Health Net Providing Special Assistance to Members Affected by Wildfires

Rhea-AI Summary

In response to Governor Newsom's state of emergency in Mariposa County, Health Net is assisting its members affected by wildfires. The company is ensuring access to essential prescription medications and healthcare services to help members cope with stress or trauma. Members can obtain emergency supplies from their pharmacies, access telehealth services at no cost, and receive mental health support through MHN. Health Net is committed to providing necessary healthcare services during this crisis.

Positive

• Access to emergency prescription supplies for affected members.
• Free telehealth services for members unable to reach primary care providers.
• 24/7 mental health support available through MHN.

Negative

• None.

Health Net Assisting Members in Mariposa County During State of Emergency

SACRAMENTO, Calif., July 26, 2022 /PRNewswire/ -- In response to Gov. Gavin Newsom's declared state of emergency in Mariposa County, Health Net is providing special assistance to ensure its members affected by the ongoing wildfire have access to essential prescription medications and other healthcare services to help them cope with grief, loss, stress or trauma.

Prescription Information

• During evacuations, members in Mariposa County affected by the wildfire can obtain an emergency supply from the drug store where they originally filled their prescription.
• If their drug store is closed, members can call Health Net at 1-800-400-8987 for assistance.

Help with Coping

Health Net members can also call MHN for coping support. MHN can offer referrals to mental health counselors, local services, or phone consultations. These services can help members cope with grief, stress, or trauma related to the wildfires. MHN operates their hotline 24 hours a day, seven days a week and can be reached at 1-800-227-1060.

Video Medical Appointments

If members cannot reach their primary care provider during a declared state of emergency, Health Net provides access to telehealth services at no cost. To make an appointment, members should reference the back of their Health Net ID card for more information on how to access telehealth services. Members can find this same information by registering with and logging on to HealthNet.com

Information for Healthcare Providers

Doctors and nurse practitioners can call Health Net at 1-800-641-7761 for help with:

• Emergency prescription refill guidelines
• Escalating approvals to reduce approval turnaround times
• Approval for out-of-network treatments when in-network resources are unavailable

Other Important Information

Depending on how long the members need additional assistance, Health Net may take additional steps to ensure its members have access to necessary healthcare services as necessary.

About Health Net:

At Health Net, we believe every person deserves a safety net for their health, regardless of age, income, employment status or current state of health. Founded in California more than 40 years ago, we're dedicated to transforming the health of our community, one person at a time. Today, Health Net's 2,600 employees and 90,000 network providers serve 3 million members. That's nearly 1 in 12 Californians. We provide health plans for individuals, families, businesses of every size and people who qualify for Medi-Cal or Medicare — Coverage for Every Stage of Life™. Health Net also offers access to substance abuse programs, behavioral health services, employee assistance programs and managed health care products related to prescription drugs. We offer these health plans and services through Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a Fortune 25 company that offers affordable and high-quality products to nearly 1 in 15 individuals across the nation. For more information, visit www.HealthNet.com.

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SOURCE Centene / Health Net

FAQ

What assistance is Health Net providing to members during the Mariposa County state of emergency?

Health Net is providing emergency prescription supplies, telehealth services at no cost, and 24/7 mental health support for members affected by wildfires.

How can Health Net members access their medications during the emergency?

Members can obtain emergency supplies from their original drug store or call Health Net for assistance if their pharmacy is closed.

What is the contact number for mental health support offered by Health Net?

Members can reach MHN for mental health support at 1-800-227-1060.

Are telehealth services available for Health Net members in Mariposa County?

Yes, Health Net offers telehealth services at no cost for members during the state of emergency.