Comcast Business Offers Customers Enhanced Speeds, 99.99% Network Reliability, Quicker Deployment Over Nation’s Largest Converged Network

Rhea-AI Summary

Comcast Business has expanded its Dedicated Internet solution, extending service to an additional million businesses nationwide. The enhanced offering provides symmetrical speeds up to 200/200 Mbps over HFC and 400/400 Gbps over fiber, backed by a 99.99% network uptime guarantee.

The solution features rapid deployment capabilities with installation times as short as 30 days for HFC connections, proactive network monitoring, and coverage across 102+ countries with 50+ points of presence. This expansion is supported by Comcast's $80 billion investment over the past decade in network advancement and innovation, leveraging AI and cloud technologies for enhanced performance.

The service includes enterprise-grade connectivity with robust Service Level Agreements (SLAs), making it suitable for businesses requiring reliable, high-performance Internet for critical applications.

Positive

• Network expansion reaches 1 million additional business customers
• Guaranteed 99.99% network uptime SLA
• Fast deployment capability (30-day installation)
• $80 billion network infrastructure investment
• Enhanced symmetrical speeds up to 400 Gbps
• Global reach across 102+ countries

Negative

• None.

Direct connectivity solution now available to a million more businesses nationwide – enables symmetrical speeds, network reliability guarantee, and proactive monitoring

PHILADELPHIA--(BUSINESS WIRE)-- Comcast Business today announced the expansion of its long-standing Dedicated Internet solution, providing symmetrical speeds, a guaranteed network uptime Service Level Agreement (SLA), and proactive network monitoring to a million more businesses across the country – all delivered over its advanced network.

Comcast Business Dedicated Internet is an advanced connectivity solution that has been delivering reliable, high-performance Internet services for over a decade. The expanded solution provides businesses a direct Internet connection with symmetrical speeds, robust SLAs including 99.99% network uptime, and proactive network monitoring and issue resolution – regardless of whether delivered over Hybrid Fiber Coax (HFC) or fiber. With these enhancements, businesses can expect faster installations, allowing them to scale operations seamlessly and efficiently.

Comcast Business Dedicated Internet is enabled by Comcast’s strong commitment to network advancement and innovation, with more than $80 billion invested over the last decade to enhance its technological capabilities and infrastructure. By leveraging artificial intelligence and cloud technologies, Comcast proactively manages network performance, addressing potential issues before they impact customers, and provide an exceptional Internet experience. These enhancements extend to Comcast Business’s entire portfolio of Ethernet Transport solutions and allow the Company to bring new capabilities and innovations to even more businesses nationwide.

“This expansion dramatically broadens our lit-building footprint and allows us to deliver enterprise-grade connectivity far more rapidly and cost-effectively. Whether businesses need 50 Mbps or 400 Gbps, we’re ready with symmetrical speeds, robust SLAs, award-winning support, and a deep commitment to keeping our customers connected and protected,” said Christian Nascimento, Senior Vice President, Connectivity and Digital Customer Solutions, Comcast Business. “Backed by our advanced network, Comcast Business continues to improve our speed, reliability, security, and intelligence. As Comcast continues to enhance the network, we plan to further expand Dedicated Internet to more than three times as many additional businesses in the coming year.”

Comcast Business Dedicated Internet delivers the reliability and performance businesses need for critical applications and offers:

• Increased Speeds: More businesses can access enhanced symmetrical speeds – up to 200/200 Mbps over HFC and up to 400/400 Gpbs over fiber ­– facilitating seamless operations for high-demand applications.
• Network Reliability Guarantee: With a robust SLA guaranteeing 99.99% network uptime, businesses gain peace of mind for critical operations.
• Rapid Deployment: Installation timelines for Dedicated Internet over HFC can be as short as 30 days, allowing businesses to scale quickly.
• Proactive Network Monitoring: Advanced monitoring capabilities enable IT teams to optimize performance, making data-driven decisions to enhance connectivity and support operations.
• Network Scale: Comcast Business’s expansive reach, which spans 102+ countries and includes more than 50 points of presence, makes it an ideal choice for multi-site businesses.

“Comcast Business's expansion of its Dedicated Internet solution marks a significant step forward in meeting the evolving needs of enterprise customers,” said Rosemary Cochran, Principal and Co-Founder, Vertical Systems Group. “By offering robust SLAs and rapid deployment capabilities, Comcast addresses the critical demand for reliable, high-speed connectivity. This solution not only supports seamless operations but also empowers businesses with enhanced network performance and proactive management tools.”

For more information on how Comcast Business Dedicated Internet can transform business connectivity, visit https://business.comcast.com/enterprise/products-services/data-networking/dedicated-internet.

About Comcast Business

Comcast Business offers leading global businesses the technology solutions and forward-thinking partnership they need. With a full suite of solutions including fast, reliable connectivity, secure networking solutions and advanced cybersecurity and a range of managed service options, Comcast Business is ready to meet the needs of businesses of all sizes. Comcast Business has been recognized by leading analyst firms for its continued growth, innovation, and leadership, and is committed to partnering with customers to help them drive their businesses forward.

For more information, call 800-501-6000. Follow @ComcastBusiness on social media networks at http://business.comcast.com/social.

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, our businesses reach hundreds of millions of customers, viewers, and guests worldwide. We deliver world-class broadband, wireless, and video through Xfinity, Comcast Business, and Sky; produce, distribute, and stream leading entertainment, sports, and news through brands including NBC, Telemundo, Universal, Peacock, and Sky; and bring incredible theme parks and attractions to life through Universal Destinations & Experiences. Visit www.comcastcorporation.com for more information.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250226629454/en/

Media Contacts:

Matt Helmke, Corporate Communications

Comcast Corporation

215.286.8666

Matt_Helmke@comcast.com

Source: Comcast Corporation

FAQ

What speeds does Comcast Business's expanded Dedicated Internet service (CMCSA) offer?

The service offers symmetrical speeds up to 200/200 Mbps over HFC and up to 400/400 Gbps over fiber connections.

How quickly can businesses get Comcast's Dedicated Internet (CMCSA) installed?

Installation timelines for Dedicated Internet over HFC can be completed in as little as 30 days.

What network reliability guarantee does Comcast Business (CMCSA) provide for Dedicated Internet?

Comcast Business guarantees 99.99% network uptime through their Service Level Agreement (SLA).

How much has Comcast (CMCSA) invested in network infrastructure over the past decade?

Comcast has invested more than $80 billion over the last decade to enhance its technological capabilities and infrastructure.

What is the geographical reach of Comcast Business's (CMCSA) network?

The network spans 102+ countries and includes more than 50 points of presence.