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Concentrix Corporation (NASDAQ: CNXC) is a leading global provider of customer experience (CX) solutions and technology. The company specializes in end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. Concentrix partners with clients across various industries to transform the customer experience and streamline both front and back-office operations. With a presence in over 70 countries and a diverse workforce of more than 100,000 professionals speaking 40+ languages, Concentrix ensures high-value service delivery at scale.
Concentrix serves key industry verticals including technology & consumer electronics, retail, travel & e-commerce, banking, financial services & insurance, healthcare, communications & media, automotive, and energy & public sector. Its comprehensive service offerings include CX process optimization, front- and back-office automation, analytics, and digital IT services, which have garnered trust from marquee multinational brands.
The company recently completed its strategic combination with Webhelp, further strengthening its global footprint and service capabilities. This merger has already shown promise with increased client demand for the expanded offerings. Additionally, Concentrix has been at the forefront of deploying generative AI solutions and digital innovations to enhance client outcomes.
Financially, Concentrix demonstrated strong performance in its third quarter of fiscal 2023, with revenue growth and profitability meeting expectations. The company's free cash flow increased by 32% year over year. Moving forward, Concentrix is poised for continued growth, driven by vendor consolidation trends and an expanding portfolio of generative AI solutions.
Recent achievements include being ranked 499 on the Fortune 500® list and receiving various industry awards for advancements in AI and business automation. Concentrix remains committed to delivering exceptional value to its clients and shareholders through innovative solutions and steadfast execution.
Concentrix Corporation (NASDAQ: CNXC) will announce its fiscal Q2 2021 financial results on June 23, 2021, after the market closes. A conference call to discuss these results is scheduled for June 24, 2021, at 9:00 am ET, available via webcast. Concentrix is renowned for delivering customer experience solutions globally, serving over 100 Fortune Global 500 clients.
Concentrix Corporation (NASDAQ: CNXC) announces management presentations at two upcoming investor conferences. The CEO Chris Caldwell and CFO Andre Valentine will present at the Cowen 49th Annual Technology, Media & Telecom Conference on June 3, 2021, at 9:10 AM EDT, and at the Baird 2021 Global Consumer, Technology & Services Conference on June 8, 2021, at 3:10 PM EDT. Live webcasts will be accessible via Concentrix’s website, with replays available for 90 days.
Concentrix Corporation (NASDAQ: CNXC) announced a definitive agreement to sell its insurance third-party administration operations, known as Concentrix Insurance Solutions, to Abry Partners and Hoplon Capital. The sale aims to create a standalone company to innovate within the insurance sector. The transaction is expected to close by the end of May 2021, pending regulatory approval. This strategic move allows Concentrix to focus on its core customer experience solutions. The company's financial guidance for 2021 remains unchanged, and the sale's proceeds will bolster its investment in core capabilities.
Concentrix Corporation (NASDAQ: CNXC) reported strong financial results for Q1 FY2021, with revenue reaching $1,353.3 million, a 13.9% increase from the prior year. Operating income soared to $134.9 million, representing 10% of revenue, while non-GAAP operating income rose to $176.6 million (13.1% margin). Net income grew by 69.8% to $88.8 million, and diluted EPS increased to $1.69, up 67.3%. The company anticipates above 10% constant-currency revenue growth and margins surpassing pre-COVID levels for FY2021, driven by strong demand across markets.
Concentrix Corporation (NASDAQ: CNXC) will release its fiscal Q1 2021 financial results after market close on March 24, 2021. The company will hold a conference call on March 25, 2021, at 9:00 AM ET to discuss these results. Concentrix is a leading provider of customer experience solutions, working with over 95 Global Fortune 500 clients. Their services span various industries, including technology, retail, finance, and healthcare.
Concentrix (Nasdaq: CNXC) has launched VOC Essentials, a cost-effective solution aimed at enhancing the Voice of the Customer (VOC) experience. Available since February 9, 2021, this platform integrates advanced SaaS technology with customer engagement best practices to deliver real-time feedback and actionable insights. Key functionalities include AI-powered analytics, open-end analysis for at-risk customers, and real-time reporting for quicker issue resolution. Targeting industries like financial services, telecom, and retail, VOC Essentials aims to improve customer loyalty while reducing operational costs.
Concentrix Corporation (NASDAQ: CNXC) reported a 7.3% revenue increase to $1,300.9 million for Q4 2020, compared to $1,212.8 million in Q4 2019. Operating income rose 18.4% to $120.2 million. Full-year revenue was $4,719.5 million, a slight 0.2% increase from 2019, with net income growing 40.6% to $164.8 million. Despite growth, non-GAAP operating income and adjusted EBITDA declined compared to the previous year. CEO Chris Caldwell expressed optimism about 2021, citing opportunities for innovation and value creation for shareholders.
Concentrix Corporation (NASDAQ: CNXC) will announce its fourth quarter and full year fiscal 2020 financial results on January 11, 2021, after market close. A conference call is scheduled for January 12, 2021, at 9:00 am ET to discuss these results. The call will be available via a live webcast in the Investor Relations section of the Concentrix website, with a replay accessible afterward. Concentrix is a global leader in customer experience solutions, serving over 95 Global Fortune 500 clients across various industries.
Concentrix Corporation (NASDAQ: CNXC), a global leader in customer experience (CX) solutions, has successfully separated from SYNNEX Corporation as of December 1, 2020. This marks its debut as an independent publicly traded company. Concentrix boasts approximately $4.7 billion in annual revenue and serves over 95 Global Fortune 500 clients across more than 275 global locations. The separation allows the company to pursue innovations and investments to enhance client and shareholder value. Regular trading under the ticker CNXC commenced on the same date.