Health Net Providing Special Assistance to Members Affected by Tropical Storm Hilary in Siskiyou County

Rhea-AI Summary

Health Net provides special assistance to members affected by Tropical Storm Hilary in Siskiyou County

Positive

• Health Net ensures access to essential prescription medications and healthcare services during the state of emergency
• Members can obtain emergency supply from their drug store or call Health Net for assistance
• MHN offers coping support for mental health
• Access to telehealth services provided at no cost
• Health Net assists healthcare providers with emergency prescription refill guidelines

Negative

• None.

Health Net Assisting Members in Siskiyou County During State of Emergency

SACRAMENTO, Calif., Sept. 13, 2023 /PRNewswire/ -- In response to Gov. Gavin Newsom's declared state of emergency in Siskiyou County, Health Net is providing special assistance to assist members affected as a result of Tropical Storm Hilary. Health Net wants to ensure its members have access to essential prescription medications, critical Health Net information and other healthcare services should their services be interrupted.

Prescription Information

• During the duration of the state of emergency, members in Siskiyou County affected as a result of Tropical Storm Hilary can obtain an emergency supply from the drug store where they originally filled their prescription.
• If their drug store is closed, members can call Health Net at 1-800-400-8987 for assistance.

Help with Coping
Health Net members can also call MHN for coping support. MHN can offer referrals to mental health counselors, local services or phone consultations. These services can help members cope with grief, stress or trauma related to Tropical Storm Hilary. MHN operates their hotline 24 hours a day, seven days a week and can be reached at 1-800-227-1060.

Video Medical Appointments
If members cannot reach their primary care provider during a declared state of emergency, Health Net provides access to telehealth services at no cost. To make an appointment, members should reference the back of their Health Net ID card for more information on how to access telehealth services. Members can find this same information by registering with and logging on to HealthNet.com.

Information for Healthcare Providers
Doctors and nurse practitioners can call Health Net at 1-800-641-7761 for help with:

• Emergency prescription refill guidelines
• Escalating approvals to reduce approval turnaround times
• Approval for out-of-network treatments when in-network resources are unavailable

Other Important Information
Depending on how long the members need additional assistance, Health Net may take additional steps to ensure its members have access to necessary healthcare services.

About Health Net   

At Health Net, we believe every person deserves a safety net for their health, regardless of age, income, employment status or current state of health. Founded in California more than 40 years ago, we're dedicated to transforming the health of our community, one person at a time. Today, 90,000 network providers serve 3 million members. That's nearly 1 in 12 Californians. We provide health plans for individuals, families, businesses of every size and people who qualify for Medi-Cal or Medicare — Coverage for Every Stage of Life™. Health Net also offers access to substance abuse programs, behavioral health services, employee assistance programs and managed health care products related to prescription drugs. We offer these health plans and services through Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a Fortune 25 company that offers affordable and high-quality products to nearly 1 in 15 individuals across the nation. For more information, visit www.HealthNet.com. 

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SOURCE Health Net