, 2025.

What is the market cap of Salesforce (CRM)?

The market cap of Salesforce (CRM) is approximately 327.3B.

What does Salesforce, Inc. specialize in?

Salesforce specializes in cloud-based software solutions, including customer relationship management (CRM) and various enterprise applications.

Where is Salesforce headquartered?

Salesforce is headquartered in San Francisco, California.

What is Customer 360?

Customer 360 is Salesforce's platform that integrates customer data across systems, apps, and devices to provide a unified view for sales, service, marketing, and commerce operations.

What are some of Salesforce's main products?

Salesforce's main products include Service Cloud, Marketing Cloud, Commerce Cloud, Salesforce Platform, and MuleSoft.

How does Salesforce support customer service?

Salesforce supports customer service through its Service Cloud, which provides tools and applications for enhanced customer support.

What is the Salesforce Platform?

The Salesforce Platform allows enterprises to build custom applications tailored to their specific needs.

What is MuleSoft?

MuleSoft, a part of Salesforce's offerings, provides solutions for data integration, helping connect different systems and applications.

How does Salesforce contribute to marketing automation?

Salesforce contributes to marketing automation through its Marketing Cloud, which supports digital marketing campaigns.

What financial model does Salesforce follow?

Salesforce follows a recurring revenue model, primarily driven by its subscription-based services.

How can I stay updated on Salesforce's latest news?

You can stay updated on Salesforce's latest news by following their official news releases and financial reports.
Salesforce, Inc.

NYSE:CRM

CRM Rankings

CRM Stock Data

327.33B
931.72M
2.64%
82.36%
1.41%
Software - Application
Services-prepackaged Software
Link
United States
SAN FRANCISCO