Health Net Providing Special Assistance to Members Affected by Wildfires
Health Net has launched special assistance for its members in Siskiyou County following a state of emergency declared by Governor Gavin Newsom due to wildfires. Key services include emergency prescription supplies, telehealth access at no cost, and coping support through the MHN hotline. Members can obtain emergency medications from their pharmacies or contact Health Net for help if their pharmacy is closed. Healthcare providers can reach out for guidance on emergency prescriptions and treatment approvals. Health Net aims to ensure seamless access to healthcare services during the crisis.
- Health Net provides emergency prescription supplies for affected members.
- Access to telehealth services at no cost is available.
- Coping support through MHN offers referrals for mental health services.
- Limited details on the duration of the emergency assistance.
Health Net Assisting Members in Siskiyou County During State of Emergency
SACRAMENTO, Calif., Sept. 6, 2022 /PRNewswire/ --In response to Gov. Gavin Newsom's declared state of emergency in Siskiyou County, Health Net is providing special assistance to ensure its members affected by the ongoing wildfire have access to essential prescription medications and other healthcare services to help them cope with grief, loss, stress or trauma.
- During evacuations, members in Siskiyou County affected by the wildfire can obtain an emergency supply from the drug store where they originally filled their prescription.
- If their drug store is closed, members can call Health Net at 1-800-400-8987 for assistance.
Health Net members can also call MHN for coping support. MHN can offer referrals to mental health counselors, local services, or phone consultations. These services can help members cope with grief, stress, or trauma related to the wildfire. MHN operates their hotline 24 hours a day, seven days a week and can be reached at 1-800-227-1060.
If members cannot reach their primary care provider during a declared state of emergency, Health Net provides access to telehealth services at no cost. To make an appointment, members should reference the back of their Health Net ID card for more information on how to access telehealth services. Members can find this same information by registering with and logging on to HealthNet.com.
Information for Healthcare Providers
Doctors and nurse practitioners can call Health Net at 1-800-641-7761 for help with:
- Emergency prescription refill guidelines
- Escalating approvals to reduce approval turnaround times
- Approval for out-of-network treatments when in-network resources are unavailable
Depending on how long the members need additional assistance, Health Net may take additional steps to ensure its members have access to necessary healthcare services as necessary.
At Health Net, we believe every person deserves a safety net for their health, regardless of age, income, employment status or current state of health. Founded in California more than 40 years ago, we're dedicated to transforming the health of our community, one person at a time. Today, Health Net's 2,600 employees and 90,000 network providers serve 3 million members. That's nearly 1 in 12 Californians. We provide health plans for individuals, families, businesses of every size and people who qualify for Medi-Cal or Medicare — Coverage for Every Stage of Life™. Health Net also offers access to substance abuse programs, behavioral health services, employee assistance programs and managed health care products related to prescription drugs. We offer these health plans and services through Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a Fortune 25 company that offers affordable and high-quality products to nearly 1 in 15 individuals across the nation. For more information, visit www.HealthNet.com.
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SOURCE Health Net
FAQ
What service is Health Net providing for members in Siskiyou County due to the wildfire?
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What should members do if their pharmacy is closed during the wildfire emergency?
What support is available for mental health during the wildfire crisis?
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