Consolidated Communications Enhances Managed Services Suite

Rhea-AI Summary

Consolidated Communications (NASDAQ: CNSL) has enhanced its Managed IT Services suite, improving efficiency and scalability for businesses. Recent updates include added functionalities and white glove support for services such as Microsoft 365, Managed Mobile, and Disaster Recovery. These upgrades aim to provide 24/7 expert customer service and meet compliance standards. With disaster recovery gaining importance due to extreme weather, these enhancements are positioned to help businesses reduce downtime and IT costs.

Positive

• Enhanced Managed IT Services suite with new functionalities.
• Focus on 24/7 customer support and efficiency.
• Acronis Backup recognized in Gartner's Magic Quadrant, enhancing service credibility.

Negative

• None.

Enhanced Managed IT Services boost efficiency and deliver scalable solutions for businesses

MATTOON, Ill.--(BUSINESS WIRE)-- Consolidated Communications (NASDAQ: CNSL) a leading broadband and business communications provider, has completed a range of enhancements to their Managed IT Services suite, delivering even more value and a better experience for businesses.

In recent months, Consolidated has added new functionality and white glove support to bolster its robust Managed IT Services offering, including Microsoft 365, Managed Desktop Network & Server, Managed Mobile, and Acronis Backup and Disaster Recovery. These enhancements deliver 24/7 expert customer service, and the tools and knowledge that come with decades of experience, including: support for desktops, servers, network gear and mobile devices. Consolidated’s Managed IT Services are built to support and operate in regulated and compliant environments, for businesses of all sizes.

“Every business is trying to increase productivity and efficiency, and that’s exactly what we’re offering,” said Travis Graham, vice president of commercial product for Consolidated. “Consolidated’s Managed IT Services provide a truly outstanding customer service experience that is reliable, affordable, and allows companies to focus on growth and meeting their business objectives and obligations to their customers.”

The newly enhanced Acronis Backup and Disaster Recovery provide customers with the best way to protect their businesses in the cloud, avoid costly downtime, reduce IT costs and restore from anywhere. In the wake of 2021’s extreme weather including wildfires, hurricanes and tornadoes, disaster recovery is critical for businesses of every size. Acronis was recognized by industry experts at Gartner, Inc. as Visionary¹ in their Gartner 2020 Magic Quadrant for Backup and Disaster Recovery solutions.

As a full-service Managed IT Services provider, Consolidated’s enhanced offerings provide a complete wrap-around suite to SD-WAN, Cloud Secure and the award-winning ProConnect Unified Communications.

About Consolidated Communications

Consolidated Communications Holdings, Inc. (NASDAQ: CNSL) is dedicated to moving people, businesses and communities forward by delivering the latest reliable communications solutions. Consumers, businesses and wireless and wireline carriers depend on Consolidated for a wide range of high-speed internet, data, phone, security, cloud and wholesale carrier solutions. With a network spanning more than 50,000 fiber route miles, Consolidated is a top 10 U.S. fiber provider, turning technology into solutions that are backed by exceptional customer support. Learn more at consolidated.com. Connect with us on social media.

¹ https://www.acronis.com/en-us/blog/posts/gartner-2020-magic-quadrant-recognizes-acronis-visionary/

View source version on businesswire.com: https://www.businesswire.com/news/home/20211227005016/en/

Nicole Elton, Consolidated Communications

510-316-1430, nicole.elton@consolidated.com

Jennifer Spaude, Consolidated Communications

507-386-3765, jennifer.spaude@consolidated.com

Source: Consolidated Communications

FAQ

What enhancements have been made to CNSL's Managed IT Services?

CNSL has added functionalities and white glove support to its Managed IT Services suite, including services like Microsoft 365, Managed Desktop, and Disaster Recovery.

How does CNSL's Managed IT Services benefit businesses?

The services boost efficiency, scalability, and reduce downtime, providing reliable 24/7 customer support.

Why is disaster recovery important for CNSL's clients?

Due to recent extreme weather events, disaster recovery is critical to help businesses avoid downtime and IT costs.

What recognition did Acronis Backup receive?

Acronis Backup was recognized as a Visionary in Gartner's 2020 Magic Quadrant for Backup and Disaster Recovery solutions.

How can CNSL's Managed IT Services help with compliance?

CNSL's services are built to support and operate in regulated and compliant environments for businesses of all sizes.