As temperatures drop, CenterPoint Energy continues mobilizing response efforts for Winter Storm Enzo projected to impact the Greater Houston area Monday evening
CenterPoint Energy (CNP) is preparing for Winter Storm Enzo, expected to impact the Greater Houston area starting Monday evening. The company has secured 1,200 additional mutual aid workers and is setting up three staging sites to support potential restoration efforts.
The National Weather Service has upgraded to a Winter Storm Warning for Southeast Texas from 6 p.m. Monday through 6 p.m. Tuesday. ERCOT issued a Weather Watch from Monday to Wednesday due to extreme cold weather, though grid conditions are expected to remain normal.
The company has implemented its cold weather readiness plan, including infrastructure winterization across Texas and securing additional call center resources. CenterPoint serves 2.8 million electric customers and has established multiple communication channels, including their Storm Center and Power Alert Service®, to keep customers informed during the weather event.
CenterPoint Energy (CNP) si sta preparando per la tempesta invernale Enzo, che si prevede colpirà l'area metropolitana di Houston a partire dalla sera di lunedì. L'azienda ha assicurato 1.200 lavoratori di supporto aggiuntivi e sta allestendo tre siti di stoccaggio per sostenere i potenziali sforzi di ripristino.
Il Servizio Meteorologico Nazionale ha aggiornato a un Avviso di Tempesta Invernale per il Texas sudorientale dalle 18:00 di lunedì alle 18:00 di martedì. ERCOT ha emesso un Avviso Meteorologico da lunedì a mercoledì a causa di condizioni di freddo estremo, anche se si prevede che le condizioni della rete rimangano normali.
L'azienda ha attuato il suo piano di preparazione per il freddo, che include la messa invernale delle infrastrutture in Texas e il potenziamento delle risorse del centro chiamate. CenterPoint serve 2,8 milioni di clienti elettrici e ha istituito diversi canali di comunicazione, inclusi il loro Centro Tempeste e il Servizio di Allerta Elettrica®, per mantenere i clienti informati durante l'evento meteorologico.
CenterPoint Energy (CNP) se está preparando para la tormenta invernal Enzo, que se espera que impacte el área metropolitana de Houston a partir de la noche del lunes. La compañía ha asegurado 1,200 trabajadores de ayuda mutua adicionales y está estableciendo tres sitios de acopio para apoyar los posibles esfuerzos de restauración.
El Servicio Meteorológico Nacional ha emitido una Advertencia de Tormenta Invernal para el sureste de Texas desde las 6 p.m. del lunes hasta las 6 p.m. del martes. ERCOT emitió una Supervisión Meteorológica de lunes a miércoles debido al clima extremadamente frío, aunque se espera que las condiciones de la red permanezcan normales.
La empresa ha implementado su plan de preparación para el frío, que incluye la invernización de infraestructuras en Texas y la obtención de recursos adicionales para el centro de llamadas. CenterPoint atiende a 2.8 millones de clientes eléctricos y ha establecido múltiples canales de comunicación, incluido su Centro de Tormentas y el Servicio de Alerta de Energía®, para mantener informados a los clientes durante el evento meteorológico.
CenterPoint Energy (CNP)는 월요일 저녁부터 휴스턴 대도시 지역에 영향을 미칠 것으로 예상되는 겨울 폭풍 엔조를 대비하고 있습니다. 이 회사는 1,200명의 추가 상호 지원 인력을 확보하였으며, 복구 노력을 지원하기 위해 세 개의 집결지를 설정하고 있습니다.
국립 기상청(National Weather Service)은 월요일 오후 6시부터 화요일 오후 6시까지 남동부 텍사스에 대해 겨울 폭풍 경고를 발령했습니다. ERCOT는 혹독한 추위로 인한 기상 감시를 월요일부터 수요일까지 발령했지만, 전력망 상태는 정상으로 유지될 것으로 예상됩니다.
회사는 텍사스 전역의 인프라 동결 대비와 추가 콜 센터 리소스 확보를 포함한 한랭 기후 준비 계획을 시행했습니다. CenterPoint는 280만 명의 전기 고객에게 서비스를 제공하며, 고객들이 기상 이벤트 동안 정보를 받을 수 있도록 폭풍 센터 및 전력 경고 서비스®를 포함한 여러 커뮤니케이션 채널을 구축했습니다.
CenterPoint Energy (CNP) se prépare à la tempête hivernale Enzo, qui devrait toucher la grande région de Houston à partir de lundi soir. L'entreprise a sécurisé 1 200 travailleurs d'entraide supplémentaires et met en place trois lieux de rassemblement pour soutenir les éventuels efforts de restauration.
Le Service Météorologique National a émis une Alerte Tempête Hivernale pour le sud-est du Texas de 18 heures lundi à 18 heures mardi. ERCOT a émis une Surveillance Météorologique de lundi à mercredi en raison d'un froid extrême, bien que les conditions du réseau devraient rester normales.
L'entreprise a mis en œuvre son plan de préparation pour le temps froid, y compris la mise en hivernation des infrastructures au Texas et la sécurisation de ressources supplémentaires pour le centre d'appels. CenterPoint dessert 2,8 millions de clients électriques et a établi plusieurs canaux de communication, y compris son Centre Tempête et le Service d'Alerte Électrique®, pour informer les clients durant l'événement météorologique.
CenterPoint Energy (CNP) bereitet sich auf den Wintersturm Enzo vor, der voraussichtlich ab Montagabend das Großraum-Houston betreffen wird. Das Unternehmen hat 1.200 zusätzliche Unterstützungsarbeiter gesichert und richtet drei Bereitstellungsorte ein, um mögliche Wiederherstellungsmaßnahmen zu unterstützen.
Der Nationale Wetterdienst hat eine Wintersturmwarnung für den Südosten von Texas von Montag, 18:00 Uhr, bis Dienstag, 18:00 Uhr, ausgegeben. ERCOT hat von Montag bis Mittwoch eine Wetterwarnung wegen extrem kaltem Wetter herausgegeben, obwohl die Bedingungen im Netz voraussichtlich normal bleiben werden.
Das Unternehmen hat seinen Plan zur Vorbereitung auf kalte Witterung umgesetzt, einschließlich der Winterisierung der Infrastruktur in Texas und der Sicherstellung zusätzlicher Ressourcen für das Call-Center. CenterPoint bedient 2,8 Millionen Stromkunden und hat mehrere Kommunikationskanäle eingerichtet, darunter ihr Sturmzentrum und den Power Alert Service®, um die Kunden während des Wetterereignisses informiert zu halten.
- Proactive preparation with 1,200 additional mutual aid workers secured
- Comprehensive winter readiness plan implemented including infrastructure winterization
- Multiple emergency response staging sites established
- Enhanced customer communication systems and additional call center resources in place
- Potential service disruptions due to severe winter weather conditions
- Risk of increased operational costs due to emergency response measures
- Possible strain on infrastructure from extreme weather conditions
Insights
This proactive mobilization by CenterPoint Energy demonstrates robust emergency preparedness, with 1,200 mutual aid workers being deployed and three staging sites established. The infrastructure protection measures are particularly critical given the 2.8 million electric customers served in a region historically vulnerable to winter storm disruptions. The activation of emergency operations and pre-positioning of resources indicates a well-coordinated response strategy.
The company's winterization efforts and infrastructure reinforcement, combined with ERCOT's Weather Watch, suggest serious preparations to maintain grid stability during projected peak demand. However, the timing of Winter Storm Enzo coinciding with freezing temperatures creates elevated risks for power infrastructure. Historical data from similar events suggests possible widespread disruptions if ice accumulation occurs on power lines.
From an operational standpoint, the pre-deployment of resources and establishment of multiple staging sites significantly reduces potential restoration times. The coordination with local emergency responders and enhanced call center capacity demonstrates a comprehensive approach to crisis management.
The implementation of CenterPoint's cold weather readiness plan represents a multi-layered emergency response framework. The upgrade from Winter Storm Watch to Warning by the National Weather Service heightens the operational significance of these preparations. The company's three-pronged approach - infrastructure protection, resource mobilization and public communication - aligns with best practices in utility emergency management.
The strategic positioning of response teams and establishment of staging sites optimizes geographic coverage for rapid response. The addition of supplementary call center resources addresses a critical vulnerability often exposed during severe weather events. The emphasis on customer safety protocols and CO poisoning awareness demonstrates proper risk mitigation strategies.
While the preparations appear comprehensive, the true test will be the system's resilience during peak stress conditions. The coordination with ERCOT and local authorities provides essential redundancy in emergency response capabilities.
Forecasts converge on freezing precipitation and accumulation across
Three staging sites set-up and approximately 1,200 additional mutual aid workers set to arrive tomorrow to support potential restoration efforts
CenterPoint to activate its emergency operations center Monday afternoon ahead of the projected start of precipitation
CenterPoint urges customers and the public to be weather alert and have a plan to stay safe and warm through freezing temperatures and precipitation
The company has secured an additional 1,200 mutual aid workers to support potential restoration efforts. CenterPoint's emergency operations center will be activated Monday evening ahead of the projected arrival of wintry precipitation and the company is standing up three staging sites and pre-positioning crews across its service territory to respond, if needed, as safely and as quickly as possible.
CenterPoint's Emergency Preparedness and Response, Meteorology and Operations teams will remain on alert throughout the Martin Luther King, Jr. holiday weekend and continue to utilize in-house and third-party weather modeling and historical data from previous weather events to plan for all potential impacts to CenterPoint's system.
In preparation for the mixture of snow, sleet and freezing rain anticipated to impact the region, the National Weather Service has upgraded the Winter Storm Watch to a Winter Storm Warning for
On Friday, ERCOT issued a Weather Watch from Monday to Wednesday due to extreme cold weather across the ERCOT region, higher electrical demand and the potential for lower reserves. At this time, according to ERCOT, grid conditions are expected to be normal, but CenterPoint teams remain ready to respond if that should change.
"As our CenterPoint teams stand up these staging sites and begin onboarding approximately 1,200 mutual assistance workers who've answered the call to support potential restoration efforts, we continue to diligently monitor the weather and our systems and prepare for potential impact. We want our customers to be confident in the numerous cold weather preparations CenterPoint has already executed from our winter readiness plan and to know we have plans in place to support their communities during this week's forecasted severe weather. We also want to urge our customers to stay weather alert, have an emergency plan in place and take steps now to prepare, especially customers who rely on life-sustaining equipment," said Darin Carroll, Senior Vice President of CenterPoint's Electric Business.
Cold weather preparations
The company has a cold weather readiness plan in place and has performed a series of proactive pre-winter preparedness actions to strengthen and winterize its infrastructure across
Stay informed before, during and after the storm with CenterPoint's Storm Center, Power Alert Service® and the CenterPoint Texas X account
CenterPoint is encouraging all customers to prepare and have a plan to stay safe during Winter Storm Enzo. Customers can read the latest news on CenterPoint's preparedness and response efforts, view important safety tips and access the company's 2025 Winter Energy Guide by visiting CenterPointEnergy.com/StormCenter.
While CenterPoint continues to provide information around this weather event to its 2.8 million electric customers, including those designated as critical care, the company also encourages all electric customers to enroll in the company's Power Alert Service® to receive winter storm outage details, estimated restoration times and customer-specific restoration updates by phone call, text or email.
Customers can also follow @CenterPoint_TX to receive the most up-to-date information on the company's operations in the
For the latest weather information for the
Safety reminders
CenterPoint reminds customers to stay safe during and after winter storms:
- Downed power lines: Stay at least 35 feet away from downed power lines and report them to CenterPoint at 713-207-2222. Be especially mindful of downed lines that could be hidden and treat all downed lines as if they are energized.
- Work crew safety: Be cautious around work crews and give them plenty of room to safely assess damage and make repairs.
- Portable generators: Only use a portable generator in a well-ventilated area and never run it inside or in a garage to avoid carbon monoxide (CO) fumes, which can be deadly.
- Use space heaters safely: Make sure space heaters have an automatic shut-off, and keep children, pets and all items at least three feet away from it. A space heater that uses natural gas, propane or wood should be vented to the outside. Stoves and ovens should never be used for space heating.
- Electric system safety: Never connect a portable electric generator directly to a building's electrical system during a power outage; electricity could back-feed into the power lines, potentially endangering CenterPoint workers.
- Preserving food during outages: Avoid opening freezers and refrigerators during outages to preserve food.
- Natural gas safety: Natural gas is odorized with a distinctive, strong odor, often compared to rotten eggs or sulfur. If a natural gas odor is detected inside a home or building, leave immediately on foot. Do not use electric switches, telephones (including cell phones), or anything that could cause a spark. Once in a safe location, call both CenterPoint Energy and 911. Do not use email or the Internet to report the leak and never attempt to repair a natural gas leak yourself—leave all repairs to trained technicians. For leaks outside, leave the area on foot and move in an upwind direction away from the leak or vapor cloud to a location where the smell of gas is no longer present. Warn others to stay away from the leak and abandon any equipment being used in or near the area. Once in a safe location, call both CenterPoint and 911 to report the leak.
- Know the signs of CO poisoning: Early symptoms such as headache and fatigue are similar to the flu, but without a fever. Continued CO exposure can lead to more severe headaches, dizziness, nausea, difficulty thinking clearly and fainting. If everyone in a household is experiencing these symptoms, it could be CO poisoning. If symptoms suggest CO poisoning, leave the area immediately, get fresh air and call 911.
- Gas meter maintenance: Remove large icicles hanging over meter assemblies and appliance vents. Use a broom – not a shovel – to clear snow from the meter. If the gas meter is encased in ice, do not attempt to melt and/or chip the ice, as this could cause damage to the meter. Allow the ice to melt on its own.
- Call before digging: Call 811 to locate utility lines prior to digging on a property.
For more information, contact
Communications
Media.Relations@CenterPointEnergy.com
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SOURCE CenterPoint Energy
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