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CenterPoint Energy Winter Storm Enzo Update: More than 99.9 percent of customers continue to have power across Greater Houston area; Crews continuing to respond to scattered customer outages and prepare for coldest overnight temperatures of the year

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CenterPoint Energy (CNP) reports successful management of Winter Storm Enzo's impact across its Texas service area, with more than 99.9% of customers maintaining power as of 9 p.m. Tuesday. The company has restored service to approximately 28,500 customers since midnight and mobilized about 3,000 frontline workers, including local crews, contractors, and mutual aid personnel.

The company has implemented several key response measures, including deploying four temporary generation units to local warming centers, conducting outreach to critical care customers, and coordinating with government officials. Despite the storm's exit, sub-freezing temperatures are expected to persist overnight, and crews continue to address scattered outages and prepare for potential impacts from the deep freeze.

CenterPoint Energy (CNP) riporta una gestione efficace dell'impatto della Tempesta Invernale Enzo nella sua area di servizio in Texas, con oltre il 99,9% dei clienti che mantiene l'energia elettrica fino alle ore 21:00 di martedì. L'azienda ha ripristinato il servizio a circa 28.500 clienti dalla mezzanotte e ha mobilitato circa 3.000 lavoratori di prima linea, comprese squadre locali, appaltatori e personale di aiuto reciproco.

L'azienda ha implementato diverse misure chiave in risposta, tra cui il dispiegamento di quattro unità di generazione temporanee nei centri di riscaldamento locali, attività di assistenza ai clienti con cure critiche e coordinamento con le autorità governative. Nonostante l'uscita della tempesta, si prevede che le temperature sotto lo zero persisteranno durante la notte e le squadre continuano a affrontare interruzioni sparse e a prepararsi per i potenziali impatti del grande freddo.

CenterPoint Energy (CNP) informa sobre la exitosa gestión del impacto de la Tormenta Invernal Enzo en su área de servicio en Texas, con más de 99.9% de los clientes manteniendo la energía eléctrica hasta las 9 p.m. del martes. La compañía ha restaurado el servicio a aproximadamente 28,500 clientes desde la medianoche y ha movilizado a cerca de 3,000 trabajadores en primera línea, incluidos equipos locales, contratistas y personal de ayuda mutua.

La empresa ha implementado varias medidas clave de respuesta, incluyendo el despliegue de cuatro unidades de generación temporales en centros de calefacción locales, realizando acercamientos a clientes de atención crítica y coordinando con funcionarios del gobierno. A pesar de la salida de la tormenta, se espera que las temperaturas bajo cero persistan durante la noche y los equipos continúan abordando interrupciones dispersas y preparándose para los posibles impactos del intenso frío.

CenterPoint Energy (CNP)는 텍사스 서비스 지역 내 겨울 폭풍 엔조의 영향을 성공적으로 관리하고 있으며, 99.9% 이상의 고객이 전기를 유지하고 있다고 보고했습니다. 화요일 오후 9시 기준으로. 회사는 자정 이후 약 28,500명의 고객에게 서비스를 복구했으며, 현장 근무자 약 3,000명, 즉 지역 팀, 계약자 및 상호 지원 인력을 동원했습니다.

회사는 지역 난방 센터에 네 대의 임시 발전 장치를 배치하고, 중증 환자를 위한 고객 outreach를 실시하며, 정부 관계자와 조율하는 등 여러 주요 대응 조치를 시행했습니다. 폭풍이 지나간 후에도 영하의 기온이 밤새 지속될 것으로 예상되며, 직원들은 흩어져 있는 정전 문제를 해결하고 심한 추위로 인한 잠재적 영향에 대비하고 있습니다.

CenterPoint Energy (CNP) fait état d'une gestion réussie de l'impact de la tempête hivernale Enzo dans sa zone de service au Texas, avec plus de 99,9 % des clients gardant l'électricité jusqu'à 21 heures mardi. L'entreprise a restauré le service pour environ 28 500 clients depuis minuit et a mobilisé environ 3 000 travailleurs de première ligne, y compris des équipes locales, des sous-traitants et du personnel de soutien mutuel.

La société a mis en œuvre plusieurs mesures de réponse clés, notamment le déploiement de quatre unités de production temporaires dans des centres de chauffage locaux, des contacts avec les clients de soins critiques et une coordination avec les autorités gouvernementales. Malgré le départ de la tempête, des températures négatives sont attendues durant la nuit, et les équipes continuent de gérer les pannes dispersées et de se préparer aux impacts potentiels du grand froid.

CenterPoint Energy (CNP) berichtet über die erfolgreiche Bewältigung der Auswirkungen des Wintersturms Enzo in seinem Servicegebiet in Texas, wobei über 99,9% der Kunden den Strom bis Dienstag um 21 Uhr aufrechterhalten. Das Unternehmen hat seit Mitternacht den Service für etwa 28.500 Kunden wiederhergestellt und etwa 3.000 Frontarbeitnehmer, darunter lokale Teams, Auftragnehmer und freiwillige Helfer mobilisiert.

Das Unternehmen hat mehrere wichtige Maßnahmen zur Reaktion umgesetzt, darunter den Einsatz von vier temporären Generatoreinheiten in lokalen Wärmezentren, die Kontaktaufnahme mit kritischen Pflegekunden und die Koordination mit Regierungsbehörden. Trotz des Abzugs des Sturms wird erwartet, dass die Temperaturen unter Null über Nacht anhalten, und die Teams setzen ihre Arbeit bei verteilten Stromausfällen fort und bereiten sich auf mögliche Auswirkungen der Kältefront vor.

Positive
  • 99.9% of customers maintained power during severe winter storm
  • Successfully restored power to 28,500 customers within 21 hours
  • Efficient mobilization of 3,000 frontline workers for storm response
Negative
  • None.

As of 9 p.m. on Tuesday, CenterPoint crews have restored approximately 28,500 customers since midnight and continue safely responding to scattered customer outages

To ensure public safety, CenterPoint continues to urge everyone to stay off roads to help prevent potential accidents and outages

To support other states and communities, CenterPoint has released mutual aid workers to their home states 

HOUSTON, Jan. 21, 2025 /PRNewswire/ -- With Winter Storm Enzo's exit from CenterPoint Energy's Texas service area, its sub-freezing temperatures will persist tonight across the Greater Houston area. CenterPoint shared that more than 99.9 percent of its customers continue to have power and receive normal electric service as of 9 p.m. on Tuesday. Over the last 21 hours, CenterPoint crews and contractors have been responding to scattered outages as they occur and will continue working to address potential impacts from the deep freeze expected overnight and into Wednesday morning. 

Since Winter Storm Enzo began impacting the Greater Houston area last night, approximately 28,500 customers across CenterPoint's 12-county service area have been restored since 12:01 a.m. As part of its preparation plan, CenterPoint mobilized approximately 3,000 local frontline workers, contractors, and mutual aid personnel to respond to the historic storm. Tonight, CenterPoint has released those mutual aid workers to return to their home states. 

"While we're encouraged that the actions that we've taken to prepare for this winter storm season mitigated the number of overall outages so far, our team remains vigilant and will continue safely responding to any potential overnight impacts. We want to thank those customers who were impacted by Winter Storm Enzo for their patience as we worked to restore them. We also want to thank those mutual aid workers who traveled from as far away as Virginia, North Carolina and Florida to help us prepare for this storm," said Darin Carroll, Senior Vice President of CenterPoint's Electric Business.

CenterPoint Preparation and Response to Winter Storm Enzo
As of 9 p.m. on Tuesday, CenterPoint's preparation and response actions include:

  • Deploying frontline electric workers: CenterPoint workers and local contractors will continue responding to impacts of the winter storm and restoring power to customers. On Tuesday, CenterPoint released mutual aid workers to their home states.

  • Supporting local communities with temporary generation to temporary warming centers: Deploying four small temporary generation units to provide power to local warming centers amid freezing temperatures.

  • Keeping customers informed: Sharing safety and preparedness information and resources with CenterPoint customers through direct outreach, social media and other platforms.

  • Conducting outreach to critical care customers: Reaching out to identified Critical Care Residential and Chronic Condition Residential electric customers by email, phone and/or text.

  • Coordinating with government officials: Providing regular updates to government officials on preparation and response activities to coordinate customer support.

Important information for electric customers 
CenterPoint electric customers are encouraged to enroll in the company's Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, text or email. Customers can also stay up to date with CenterPoint's new and improved, cloud-based Outage Tracker, available in English and Spanish, which allows customers to see outages by county, city and zip code. 

In addition, customers can get the latest information on CenterPoint's preparedness and response efforts, view important safety tips and access the company's 2025 Winter Energy Guide by visiting CenterPointEnergy.com/StormCenter. Customers can also follow @CenterPoint_TX to receive the most up-to-date information on the company's operations in the Greater Houston area and across Texas. 

For the latest weather information for the Greater Houston area, see updates from the National Weather Service Forecast Office in Houston/Galveston at weather.gov/hgx.  

For more information, contact
Communications
Media.Relations@CenterPointEnergy.com

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/centerpoint-energy-winter-storm-enzo-update-more-than-99-9-percent-of-customers-continue-to-have-power-across-greater-houston-area-crews-continuing-to-respond-to-scattered-customer-outages-and-prepare-for-coldest-overnight-tempe-302356921.html

SOURCE CenterPoint Energy

FAQ

How many customers did CenterPoint Energy (CNP) restore during Winter Storm Enzo?

CenterPoint Energy restored approximately 28,500 customers since midnight across its 12-county service area during Winter Storm Enzo.

What percentage of CenterPoint Energy (CNP) customers maintained power during Storm Enzo?

More than 99.9% of CenterPoint Energy customers continued to have power and receive normal electric service during Winter Storm Enzo.

How many workers did CNP mobilize for Winter Storm Enzo response?

CenterPoint Energy mobilized approximately 3,000 local frontline workers, contractors, and mutual aid personnel to respond to the storm.

What emergency measures did CNP implement during Winter Storm Enzo?

CNP deployed four temporary generation units to warming centers, conducted outreach to critical care customers, coordinated with government officials, and maintained continuous customer communication through various channels.

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