Health Net Providing Special Assistance to Members Affected by Ongoing Winter Storms

Rhea-AI Summary

Health Net is assisting members in Contra Costa, Riverside, San Diego, and Yolo counties during the declared state of emergency due to winter storms. Key measures include providing emergency supplies of prescription medications, access to telehealth services at no cost, and mental health support through MHN's hotline available 24/7. Members can refill prescriptions at their original pharmacies or call for assistance if closed. Healthcare providers may contact Health Net for emergency prescription refill guidelines and approvals. The company, a subsidiary of Centene Corporation (NYSE: CNC), emphasizes the importance of maintaining access to healthcare services during this crisis.

Positive

• Emergency prescription refill support for members affected by winter storms.
• No-cost access to telehealth services during the state of emergency.
• 24/7 mental health support available to assist members in coping.

Negative

• None.

Health Net Assisting Members in Contra Costa, Riverside, San Diego and Yolo Counties During State of Emergency

SACRAMENTO, Calif., April 22, 2023 /PRNewswire/ -- In response to Gov. Gavin Newsom's declared state of emergency in Contra Costa, Riverside, San Diego and Yolo counties, Health Net is providing special assistance to assist members affected by the ongoing winter storms. Health Net wants to ensure its members have access to essential prescription medications, critical Health Net information and other healthcare services should their services be interrupted.

Prescription Information

• During the duration of the state of emergency, members in Contra Costa, Riverside, San Diego and Yolo counties affected by the ongoing winter storms can obtain an emergency supply from the drug store where they originally filled their prescription.
• If their drug store is closed, members can call Health Net at 1-800-400-8987 for assistance.

Help with Coping
Health Net members can also call MHN for coping support. MHN can offer referrals to mental health counselors, local services or phone consultations. These services can help members cope with grief, stress, or trauma related to the ongoing winter storms. MHN operates their hotline 24 hours a day, seven days a week and can be reached at 1-800-227-1060.

Video Medical Appointments
If members cannot reach their primary care provider during a declared state of emergency, Health Net provides access to telehealth services at no cost. To make an appointment, members should reference the back of their Health Net ID card for more information on how to access telehealth services. Members can find this same information by registering with and logging on to HealthNet.com.

Information for Healthcare Providers
Doctors and nurse practitioners can call Health Net at 1-800-641-7761 for help with:

• Emergency prescription refill guidelines
• Escalating approvals to reduce approval turnaround times
• Approval for out-of-network treatments when in-network resources are unavailable

Other Important Information
Depending on how long the members need additional assistance, Health Net may take additional steps to ensure its members have access to necessary healthcare services.

About Health Net   

At Health Net, we believe every person deserves a safety net for their health, regardless of age, income, employment status or current state of health. Founded in California more than 40 years ago, we're dedicated to transforming the health of our community, one person at a time. Today, Health Net's 2,600 employees and 90,000 network providers serve 3 million members. That's nearly 1 in 12 Californians. We provide health plans for individuals, families, businesses of every size and people who qualify for Medi-Cal or Medicare — Coverage for Every Stage of Life™. Health Net also offers access to substance abuse programs, behavioral health services, employee assistance programs and managed health care products related to prescription drugs. We offer these health plans and services through Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a Fortune 25 company that offers affordable and high-quality products to nearly 1 in 15 individuals across the nation. For more information, visit www.HealthNet.com. 

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SOURCE Health Net

FAQ

What assistance is Health Net providing in response to the winter storms?

Health Net is providing emergency prescription refills, telehealth services at no cost, and mental health support for members in affected counties.

What counties are covered by Health Net's assistance during the state of emergency?

The counties covered are Contra Costa, Riverside, San Diego, and Yolo.

How can Health Net members access emergency prescriptions?

Members can obtain emergency supplies at their original pharmacy or call Health Net for assistance if their pharmacy is closed.

What is the hotline number for Health Net's mental health support?

Members can reach MHN for mental health support at 1-800-227-1060.

What is the stock symbol for Centene Corporation?

The stock symbol for Centene Corporation is CNC.